Secrets The Vine Cancun, Cancun

Secrets The Vine Cancun

Hayes & Jarvis Rating

Average: 5 (1 vote)

TripAdvisor Review

10909 Reviews

Guide Price £2,039 per person

Based on 04 March 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Deluxe Ocean View Room (2 adults sharing) including return transfers.

Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Oceanfront Cancun luxury

Situated on a picturesque beach, Secrets The Vine Cancun is a masterpiece of ocean front luxury, with an all-inclusive package that will leave you fully satisfied and close proximity to the best spots in Cancun. With full ocean views, the rooms and suites are well-appointed and elegant and come with furnished balconies or terraces to lounge on. Down on the ground sit three large infinity pools plus an outdoor Jacuzzi®, and there's also a stunning spa where you can treat yourself to a treatment or a spell in the sauna. When you get hungry the resort's extensive dining choice will dazzle you; with a large buffet, Asian restaurant, and Italian, to name but a few. If you want a really exclusive experience, then choose the Preferred Club and gain access to a private lounge and pool, as well as private check-in and concierge, as well as upgraded amenities and minibar.

Hotel Features

Hotel Category

Luxury

Recommended For

Adults Only

Location Type

Beach

General Information

Check-in Time:
15:00
Check-out Time:
12:00
495 rooms
Transfer duration: Approx. 25 minutes from Cancun International Airport
Minimum age: 18
Floors have lift access: Yes

Main Facilities

Fitness facilities
Outdoor pool
Spa facilities
Watersports
Weddings
Wifi

Accommodation Type

Luxury Collection

Board Basis Options

All Inclusive

General Information

Check-in Time:
15:00
Check-out Time:
12:00
495 rooms
Transfer duration: Approx. 25 minutes from Cancun International Airport
Minimum age: 18
Floors have lift access: Yes

Main Facilities

Fitness facilities
Outdoor pool
Spa facilities
Watersports
Weddings
Wifi

Accommodation Type

Luxury Collection

Board Basis Options

All Inclusive

Location Highlights

Secrets The Vine Cancun

Beach
Approx. 25 minutes from Cancun International Airport

10909 Reviews

91% of travellers recommended this hotel

Traveller ratings

Excellent 8454
Very Good 1637
Average 537
Poor 160
Terrible 121

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Feb 15, 2019

Amazing Service at Bluewater Grill

This is my first trip to Cancun. We are here for a few days conference. Got a ocean view and you can hear the waves crashing from your room. Loved the amazing sunrise and sunsets. Beaches were clean. Resort is really excellent. All the staff members are very polite, humble , always ready to help and also ready to take an extra step to make you happy. I am allergic to sea food and where to eat is always an issue when I travel. We had dinner yesterday at Bluewater grill and I was able to meet the chef.He was more than happy to accommodate. I wanted to shout out for the manager Miguel and our waiter Cesar for an excellent dinner service at Bluewater grill. Thank you

Feb 15, 2019

Great Getaway

Omaha, Nebraska

We checked in to our preferred level suite after 10pm, so we did not receive the welcome/tour/amenities that the friends we were traveling with had received. At the preferred level there is a butler or team of butlers assigned to each room, we did not see or have any contact with ours until check out. We stayed on the 27th floor and there was never anyone at the desk on that floor for us to check in with. Our friends were assigned Diego and he went above and beyond to make sure they were very well taken care of and knew about all the specials and activities happening each day. While the lack of personal service was disappointing, service in all other areas was superb. The room was amazing. Absolutely beautiful and very clean. The property over all was very clean and well maintained. The food was very good. Service at the restaurants was good, but meals (lunch & dinner) took at least 90 minutes. We enjoyed the food at Dragons the most, good sushi & Thai cuisine. The pools were great. We spent time at the main pools as well as the preferred level pool. The pool attendants were all very friendly. It does get very loud in the main areas at night, but there is plenty to do from dancing to shows to live music. We very much enjoyed our time at Secrets the Vine and will be back- knowing how things “work”, our stay will be even better!

