Cozumel Palace

Family-friendly luxury on Cozumel's coast

Cozumel Palace is a quality all inclusive getaway on the Cozumel coast just a short distance from the shopping and night life of San Miguel, offering luxurious suites that feature fully-stocked minibars, modern amenities and double whirlpools throughout. It has two swimming pools including a serene infinity pool and a swim-up bar and there is one for kids too. Snorkelling equipment is complimentary, allowing you to explore the blue seas, while daily activities include dance classes and plenty for children too. Choose a Mexican dinner or opt for something from the rich buffet, all with premium drinks included, and head back to your suite and spend the evening lounging on your balcony's hammock.

Receive up to $2,500 resort credit* for your holiday to use towards romantic dinners, upgraded drinks, golf and spa treatments.
*Subject to availability. Terms and conditions apply.

Hayes & Jarvis Rating

Guide Price

 £2,289  per person
Hotel Category
Location Type
TripAdvisor Review
Tripadvisor rating 4579 Reviews
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Hotel highlights

  • All Inclusive family resort
  • Concierge Level suites for adults only
  • Walking distance to downtown San Miguel
  • Receive up to $2,500 resort credit

Hotel Features

General Information

  • 175 rooms
  • Transfer duration: approx. 2 to 3 hours from Cancun airport (including ferry)

Main Facilities

  • Diving
  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • All Inclusive

For Families

  • Family Entertainment
  • Kid's Club
  • Kid's Pool

Hotel Location

Location Highlights

Cozumel Palace

  • Beach
  • Approx. 2 to 3 hours from Cancun airport (including ferry)
4579 Reviews 93% of travellers recommended this hotel

Traveller ratings

  • Excellent 3556
  • Very Good 714
  • Average 179
  • Poor 77
  • Terrible 53

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 18, 2020

Beautiful Resort

Playa del Carmen, Mexico

This resort is beautiful. The rooms are clean and not a far walk to the restaurants, Lobby or pools. Check in process was pretty smooth. We stayed in a Junior Suite which was a double bed ocean front. The Momo (Japanese) was very delicious especially the sushi rolls. The Bugambilias (Mexican) was so good. Guacamole and salsa was on point. The Turquesa (Italian) was also good, as I am not a pasta person I had the filet. I wasn’t to impressed with the Flamingos (grill outside) I didn’t feel like there was a lot to choose from. Now the food during the day at the grill was good. Grilled cheese, palace burger, palace hot dog, pizza and the onion rings are AMAZING!!!! Sarah greeted us as we were done checking in and was so nice and friendly. Jose Cime was so friendly and very nice as the evening bartender. David laughed and had a good time with us during the day at the outside bar. Every good review should have comments about room for improvements. 1. Swim up bar- no waiter there to serve us 2. Breakfast Buffet 1 -The pancakes and French toast were hard. The milk for the cereal was hot. No chocolate milk to drink. The selections were not what I felt were up to the palace standards. 3. No drink menus
Jan 17, 2020

Best Place in Cozumel

My wife and I took our 4 kids to Cozumel Palace for a fun family vacation. We have had a wonderful time enjoying the sun and surf while meeting all the wonderful staff. The entertainment staff are amazing at getting kids involved in fun activities as well as encouraging adults to get up a move around. Charly, Juanjo and Darwin make Cozumel Palace the best place to experience the Mexico. They are friendly, kind and make you feel at home in Cozumel. Charly and Juanjo spent time with our kids and would high five them whenever they saw each other. We would recommend this place to anyone looking for a fun family vacation in a beautiful setting. Juan was an amazing bartender all week and our room staff kept are place looking amazing.
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Cozumel Palace

Special Offers

Early booking discount


Book for five nights or more and receive up to 15% discount.

  • Valid on all room categories
  • Black out dates may apply 

Friday, May 1, 2020 to Wednesday, December 23, 2020
Offer ends in 40 days