Dreams Tulum Resort and Spa

Dreams Tulum Resort and Spa

Hayes & Jarvis Rating
TripAdvisor Review
5119 Reviews
Guide Price £1,679 per person
Based on 04 March 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Deluxe Garden View Room (2 adults sharing) including return transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Immerse yourself in Mexican culture

Located on one of the most unique beaches in the Riviera Maya. Dreams Tulum is surrounded by tropical gardens and colonial architecture and is close to Mayan ruins and the Xel-Ha ecological park. Dissolve away your hectic world with the cleansing ritual of a ''temazcal'' a pre-Columbian stone steam bath, followed by a cool dip in a spring fed ''cenote''. The exciting Mayan themed Explorer's Club will keep your kids happy, busy and supervised.

  • Close to ancient Mayan sites
  • Reservation-free dining
  • Euro-bungee and water trampoline
  • Explorer's Club for kids
  • Guaranteed interconnecting rooms

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 432 rooms
  • Transfer duration: approx. 90 minutes from Cancun Airport

Main Facilities

  • Diving
  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Weddings
  • Wifi

Board Basis Options

  • All Inclusive

For Families

  • Family Entertainment
  • Family Rooms
  • Kid's Club
Location Highlights

Dreams Tulum Resort and Spa

  • Approx. 90 minutes from Cancun Airport
5119 Reviews 82% of travellers recommended this hotel

Traveller ratings

  • Excellent 3061
  • Very Good 1297
  • Average 479
  • Poor 176
  • Terrible 106

What to Expect

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness


May 18, 2018


I’ll start by saying we agonised over which hotel to book in Mexico for weeks mainly due to reviews on here. If you are like us and are sitting there trawling through reviews wondering if this is the place for you then stop! Just get on and book!!! The Staff: Amazing, every single member of staff work tirelessly to make your stay a perfect one. All the waiters, waitresses and bar tenders were so attentive and you want for nothing. The entertainment team are awesome, such great energy and made the pool a fun place to be during the day. They are a credit to the resort. Kids club ladies are brilliant and we had complete trust in them. To names that come to mind we’re Alfredo the pool waiter and Juan at the seaside grill. Both great! Food: Now, we love our food and this was a slight worry when booking an all inclusive resort however we shouldn’t have worried. The food was delicious and we didn’t have a bad meal for the whole 12 days of our stay. We tried all the restaurants with the seaside grill being a great place for breakfast, lunch and dinner. It was nice having the option of not just buffet dining at breakfast and lunch. The Italian was great as was the French restaurant which we were allowed to visit with our 4 year old, you just need to sit outside. We enjoyed the sushi restaurant and the Mexican restaurant. The Japanese restaurant was fantastic! I highly recommend booking the cooking show. Alejandro was so entertaining and his food was delicious! The smoothie bar was great and the CoCo cafe was superb. Really nice coffee and tasty snacks on offer all day! The staff at the smoothie bar and coco cafe were excellent. The buffet was great for breakfast and lunch (especially the ice cream at lunch and the omelette station at breakfast). Ate once at dinner and again the standard was very high. Beach/pools: The beach was stunning and yes although rocky in places the swimming area was ideal for us. Yes there was seaweed but this came and went during our stay and the staff on the beach work non stop to remove it. There’s nothing more the hotel can do! The pools were great, we spent most of our time in the fun pool. Rooms: We like our room, didn’t feel it was that dated like some people have said and it’s cleaned every day. We didn’t spend much time in the room so apart from saying it had everything we needed and we liked it there’s nothing really left to say o the room front. Overall: We had the most amazing holiday so thank you to the staff and dreams resort for making it so special. We would 100% recommend this resort and we really hope we can return one day!
May 18, 2018

Best staff ever...

Salem, Massachusetts

Just returned from an amazing girls trip to Dreams Tulum. The staff was amazing especially Ana who served us at the beach. She went over and above to make us feel pampered and special. Loved our room...clean, spacious and comfortable. Restaurants catered to all the needs of our party and satisfied all. Entertainment staff led by Ricki kept us dancing, excercising and laughing all week. Spa Personnel were knowledgeable, professional and attentive . An all around fabulous experience. What a week!
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