Feb 15, 2019

My Favorite Hotel

I have stayed at Secrets the Vine twice now, and both were amazing. Traveling to Mexico with my parents, and sister, all adults, we were trying to find a hotel to just relax, and we were struggling to find a hotel that was exactly what we were looking for. After reading reviews on hundreds of hotels in Cancun, I found Secrets the Vine and am so glad that I did. My family loved it so much that we even went back, which is not something we normally do. Upon arrival at the hotel, I was mesmerized by the beauty and the service. On my first visit to Secrets the Vine, I stayed in an ocean view double bed room and was more than happy with my experience. The room was very clean and spacious, providing plenty of room for both my sister’s and my luggage (we tend to overpack), and we did not feel cramped whatsoever. On our second trip, we opted for the preferred junior suites, which were beautiful. The concierge was a nice touch, although we did not see ours often, but he was very helpful in providing anything we needed. The preferred lounge and the preferred 12th floor pool were the best, as they had much better choices of top shelf alcohol than many of the bars in the rest of the hotel. It was worth splurging for the preferred rooms. The entertainment team led by Ramon Solis was so exceptional that I will be writing a separate post about them. All of the restaurants in the hotel are definitely worth trying at least once, and being a vegetarian I thought I would have limited options, but the wait staff was very knowledgeable and made sure that my meals were perfect. My two favorite restaurants were definitely the Nebbiolo and Blue Water Grill. I would recommend anyone to stay at Secrets the Vine, as I have traveled a lot, and can confidently say that this hotel has been my favorite hotel that I have ever stayed in. I cannot say enough good things about the entertainment team at Secrets the Vine. They are all so wonderful and made my families trip to Mexico extra special. The entertainment team at Secrets the Vine is something else entirely. They make you feel like family, and always ensure that there are activities for the guests rain or shine. One of the biggest reasons that I returned to Secrets the Vine for a second trip was the entertainment team. Guillermo, Angie, Jessica, Fernando, Hugo, Jorge, and Maria, and Marco make up the majority of the entertainment team and if you are planning to spend your days at the hotel, you will 100% meet them. We celebrated my sister’s birthday on our past trip to Cancun, and Guillermo made it extra special for her by having a special dessert and surprise brought out during the Mexican fiesta. The night shows are spectacular, and I definitely recommend sticking around the hotel to see them. Although you can find an activities guide on your iPad in your room, I found that every night, the front desk had a more accurate paper schedule compete with the next day’s activities, times for wine tastings and the drink of the day. The hotel entertainment team is prepared for everything, and even have a rainy day schedule, should the weather not be perfect. From tequila classes to water aerobics, there is an activity for everyone. If you are debating between two hotels and cannot decide, choose Secrets the Vine, solely because the entertainment team will make you feel so welcomed and will be a highlight of your visit to Mexico.

Feb 15, 2019

Excellent experience

Guatemala City, Guatemala

We celebrated our anniversary while staying in a Preferred Club Junior Suite and loved the experience. Preferred Club We enjoyed the Preferred Club and it's perks. Specifically the 21st floor lounge and pool. While the pool is a little bit boring it's the perfect place for a nap and the view is incredible. The lounge was a great alternative if the Market Café was full for breakfast. Our butlers Alan and Mario were very kind and attentive. Room The Junior Suite at this hotel is the best room I've been in. The closet space was ideal, the shower was spectacular and the balcony was so spacious and had awesome views. I do think the TV could be bigger for this room but I didn't even turned it on. The bed was really comfortable and the in room amenities made the whole experience even better. Food The room service was my least favorite from the food options, and while it's nice to enjoy your breakfast on the balcony, most of the food you get is soggy or lukewarm. You have to br strategic with what you order and don't expect to have anything that'll blow your mind. Dragons and Blue Water Grill were our favorite. Olio had some nice dishes, as did Nebbiolo. We found the Market Café and Sea Salt Grill to be just ok. Overall the food was good and the best we've had in an all-inclusive. Pool and beach The pools we're really nice and the staff made sure you were satisfied. The beach of the hotel was lovely and while on the smaller side compared to others, was more than enough. Spa One of the highlights of our trip. Expedia sent a certificate for a 25 minute massage for me and my wife and we enjoyed it very much, we did the hydrotherapy circuit afterwards and barely made it through dinner because we were so relaxed. The spa is beautiful and the staff was very professional and kind. Overall We would definitely go back to this beautiful hotel. All of the staff was very kind and was always looking out for us. We didn't have any trouble at all with the tours and pitch sales, the only thing we got was a note under the door remind us that we could get the coupons, etc. I think we weren't the target for the sales team because we are on our late 20's.

