Dreams Tulum Resort and Spa

Immerse yourself in Mexican culture

Located on one of the most unique beaches in the Riviera Maya. Dreams Tulum is surrounded by tropical gardens and colonial architecture and is close to Mayan ruins and the Xel-Ha ecological park. Dissolve away your hectic world with the cleansing ritual of a ''temazcal'' a pre-Columbian stone steam bath, followed by a cool dip in a spring fed ''cenote''. The exciting Mayan themed Explorer's Club will keep your kids happy, busy and supervised.

Hayes & Jarvis Rating

Guide Price

 £1,679  per person
Hotel Category
Deluxe
TripAdvisor Review
Tripadvisor rating 6340 Reviews
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Hotel highlights

  • Close to ancient Mayan sites
  • Reservation-free dining
  • Euro-bungee and water trampoline
  • Explorer's Club for kids
  • Guaranteed interconnecting rooms

Hotel Features

General Information

  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 432 rooms
  • Transfer duration: approx. 90 minutes from Cancun Airport

Main Facilities

  • Diving
  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Weddings
  • Wifi

Board Basis Options

  • All Inclusive

For Families

  • Family Entertainment
  • Family Rooms
  • Kid's Club

Hotel Location

Location Highlights

Dreams Tulum Resort and Spa

  • Approx. 90 minutes from Cancun Airport
6340 Reviews 82% of travellers recommended this hotel

Traveller ratings

  • Excellent 3693
  • Very Good 1591
  • Average 624
  • Poor 251
  • Terrible 181

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Nov 12, 2019

Destination Wedding

Washington DC, District of Columbia

Overall, the resort was wonderful! Rooms were very clean and beautiful, service was fantastic. Literally everyone working there would say hello and were very kind. Food was to be expected from all-inclusive and some restaurants were much better than others. The buffet and the grill were great. Room service dining and everything else (we didn't try the fancy restaurants) were okay. The 1.5 hour bus shuttle from Cancun was rough. Especially after a long day of traveling, having to end with a shuttle that takes a while to get set up was not the best. Spa services were nice, make sure to fully understand what you pay for and go over each discount/special option available. A lot of times what they offer you up front is not as good as some of the other options, so make sure to verify everything before purchasing. The building and area for that was very clean and relaxing, the services were done very well too! Gym was nice, bridal suite was gorgeous! Beach was great, lots of activities for adults and families. It was nice to have separate options because it felt like we could enjoy the pool and the beach without a bunch of kids running around everywhere.
Nov 12, 2019

Don’t believe the negative hype

Chicago, Illinois

Recently visited from Nov 6th- Nov 10th. Dreams Tulum did not disappoint. I was blow away from the moment we stepped foot onto the property. The people behind the counter at check were very polite. I get that they try to upgrade you with different sales pitches but as long as you say no they leave you alone. The rooms were very nice and spacey. The pool areas are well maintained and they have different activities there everyday. Ana is the person you want to see for service cause she is top notch. Ricky and his team do an excellent job with entertainment. The restaurants do seem to have a strict dress code so read about them first before you show up and act surprised when you get turned away. The restaurants can have a bit more of a selection but for what they have it’s ok. Please don’t believe all the negative reviews. Those people must have unreal expectations cause I couldn’t think of anything bad to say about this resort.
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