Dreams Riviera Cancun

Unlimited Luxury® in beautiful surroundings

The luxurious Dreams Riviera Cancun is just 20 minutes from the excitement of Cancun yet close to Playa del Carmen and the many fabulous Mayan sights on the Riviera. Rooms and suites are modern and well-appointed with Jacuzzis® and the option to upgrade to exclusive Preferred Club privileges. Families, couples and friends will all enjoy Unlimited Luxury® where dining, 24-hour room service, and minibar are all included. There are endless land and water activities on offer, a world class Dreams Spa by Pevonia and fitness centre, and complimentary green fees at the nearby golf course.

Hayes & Jarvis Rating
Hotel Category
TripAdvisor Review
Tripadvisor rating 8998 Reviews
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Hotel highlights

  • Dreams Spa by Pevonia
  • Reservation free restaurants
  • Dreams Spa by Pevonia
  • Wide range of activities
  • Sip\
  • Savour & See dine around programme

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 486 rooms
  • Transfer duration: approx. 20 minutes from Cancun Airport.

Main Facilities

  • Outdoor pool
  • Watersports
  • Wifi

For Families

  • Babysitting
  • Kid's Club
  • Kid's Pool

Hotel Location

Location Highlights

Dreams Riviera Cancun

  • approx. 20 minutes from Cancun Airport.
8998 Reviews 83% of travellers recommended this hotel

Traveller ratings

  • Excellent 5596
  • Very Good 2075
  • Average 756
  • Poor 326
  • Terrible 245

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 16, 2020

Beautiful vacation

Kalamazoo, Michigan

We spent 10 days at the Dreams Riviera Cancun over Christmas and New Years. I'm always surprised at how picky people are in their reviews. When we are at an all-inclusive we always think how blessed we are to be able to have such a luxurious vacation where we are totally spoiled. The staff at Dreams are wonderful. We appreciated their good natures, their willingness to help, their kindness, their attentiveness and their smiles! We had a 5th floor room and made it our goal to use the stairs up and down every day for exercise to compensate for eating and drinking too much! The rooms were very nice! We had no complaints. The food situation was interesting. Most resorts we have gone to have had amazing buffets. Here is my assessment of the buffet at Dreams. First of all, the dining area is air-conditioned to the point of being cold. I always brought a wrap when we were there. We found out that the only meal that was worth eating there was breakfast. They do a great job at breakfast. You can also eat breakfast at the outdoor restaurant near the pool. We enjoyed that on warm, sunny mornings. Lunch was always out by the pool. Most days we enjoyed the chips and guac and pico de gallo, once in a while we would indulge in a burger and sometimes they set up really awesome buffets by the pool that included seafood or tacos - always something different, but really good. So when it comes to dinner, you have the choice of restaurants to eat at and you don't make reservations, except for the Bordeaux - which we didn't eat at because my husband doesn't like to wear pants and closed shoes at a resort - he is in total vacation mode. So, we at at all of the other restaurants and thoroughly enjoyed them all. You can dress more casually at those and so that was my hubby's choice. The beach is always where we would settle ourselves for the day. You can walk for miles each way and we love to do that. The seaweed issue is nothing to get worked up about. There were days when it was worse than others, but that is nature. The workers are constantly doing their best to clean it up. We also really enjoyed the infinity pool. What I liked about that is that it was heated and so it was a perfect temperature. The servers at the beach bar are wonderful. They are more than willing to serve us and do a good job of keeping up. It doesn't hurt to tip them and be friendly either! We enjoyed the pool bar as well. In the evenings we often hung out in the lobby 'people-watching' and talking with others which was fun. The lobby bar was wonderful and the lobby is full of servers checking on the people and bringing them what they ask for. We didn't care for the entertainment room, but we really loved the performers in the lobby at night. They were amazing! So, having said all of this, you should go to this resort and enjoy and not look for problems!
Jan 15, 2020

Nice resort overall!

Arlington, Virginia

We visited Dreams Riviera Cancun in January for a destination wedding. The wedding was beautiful, and we thought the resort was nice, too! There were plenty of chairs by the beach, sometimes the pool chairs were a little crowded. The bar in the pool was great, and service by the pool and beach was also quick. Restaurants were good, but sometimes a bit slow. The best quality food restaurant was Bordeaux, by far. The food at the wedding was also excellent. We enjoyed the live music throughout the resort vs the elevator music that many resorts play. Our only moderate complaint is that everything in the halls echoes, so there is a lot of noise in the rooms, sometimes late at night or early in the morning. If you want to sleep a lot, this might not be the best choice. The resort was clean, and housekeeping staff did a great job on our room. The area seemed safe, and you can walk up the beach into town in a quick 30 min walk if you’d like to go off resort for lunch or some shopping. Weather in January was warm (low 80s) but windy, with some clouds. We worried because the forecast called for rain every day, but it would only rain for a few minutes maybe once per day in the afternoon... so don’t let the weather panic you! We did not visit the spa, but heard good things about it.
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