View all

TripAdvisor Reviews

10909 Reviews

91% of travellers recommended this hotel

Traveller ratings

Excellent 8454
Very Good 1637
Average 537
Poor 160
Terrible 121

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Feb 15, 2019

Amazing Service at Bluewater Grill

Feb 15, 2019

Great Getaway

Omaha, Nebraska

Feb 15, 2019

My Favorite Hotel

Feb 15, 2019

Excellent experience

Guatemala City, Guatemala

View all

Le Blanc Spa Resort

Cancun

H&J Rating

Average: 5 (1 vote)

Guide Price

£2,599 pp

Excellence Playa Mujeres

Yucatan Peninsula

H&J Rating

Average: 5 (1 vote)

Guide Price

£1,899 pp

Secrets Wild Orchid Montego Bay

Montego Bay

H&J Rating

Average: 5 (1 vote)

Guide Price

£2,069 pp

Excellence El Carmen

Dominican Republic

H&J Rating

Average: 5 (1 vote)

Guide Price

£1,669 pp

Try these inspiring itineraries

11 days

Las Vegas and Mexico Multi Centre

Guide Price £2,569 pp

What great way to experience the iconic fast paced Las Vegas strip, than with a relaxing stay in Mexico to help you recover. Experience the amazing shows, exciting roller coasters, fantastic shopping, luxury hotels, casinos and extensive bars and clubs...

Couples Holidays

Hotel

Secrets The Vine Cancun

Secrets The Vine Cancun

Hayes & Jarvis Rating

TripAdvisor Review

Oceanfront Cancun luxury

Aerial view

Hotel view

The Vine Bazaar

Swimming pool

Secrets Spa by Pevonia

Olio Restaurant

Blue Water Grill

The Vine Bar

Secrets Spa by Pevonia

Half Time Bar

Piano Bar

The Vine lounge

Wine Cellar

Hotel Features

Hotel Category

Recommended For

Location Type

General Information

Main Facilities

Accommodation Type

Board Basis Options

General Information

Main Facilities

Main Facilities

Accommodation Type

Accommodation Type

Board Basis Options

Board Basis Options

Location Highlights

Secrets The Vine Cancun

Traveller ratings

What to Expect

Reviews

Amazing Service at Bluewater Grill

Great Getaway

My Favorite Hotel

Excellent experience

Amazing Experience

TripAdvisor Reviews

Traveller ratings

What to Expect

Reviews

Amazing Service at Bluewater Grill

Great Getaway

My Favorite Hotel

Excellent experience

Amazing Experience

You might also like these

Le Blanc Spa Resort

H&J Rating

Excellence Playa Mujeres

H&J Rating

Secrets Wild Orchid Montego Bay

H&J Rating

Excellence El Carmen

H&J Rating

Try these inspiring itineraries

Las Vegas and Mexico Multi Centre

Sign up to our newsletter

How we tailor make your holiday

1. Browse

2. Create

3. Customise

The Hayes & Jarvis Way

Award Winning

Exceptional Service

In the Know

Fully Protected