Dreams Riviera Cancun

Dreams Riviera Cancun

Hayes & Jarvis Rating
TripAdvisor Review
6974 Reviews
Guide Price £1,709 per person
Based on 04 March 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Deluxe Tropical View Room (2 adults sharing) including return transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Unlimited Luxury® in beautiful surroundings

The luxurious Dreams Riviera Cancun is just 20 minutes from the excitement of Cancun yet close to Playa del Carmen and the many fabulous Mayan sights on the Riviera. Rooms and suites are modern and well-appointed with Jacuzzis® and the option to upgrade to exclusive Preferred Club privileges. Families, couples and friends will all enjoy Unlimited Luxury® where dining, 24-hour room service, and minibar are all included. There are endless land and water activities on offer, a world class Dreams Spa by Pevonia and fitness centre, and complimentary green fees at the nearby golf course.

  • Dreams Spa by Pevonia
  • Reservation free restaurants
  • Dreams Spa by Pevonia
  • Wide range of activities
  • Sip\
  • Savour & See dine around programme

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 486 rooms
  • Transfer duration: approx. 20 minutes from Cancun Airport.

Main Facilities

  • Outdoor pool
  • Watersports
  • Wifi

For Families

  • Babysitting
  • Kid's Club
  • Kid's Pool
Location Highlights

Dreams Riviera Cancun

  • approx. 20 minutes from Cancun Airport.
6974 Reviews 83% of travellers recommended this hotel

Traveller ratings

  • Excellent 4271
  • Very Good 1666
  • Average 604
  • Poor 246
  • Terrible 187

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


May 18, 2018

Nice resort, too bad about the seaweed

I visited the resort for 5 days in May 2018 with some friends and enjoyed our stay. I wouldn't travel there with my kids (11 and 13) but for coupes or friends it's fine. My kids would splash/wrestle too much in the pool and they're not large enough for tweens/teens. I loved the size of the hotel, one of the few hotels where you can see the beach from the lobby. There was seaweed on the beach like most other resorts in Riviera Maya so we just hung out at the pool. Thanks to our poolside waiter Mario for excellent service. The food was good and the staff was great. I just wish they offered nightly shows. There were performers in the lobby bar but I didn't see a theater for performances or comedy shows.
May 18, 2018

Almost perfect, but.........

Wigan, United Kingdom

I have just returned from a 10 day stay at Dreams Riviera Cancun having travelled there with my wife, her elder sister and the sister's husband. This was our 3rd stay in Mexico and proved to be as good as, if not better, than our two other all-inclusive holidays. There was only one area where the resort let itself down and this was the buffet restaurant. If they could get this sorted out the 4 star rating I have given it would certainly go up to a 5. Without checking what other recent comments have been posted I would be surprised if anyone could have been satisfied with the quality or range of food available for breakfast or, on the one occasion we tried it, dinner. In my opinion it's a poor state of affairs when, 9 days out of 10, there was no bacon available for those that prefer a substantial cooked breakfast. There was another problem that caused a problem for guests but the hotel itself was certainly not to blame, and this was the massive issue that seaweed being washed ashore created. To the credit of the resort there were significant efforts to clear it up but this was a battle that just couldn't be won. The impact to visitors was that the seawater was murky and brackish, and the smell given off by the drying weed was pretty unpleasant. Until mother nature decides otherwise this particular coastline has got itself a real and unwinnable problem. On to the good stuff of which there was plenty, and I am setting these down as they occur to me and are in no particular order of significance:- The rooms were huge and well appointed although somewhat quirky in design. The glass doors to the w.c. and the shower aren't something you see everyday and whoever thought that they were a good idea was having a really bad day at the office. The shower itself was easily controllable, incredibly powerful and could be as hot as you could stand it. Just right for getting rid of a day's worth of suntan lotion. There were loads of sparkling white towels and they were of a high quality. There were also numerous pillows and as many blankets as anyone could ever have needed. There was a two seater sofa if you needed to spend a little time in air-conditioned luxury and read a good book. There was a large jaccuzzi type bath in the room and also 'his' and 'hers' washbasins. There were just about enough coat hangers in the wardrobe but we have always put a dozen or more wire hangers in the suitcases to ensure that clothes can be hung individually. There was also a steam iron available if the creasing was too severe to show clothing at its best. There was plenty of drawer space on offer. Outside our ground floor room was a plunge pool and patio which had a table, chair and a single sunbed. Whilst this was perfectly adequate for us it begs the question as to what would happen if more than one of us had wanted to sunbathe at the same time on the balcony. It wasn't just our room that only had a single sunbed - other balconies were equipped in exactly the same way. There was a no wristband system in place - this was certainly a bonus to those that feel uncomfortable at having to wear one for the duration of the stay. Equally there were no pool towel cards needed to get as many of the high quality pool towels as were needed each day. The pools were immaculately clean and in a great state of repair, and the surrounding pavings were just as clean. The gardens were in spectacular condition and constantly being tended. Bar service throughout the facility was top class - we never had to wait more than a few moments to get served good quality beers, cocktails or soft drinks irrespective of which bar we were using at the time. The staff were lovely. They had a great command of the English language and were keen to help those of us that didn't have the skills to log into the free wifi available throughout the property. The wifi itself wasn't always as good as one could wish for and there were occasions where you needed several attempts before you could get online. We went on a half day catamaran trip which we organised with Guest Services. This wasn't cheap but allowed us to sail out to coral reefs and snorkel above the spectacular marine life. We also organised a taxi trip into the not so nearby town of Playa del Carmen where the 'bar street' action was just as compelling as the other two occasions we had visited it. Finally, and for us most importantly, the food in the various specialist restaurants was spectacularly good. The no-booking arrangement suited us fine as we preferred to dine quite early and always had immediate access to the venue we had chosen. Just a note of caution here as the Japanese show cooking did need pre-booking and not all of the restaurants were open each evening. A daily news sheet pre-warned as to what restaurants were available on each given night. My apologies as to the length of this posting but I always like to report in detail my observations. If only they could get the quality of the buffet sorted out................
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