Fairmont Mayakoba

Stay amongst the verdant tropical forests and unique wildlife

Located within the world's second largest coral reef, this luxury resort is set amongst the tropical forests of Mayakoba, surrounded by winding canals and calming lagoons, making it the ideal destination to see unique and exotic wildlife. The soft white sand beaches are just moments away, providing stunning scenes of the endless clear sea.

Explore the variety of room categories, with many of the suites featuring private infinity pools, exclusive butler service, picturesque views of either the ocean or meandering waterways and up to three spacious bedrooms, perfect for a relaxing family getaway or honeymoon. All accommodation radiates generous amounts of natural light throughout due to the high ceilings and long windows, superior amenities and a modern contemporary decor, ensuring the most relaxing stay possible.

Discover a range of outstanding activities to suit every kind of traveller staying at the resort, whether that's sea kayaks, snorkelling, a guided catamaran tour or a windsurfing lesson, there's plenty of options for everyone. Fairmont Mayakoba has an excellent Kids Club in place to keep little minds creative, with activities based in the tropical forest, there's so much to learn about the nature and culture of the destination.

Hayes & Jarvis Rating

Average: 5 (1 vote)

Guide Price

£1,919 per person

Hotel Category

Luxury

Location Type

Beach

Recommended For

Family Friendly

TripAdvisor Review

6010 Reviews

Read reviews

Hotel Gallery

Hotel Features

General Information

Check-in Time:
15:00
Check-out Time:
12:00
401 rooms

Main Facilities

Fitness facilities
Golf
Outdoor pool
Spa facilities
Watersports
Wifi

Accommodation Type

Barefoot style
Eco-friendly
H&J Recommended
Luxury Collection

Board Basis Options

All Inclusive

For Families

Babysitting
Family Rooms
Interconnecting Rooms
Kid's Club

Hotel Location

Location Highlights

Fairmont Mayakoba

Beach
Approx. 40 minutes from Cancun International Airport
Visit the close by town of Playa del Carmen
Explore the world's second largest coral reef at Riviera Maya
Take a stroll around the Mayan ruins at Tulum (One of the new Seven Wonders of The World)

6010 Reviews

86% of travellers recommended this hotel

Traveller ratings

Excellent 4688
Very Good 862
Average 272
Poor 122
Terrible 66

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Jan 27, 2020

The Perfect Vacation Spot

Milwaukee, Wisconsin

Our family stayed at the Fairmont Mayakoba for a week’s vacation in December. The setting is ideal, an expansive hotel nestled in the mangrove trees. The rooms are very large, beautifully appointed with magnificent bathrooms. The buildings are two stories, and nestled in the trees with bicycle and tram paths. The distances between beach, pools, Libby and rooms are spread out. You will need to walk, bike or tram the distances. The restaurants are excellent and different cuisines from which to choose. But what is superior is the level of service and the kindness of the staff. Concierge services are outstanding. We fell in love with this hotel and destination and look forward to a return visit.

