Zoëtry Villa Rolandi Isla Mujeres Cancun

Endless Privileges® in a picturesque location

Situated on its own stretch of sand on the picturesque island of Isla Mujeres just 30 minutes by boat from Cancun, Zoëtry Villa Rolandi Isla Mujeres Cancun is a luxurious boutique hotel that promises a relaxing and care-free holiday courtesy of the generous Endless Privileges® all-inclusive package. It has two restaurants which offer fine dining in the form of Swiss-Italian cuisine and French inspired Mexican gourmet dishes, and there is romantic private dining available too. Suites are well appointed with Jacuzzis® on their balconies and spa bathrooms with steam baths and therapeutic showers, and you'll have access to 24-hour room service and a minibar replenished twice daily. The Thalasso Spa is home to a menu of stunning treatments, and there's plenty to do; with yoga, kayaking, diving, Spanish lessons, and wine tastings to discover.  

Hayes & Jarvis Rating

Guide Price

 £2,279  per person
Hotel Category
TripAdvisor Review
Tripadvisor rating 1924 Reviews
a group of people on a rocky beach next to the ocean

Hotel highlights

  • Indulge at the Thalasso Spa
  • 35 sea facing suites with Jacuzzis®
  • Luxury all-inclusive boutique hotel
  • Dine around available at nearby AMResorts hotels
  • Fine dining with French, Swiss, Italian and Mexican

Hotel Features

General Information

  • 35 rooms
  • Transfer duration: approx. 1 hour 30 minutes from Cancun airport (including ferry)
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Outdoor pool
  • Watersports
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • All Inclusive

Hotel Location

Location Highlights

Zoëtry Villa Rolandi Isla Mujeres Cancun

  • approx. 1 hour 30 minutes from Cancun airport (including ferry)
1924 Reviews 92% of travellers recommended this hotel

Traveller ratings

  • Excellent 1463
  • Very Good 301
  • Average 104
  • Poor 34
  • Terrible 22

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Mar 26, 2020

Amazing holiday experience

From the first interaction with the front desk to arrange the catamaran transfer to our departure where the manager of the hotel saw us all off on our journey home this hotel is nothing but class. The staff are outstanding, each and every one of them, and we felt so fortunate to be able to experience such a high level of customer service in an absolutely beautiful location. Food was incredible, spa was lovely and we liked how the room felt like it was one of a kind. Top floor ocean front room with beautiful brick vaulted ceiling and stained glass features throughout. Just unique. We normally like to try different hotels on our holidays but this is a definite revisit and we are already looking forward to being able to do so. Thank you to everyone at Zoetry!
Mar 05, 2020

Lack luster experience

Playa Mujeres, Mexico

We were excited about spending a week at the Zoetry property at isle Mujeres. However we were very disappointed for what they charge. They provide a boat ride to the resort which is nice. The level of service is excellent and the food is awesome. The property is dated. Our room was pretty tired. The door wouldn’t lock from the balcony and the main door was easily opened. The mirror looked stained and rusted. The sinks just looked dirty. Old stains from years of abuse. They provide numerous channels to watch. However only one is in English. So the television experience was bad. The television is small. It is mounted on the wall and from the bed you have a poor angle and some 20 plus feet to watch only on English speaking channel at a weird angle. The property is small and there isn’t much to do. I was bored during our stay. The staff is outstanding. Super attentive to your needs. They have limited seating at the pools Food is outstanding. Staff is very friendly. The spa is excellent. The rooms and overall hotel is worn out. Mirrors, sinks, beds and everything about the rooms are plain tired. They offer a evening sunset cruise on their boat. Problem is that we asked and was put on the list by three of the staff. We went by the front desk and was to D it had left about 15 minutes ago. Frustrating is just part of the week. We have stayed at AMR resorts before. This one didn’t offer any usb plans to charge our phones. So bring your own. Other AMR provided sun block. Not here. Only $30 to buy some. We won’t be back here. Our safe is mounted to a shelf, but the shelf falls out of the dresser. So if anyone wanted access to the room pick a door and come on in. Then carry out the safe with the broken shelf and all. Be careful it doesn’t fall out when you open the dresser door and hurt your feet. Our room is dated and worn out. We have reading lights above our bed. Mine didn’t work. Needless to say. For what you pay and the level zoetry is rated at you will be disappointed.
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