Hotel

Secrets Aura Cozumel

Secrets Aura Cozumel

Hayes & Jarvis Rating
TripAdvisor Review
4122 Reviews
Guide Price £1,629 per person
Based on 04 March 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Junior Suite Pool View Room (2 adults sharing) including return transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Unlimited-Luxury® on Cozumel's idyllic coast

Secrets Aura Cozumel is an adults-only sanctuary with a selection of attractive junior suites — some with direct swim-up access to a lazy river — and fantastic activities as part of the Unlimited-Luxury® experience. Whether it be lounging by the pool or on the beach, taking part in daily activities like tennis, snorkelling and kayaking, or unwinding in the spa; this resort welcomes all kinds of tastes. Four reservation-free à la carte restaurants welcome you for elegant French cuisine and fresh seafood, while five bars and lounges open for drinks throughout the day, and Preferred Club upgrades make for an enhanced experience of the resort — granting access to a private lounge, pool, swim-up bar, and exclusive amenities. 

  • Adults-Only All-Suite Resort
  • Four reservation-free à la carte restaurants
  • Close to Cozumel's main reefs
  • 24-hour room service and top-shelf drinks included

Hotel Features

Hotel Category

Luxury

Location Type

Beach
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 238 rooms
  • Transfer duration: Approx. 2 to 3 hours from Cancun airport (including ferry)approx. 2 to 3 hours from Cancun airport (including ferry)
  • Minimum age: 18

Main Facilities

  • Diving
  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Weddings
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • All Inclusive
Location Highlights

Secrets Aura Cozumel

  • Beach
  • Approx. 2 to 3 hours from Cancun airport (including ferry)
4122 Reviews 71% of travellers recommended this hotel

Traveller ratings

  • Excellent 1759
  • Very Good 1209
  • Average 650
  • Poor 323
  • Terrible 181

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

May 22, 2018

14th time didn't disappoint

Waco, Texas

We just returned from our 14th visit to Cozumel (currently Secrets property but many owners in the past) and had an amazing time. We stayed in the Preferred section and had a great room (3rd floor) with a view of the ocean. We often enjoyed sitting on our deck in the evenings to watch the sunset before going to dinner. We annually come back because of the location, snorkeling and the incredible staff, many we have known since we began coming in 2001. Specifically we would like to spotlight Marcos, Orlando, Adrian and Gaudencio who took excellent care of us in the restaurants. This year we met Isaac, Vickey and Vivi who were very attentive to us while spending our days on the beach. We truly look forward to seeing the staff, many we consider to be good friends, each year. We feel fortunate to get to come every year and consider it our "home away from home."
May 22, 2018

Another Great Vacation!

Wheat Ridge, Colorado

We have stayed at the Secrets Aura Cozumel several times, and we have never been disappointed. We keep going back there because the staff is amazing! Please do not base your decision to stay at the Secrets or not strictly on a few negative reviews. There is no way we would return year after year to Secrets if it was even partially as bad as some people make it sound. This stay was the first time we stayed in one of the swim up rooms. It was really fun, and different from any room we have stayed at, at an hotel. I find that this option is one of the many things that makes Secrets unique. The restaurants are very good with a variety of options, including vegetarian.(Which we are). I think over the years this is something they have really improved on. Our favorite waiter was Adrian in the Oceana restaurant. He was very friendly, and interacted with our group very well. We actually had dinner at the Oceana several times, mainly because of his customer service. He even asked the chef to make some special vegetarian meals that were not on the menu, just so we didn't have to eat the same thing over and over. He also made a Mayan coffee dessert that was both delicious and entertaining to watch him make. The waiter in the Bordeaux restaurant was also very good, but regretfully we are not remembering his name as we write this. We know a few people mentioned how long it takes at dinner, and yes it does take a little while. However, we didn't mind it at all. We got to sit and enjoy talking to the friends we were on vacation with, without feeling like we were getting rushed out of the restaurant. Sometimes the situation is just what you make out of it. Your on vacation...what's your hurry? Another thing that makes Secrets unique, is the coffee shop. We love it. It is so nice to stop by and grab a coffee or two, or three, and maybe a snack. The ladies in the shop are very nice. The area outside the coffee shop is also a nice area to sit and chat with friends while drinking your coffee. The entertainment team works endlessly to provide a fun time. We especially enjoyed playing bocce ball on the beach with Danny. It was his 2nd day on the job, and he was still learning the ropes. We think he is a great addition to the Secrets team. He was very enthusiastic and remembered our names the rest of the week. Each time we ran in to him he would greet us by name, and try to get us involved in whatever activity they were doing next. The bell services team works very hard, are friendly and helpful. We always feel bad about how heavy our baggage is with all our dive stuff, and separate bag of everything else. Not only do the get our baggage to the room, but they are also very helpful with getting a taxi, and giving directions to exactly where we want to go. We really appreciate each of them. We can't imagine how hard their job is, and they all do it with a friendly attitude. We cannot say enough about Nelly Baas. She always goes above and beyond to make our stay incredible. We really appreciate every thing she does to make our vacation special. We see she how hard she works for all of the guests at Secrets and Sunscape, to make sure their stay is also enjoyable and special. Nelly is one the main reasons we return each time to the Secrets. Thank you Secrets staff for helping us have another great vacation. Hope to see all of you again soon! C & D
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