Jan 27, 2020

Return Trip of Fairmont Mayakoba

Highland Park, Illinois

This is our second trip to the Fairmont Mayakoba. As we entered the hotel lobby it immediately brought back such wonderful memories for us. Sergio de LaTorre, Fernanda S. and Vianney greeted us with huge smiles. Thank you for the warm welcome. And, during the week we told Fernanda S. how much we enjoyed the “blue” macaroons that were left in our room. On our last evening at the Fairmont, we went back to our room and we had a delicious surprise waiting for us…blue macaroons. Thank you Fernanda S.! Accommodations: Checking in at the registration desk, was indeed a pleasant experience. We worked with Riccardo, he spent a great deal of time with us and was very patient. He chose our perfect room., a signature casita suite in a great location, walking distance to the lobby, spa, and pool. Amadis led us on a short path to our room. As we walked up the stairs to our suite, Amadis showed us the many amenities our suite had offered to us. It was luxurious; a beautiful balcony over looking the lagoon, the bathroom(s) were filled with wonderful bath products, and the living space was extremely comfortable. Restaurants: Our first evening at the Fairmont, we decided to have dinner at La Lugana. The highlight of our meal was Jorge. He prepared guacamole at our table side and it was absolutely delicious! Thank you “Jorge.” You truly entertained us. Breakfast at La Brisas was a true culinary delight. The entire service staff were so attentive! The entrees offered were all unique and exquisite. Before our main course arrived, we were offered so many surprises to chose from. Table servers began by bringing various breads and rolls, the zucchini bread being our favorite, an enormous selection of fresh fruits, and then a wide selection of fresh meats and cheeses. Our head waiter Agustin, made us feel most comfortable and welcomed. We looked forward to chatting with him over brunch, such a friendly demeanor. Agustin remembered our food choices from the day before and always added a few new suggestions to our meal. Thank you to Agustin and all his partners, Justino, Genaro, Alejandro, and Diana. The following day we watched football at the La Laguna ba.r. Both days we were served by Jorge, the bartender, who was happy and talkative. We had great hamburgers and sweet potato fries at the lobby bar, “Hix.” We were taken care of by a waitress Giovanna. She was very friendly and eager to please. Pools: During the days at the pool, we often went to Cafe Maya. Raymundo Ruiz was always eager to help us in any way. We were grateful to him because he allowed us to store our rafts overnight, and even filled them up with air when needed.  . We know the beach was beautiful, but the main pool was the place for us. The service couldn’t be better. The staff checked in on us, brought us a variety of beverages, continuously refilled our ice buckets, and when days were extremely hot, surprised us with flavored popsicles. What a treat! We were so fortunate to have Heber, Marcus, and Hugo take care of us for many of the days. Our server, Heber, always greeted us with smiles, and easy conversations. He made sure we were happy and that we had everything we needed for the day. We met Emmanuel today and he was so kind, refilling our bucket of ice and bringing us water all day. Thank you to Hugo for preparing our chairs for the day. Marcus is a true asset to the Fairmont Hotel. His demeanor, upbeat personality, and eagerness to please was beyond our expectations of any staff member. Marcus set up our chairs with towels, and sometimes decorated with a beautiful swan. At times we wanted to move to another area during the day and he always set us up with a smile. Marcus is an extremely hard and dedicated worker. He told us he felt so lucky to be able to work at the Fairmont Hotel. We feel that the Fairmont is lucky to have him! Willow Spring Spa The staff members at the spa were kind, attentive, and enthusiastic. Their happy nature and eagerness to please, was most comforting. I had a wonderful massage with Merrari. She was extremely professional and my massage was so relaxing. Housekeeping: We were always so happy to return to our room after a day at the pool. Compliments to the morning and evening housekeeping staff. We were grateful for the extra water, soaps and shower gels, and beautiful photos left at our bed side. Thank you to Angela. The beauty of the grounds, the staff, friendly, eager, and most attentive, the food, absolutely delicious, with unlimited choices, and the accommodations, superb. Thank you for a truly exceptional experience. We are looking so forward to going back to the Fairmont Hotel Mayakoba next year.

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Fairmont Mayakoba

Room Types

Fairmont View Room

The highlights of this room option are the stunning views and ideal location within the Bamboo building. With either a king or two queen beds, the natural light is maximised by the generous windows and a private fully equipped balcony. Relax in the grand soaking tub within the spacious spa-style bathroom with marble accent features. Amenities include flat screen television, Bose wave radio and refreshment centre.

Connecting rooms available on request.

Show room facilities

Balcony or Terrace
Bath
Flatscreen TV
Minibar
MP3 dock
Separate Shower
Telephone

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Deluxe Casita Room

These rooms are sprinkled throughout the resort's tropical forest providing picturesque views of the stunning landscapes and wildlife. With either a king or two queen size beds, the natural light is impressive due to the generous size of the windows. Take a relaxing soak in the grand tub within the spa-style bathroom with beautiful marble features, or chill out on your own private balcony bringing you closer than ever to the jungle. Amenities include a flat screen television, a refreshment centre and Bose wave radio.

Connecting rooms are available on request.

Show room facilities

Balcony or Terrace
Bath
Flatscreen TV
Minibar
MP3 dock
Separate Shower
Telephone

Signature Casita Room

The Signature Casita Rooms are sprinkled in elegant Casitas throughout the tropical forest, each with their own private entrance and incredible views of the water canals. With either a king or two queen size beds, the room offers generous amounts of natural light due to the large windows and a private furnished terrace. Take a relaxing soak in the grand tub within the spacious marble styled bathroom, including a private glassed shower stall. Amenities include a flat screen television, a refreshment centre and a Bose wave radio.

Connecting rooms are available on request.

Show room facilities

Balcony or Terrace
Bath
Flatscreen TV
Minibar
MP3 dock
Separate Shower
Telephone

Signature Casita Suite

The Signature Casita Suite radiates pure luxury, key highlights include the high ceilings and wrap-around balcony overlooking the breathtaking views of the winding canals. With either a king or two queen size beds, a comfortable master bedroom and separate living area with a sofa bed, you won't feel on top of each other with this suite. There are two bathrooms, one radiating elegance with a marble theme including a grand soaking tub and private glassed shower stall. Amenities include a flat screen television and Bose wave radio.

