Hotel

Zoëtry Villa Rolandi Isla Mujeres Cancun

Zoëtry Villa Rolandi Isla Mujeres Cancun

Hayes & Jarvis Rating
TripAdvisor Review
1625 Reviews
Guide Price £2,279 per person
Based on 17 April 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Junior Suite Veranda Oceanfront King (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Endless Privileges® in a picturesque location

Situated on its own stretch of sand on the picturesque island of Isla Mujeres just 30 minutes by boat from Cancun, Zoëtry Villa Rolandi Isla Mujeres Cancun is a luxurious boutique hotel that promises a relaxing and care-free holiday courtesy of the generous Endless Privileges® all-inclusive package. It has two restaurants which offer fine dining in the form of Swiss-Italian cuisine and French inspired Mexican gourmet dishes, and there is romantic private dining available too. Suites are well appointed with Jacuzzis® on their balconies and spa bathrooms with steam baths and therapeutic showers, and you'll have access to 24-hour room service and a minibar replenished twice daily. The Thalasso Spa is home to a menu of stunning treatments, and there's plenty to do; with yoga, kayaking, diving, Spanish lessons, and wine tastings to discover.  

  • Indulge at the Thalasso Spa
  • 35 sea facing suites with Jacuzzis®
  • Luxury all-inclusive boutique hotel
  • Dine around available at nearby AMResorts hotels
  • Fine dining with French, Swiss, Italian and Mexican

Hotel Features

Hotel Category

Indulgent
  • 35 rooms
  • Transfer duration: approx. 1 hour 30 minutes from Cancun airport (including ferry)
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Outdoor pool
  • Watersports
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • All Inclusive
Location Highlights

Zoëtry Villa Rolandi Isla Mujeres Cancun

  • approx. 1 hour 30 minutes from Cancun airport (including ferry)
1625 Reviews 92% of travellers recommended this hotel

Traveller ratings

  • Excellent 1236
  • Very Good 257
  • Average 86
  • Poor 30
  • Terrible 16

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 19, 2018

A Few Days at Zoetry

Spring Grove, IL

We were in room 302 - top floor. The top floors have vaulted ceilings with brick on them. They are very beautiful. Views were great and hot tub. Shower was huge and also had an ocean view. The room needs an outlet near the mirror in the bedroom so two people can get ready at the same time. Beds were small, but there isn't room for a bigger bed and I know the hotel is older. Room had nice amenities, but I wish they would have reminded us about free phone calls. The hotel is small and intimate and easy to get around. The pools are all in a row - the main pool (it's too deep - over most people's heads), the hot tub with ocean water, and the adults only pool. They were never too busy, but service around the pool was terrible. I am not high maintenance, but for a small hotel that is part of AM Resorts, you expect poolside service. Everyone else seemed to get it, I was on the deck near the adults only pool, and never had anyone come around to offer me one of the juices that they serve, the cucumber massage, or a regular drink. I got my own drinks at Rolandi's, but then, I told them that I wasn't getting service. Finally, when it was almost time to turn in, someone asked if I wanted a drink without me asking. I find that to be unacceptable. It's really unfortunate because the rest of our stay was great. They should be going out of their way to accommodate all guests. We tried the French/Mexican restaurant, but found the food to be too different for our tastes and the portions were very small. We loved Villa Rolandi, but if you were staying for a week or longer, it might get very old. The pastas, salads, steaks and desserts were all amazing. I did not like any of the alcoholic drinks. I thought they might be better quality here, but they still tasted like kerosene. We had a delightful drink at another adults only hotel on the island. The ride over on the Cocoon was nice, but our weather cooperated as well. The Front Desk Staff was very helpful. They had one musician playing a flute at Villa Rolandi. It was nice dinner music, but there was no other entertainment, which is disappointing. We went back to our room early and there weren't any U.S. stations on T.V. The front desk staff said there were a few and gave us the numbers, but they were not in English. We heard other guests complaining about this too. Renting the golf cart from the resort is the best option. Taxi to town, rent card, return to hotel. No need to show ID, Passport, etc. There is nothing for kids to do. I would highly recommend making this an adults only resort. With a few changes, this hotel could be fantastic!
Aug 16, 2018

Just so so

Chincoteague Island, Virginia

I went to this Zoetry a few weeks ago and was disappointed. I have been to Mexico at least 15 times before and stayed at Secrets resorts. My husband and I wanted to try Zoetry as I thought it was even more pampering and more inclusive. I was wrong. No entertainment to speak of and the variety of food and drinks does not come close to Secrets resorts. Zoetry is a part of AM resorts so I thought it was an upgrade to go to a Zoetry. I was mistaken. I will return to Mexico because it is a beautiful country and the people are so inviting but I will stick with the Secrets resorts. I would recommend Secrets Akumal and Maroma to anyone looking for a great resort.
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