Show room facilities

Balcony or Terrace
Bath
Flatscreen TV
Minibar
MP3 dock
Separate Shower
Telephone

Presidential Suite El Camaleon

With one king bed in the master bedroom and two queen beds in the family room, this is the perfect option for a spacious family getaway, leading directly to the white sandy beach via a private stairway, this suite offers pure luxury. Offered in combination with an Ocean Front Casita, it becomes a generous three bedroom suite. The suite radiates natural light throughout thanks to the high ceilings and large windows. This includes a master bedroom, family bedroom, separate living and dining room and a fully equipped marble style bathroom, including a luxury soaking tub and private glassed shower stall. The highlight has to be the exclusive butler service, tailoring to all your personalised requests. A second guest bathroom includes a shower, an office area and meal preparation area are all included. Amenities consist of three flat screen televisions, three dual-line telephones and Bose wave radio.

Show room facilities

Balcony or Terrace
Bath
Butler Service
Flatscreen TV
Minibar
MP3 dock
Separate Shower
Telephone

Fairmont Mayakoba

Food & Drink

Cafe Maya

Keep the little ones happy with the traditional Mayan cuisine, situated adjacent to the Kids Club with the choice of indoor or terrace seating. Open all day, Cafe Maya serves delicious pastries, classic deli favourites, gourmet coffee and ice cream. If you want to enjoy the scrumptious food from the comfort of your own room, just simply phone down and order from a variety of cheeses, wines, baked baguettes and beverages. Don't forget to pick up a sweet treat for your late night movie, curb those chocolate cravings with a choice of cookies, desserts and candy.

La Laguna Restaurant & Lounge

La Laguna offers a calming ambience from morning to night, it showcases traditional yet contemporary flavours throughout the extensive menu, while creating the perfect environment for a get together with friends and family with the open concept kitchen and Mexican inspired cocktails. You don't have to feel too guilty after eating here as there are a variety of light and healthy alternatives, including delicious Mexican specialities. Whether you are having breakfast, lunch or dinner, you can look out onto the mangrove and water canals, promising stunning views throughout the day.

El Puerto Restaurant

Indulge in enjoyable Latin-Asian dishes designed by Richard Sandoval who is regarded as "the father of modern Mexican cuisine" due to his ability to spin regional ingredients into appealingly balanced meals which the whole family will love. Embrace the lively and vibrant setting while overlooking the views of the stunning waterways surrounding the large outdoor terrace, you could always book a private dining room to create the ultimate date night.

Brisas Restaurant

Brisas is the ideal place to enjoy fresh seafood served straight from the ocean to table with views of the sparkling Caribbean Sea, including a raw bar cevicheria and oceanfront bar.

Board Basis Options

All Inclusive

Premium Appetite for Luxury Package:

Indulge in all four of the resort's award-winning culinary outlets

Beach and pool service (unlimited basis)

Fairmont Mayakoba

Family Friendly Facilities

Discovery Club & Adventure Camp

Offering educational, cultural and dynamic activities to spark the imagination of all younger campers. Children aged 5-11 can venture out into the cherished Mayan jungle and learn about Earth's natural wonders with the help from Iggi the iguana, Chamu the monkey and Balam the jaguar.

Fairmont Mayakoba

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Beach holidays

Fairmont Mayakoba

Stay amongst the verdant tropical forests and unique wildlife

Hayes & Jarvis Rating

Guide Price

TripAdvisor Review

Hotel highlights

Hotel Gallery

Boat Tour

Bamboo Pool

La Laguna Restaurant

Private Dining

Speciality Suite

Marine Turtle

El Puerto Restaurant

Exterior

Heron in flight

Beach Shot

Beach View at Sunrise

Hotel Features

General Information

Main Facilities

Accommodation Type

Board Basis Options

For Families

Hotel Location

Location Highlights

Fairmont Mayakoba

Traveller ratings

What to Expect

Reviews

The Perfect Vacation Spot

Return Trip of Fairmont Mayakoba

Best All Inclusive Resort

Great weekend!

Second stay as exceptional as the first!

Fairmont Mayakoba

Room Types

Fairmont View Room

Deluxe Casita Room

Signature Casita Room

Signature Casita Suite

Presidential Suite El Camaleon

Fairmont Mayakoba

Food & Drink

Cafe Maya

La Laguna Restaurant & Lounge

El Puerto Restaurant

Brisas Restaurant

Board Basis Options

Fairmont Mayakoba

Family Friendly Facilities

Discovery Club & Adventure Camp

Fairmont Mayakoba

Special Offers

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Viceroy Riviera Maya

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Grand Velas Los Cabos

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Las Vegas and Mexico Multi Centre Holiday

EagleRider Baja California South Bound Guided Motorcycle Tour

Los Angeles and Los Cabos Multi Centre

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