• Shangri-La`s Golden Sands Resort

Golden Sands Resort by Shangri-La

A family friendly tropical escape

Ideal for both beach and culture lovers alike, the Golden Sands Resort is situated on Batu Ferringhi Beach just a short walk from the famous night market. A complimentary shuttle service to George Town runs at certain times of the day so you can explore the colonial capital of Penang renowned for its delicious local cuisine and traditional shophouses. Back at the resort there's plenty to keep families occupied including a kids' club, the adventure zone entertainment centre, children’s swimming pool and children’s menus available in some of the restaurants. While the younger guests play, why not treat yourself to a pampering treatment at the Chi Spa? Alternatively relax around one of the two lagoon pools, play some golf on the small golf course, visit the onsite eco-centre and Turtle care project or enjoy a range of activities including tennis, table tennis, beach volleyball, beach football, petanque and Tai Chi.

Hayes & Jarvis Rating
Average: 4.5 (1 vote)

Guide Price

 £1,299  per person
Hotel Category
Location Type
TripAdvisor Review
Tripadvisor rating 3870 Reviews
Georgetown Street Art

Hotel highlights

  • Close to the night market
  • Great for families
  • Adventure Zone Entertainment Centre

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 395 rooms

Main Facilities

  • Fitness facilities
  • Golf
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Wifi

Accommodation Type

  • H&J Recommended

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Family Entertainment
  • Family Rooms
  • Kid's Club
  • Kid's Pool

Hotel Location

Location Highlights

Golden Sands Resort by Shangri-La

  • Beach
  • approx. 45 minutes from Penang Airport.
3870 Reviews 78% of travellers recommended this hotel

Traveller ratings

  • Excellent 1484
  • Very Good 1409
  • Average 573
  • Poor 229
  • Terrible 175

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Nov 18, 2019

Wouldn’t come back

Rickmansworth, United Kingdom

Currently we are 4 days in to a 12 day stay and this is our second time at this hotel . I can’t believe in 5 years how much a hotel can go so badly down hill . The rooms are tired and cramped and in need of a massive overhaul the service around the pool area is absolutely shocking, it’s that bad I wouldn’t even call it service but they still charge you a service charge for overpriced basic food . Not once have a I sat round the pool and been asked if I want a drink or food or anything . I have found a lot of the staff incredibly lazy at this hotel not what I was expecting for a “Shangri-La” resort which we have stayed at many around the world . Must say the staff in the restaurant for breakfast in morning have been fantastic and the food is very good . For me staying at a hotel like this with two children and no family size room is a real squeeze and gutted to say I wouldn’t come back to this hotel again now unless it was totally given a make over . 3* no more for this hotel but location of it is fantastic .
Nov 14, 2019

Over charged by Golden Sands

I spent a week in the hotel with my husband and son in September. Water leaked from the shower into the bathroom floor each time anyone had a shower. Although I payed for 3 people in the room we had to request an additional towel for my son. We also had to request a bed to be provided for him( this was booked and payed for and should have been arranged). Glasses etc in the room were only provided for two. Following our return home, I found that my credit card had been charged twice for holiday. When I called to discuss this the hotel staff advised that they were already aware that several people had been overcharged. if they were already are I ma asking how come I was not advised beforehand and how come the money had not been put back into my bank.I am still trying to get the money back and having all sorts of trouble with this. At this stage I have passed on the issue with my bank who are following up with golden sands directly.
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Golden Sands Resort by Shangri-La


a resort near the water lined with palm trees

Two Swimming Pools

The resort has three lagoon-shaped pools which are set within the gardens. There is an activities pool with a whirlpool and a children’s swimming pool with a waterslide.


Fitness Centre

The resort features a fully equipped fitness centre.

Chi Spa

The Chi Spa offers refined settings in which to enjoy a pampering well-being treatment and features Malay and Peranakan influences with its rich timber wood flooring and stone walls. Surrounded by 30 acres of lush gardens, this spa offers a haven of luxury and tranquillity. Experience massages, exercise, stretching, hydrotherapy and meditation here.

Sports & Entertainment

The resort features a nine hole golf course whilst natural excursions can be enjoyed close by such as jungle treks.Sporting facilities include: tennis, table tennis, beach volleyball, beach football, petanque and Tai Chi.

Par 3 Golf Course

Located next door at Shangri La's Rasa Sayang Resort and Spa

Turtle Care Project & onsite Eco Centre.

The resort features a Turtle Care Project and onsite Eco Centre.

Complimentary Shuttle to George Town

Complimentary Wi-Fi is available across the Resort

Golden Sands Resort by Shangri-La

Room Types

Executive Sea View

Double/Twin: max 3 adults or 2 adults and 1 child 

Executive Sea View rooms are located on the resorts higher floors with great sea views. Your bathroom features a bathtub and shower or standing shower, whilst complimentary Wi-Fi is provided for your convenience.

Size: 30sqm

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
Deluxe Seafacing Room

Deluxe Sea Facing Room

Double/Twin: max 3 adults or 2 adults and 1 child 

Deluxe Sea Facing Rooms feature a balcony overlooking the pool and sea. Your bathroom features a bathtub and shower whilst complimentary Wi-Fi is provided for your convenience.

Size: 30sqm

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
Superior Hillview room


Double/Twin: max 3 adults or 2 adults and 1 child 

Superior Rooms are comfortable, complete with traditional Malay touches and complimentary Wi-Fi. Your bathroom features a soaking tub and shower.

Size: 36sqm

  • Air Conditioning
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
Golden Sands Resort by Shangri-La

Food & Drink

Garden Cafe

Garden Café

Garden Cafe; serves international cuisine and local favourites. This open-air cafe; overlooks the gardens. A children's menu is also available.


Sigi's Bar and Grill

Sigi's Bar and Grill is located on Batu Ferringgi beach and serves a wide selection of dishes and a children’s menu in casual settings. Dish options include steak, wood-fired pizza, sandwiches, pastas and local Asian options. The outdoor upper deck is a signature feature where guests can enjoy panoramic views of the beach. A range of alcoholic and non-alcoholic beverages are available at the bar.

Cool Lounge

Cool Lounge

Enjoy tea, coffee, bottled juices, pastries, cakes and sandwiches in the Cool Lounge and a range of entertainment options including internet stations, board and card games, books, magazines, newspapers and TV's.

Lobby Lounge

The Lobby Lounge is open-air and overlooks the gardens and pools, serving refreshments and light snacks.

Board Basis Options

Bed & Breakfast
Golden Sands Resort by Shangri-La

Family Friendly Facilities

Adventure Zone

Adventure Zone

The largest indoor playground of its kind, the Adventure Zone is Shangri-La's unique family entertainment centre. Three categories of exciting drop slides and multiple sections of modular play equipment provide fun times in a safe and fun-filled environment for children and teenagers.

Kid's Club

The Kid's Club is open 10.00 until 12 noon and 14.00 until 17.00.

Kids Pool

Splash Zone

The Splash Zone provides endless fun for the little ones with water features that include tipping water buckets, butterfly sprays, turtle water sprays, rainbow sprays, floor water jets, tipping cones,water cannons and two twisting water slides.

Toddler Zone

Located within the Adventure Zone, the Toddler Zone is designed for children below 4 years. The Toddler Zone includes a ball pit, mini slide and numerous climbing and exciting play modules.

Golden Sands Resort by Shangri-La

Special Offers

Executive Sea View

Special offer

Save up to 50% on accommodation

Book by 30 March 2020 to save up to 50% on accommodation

Valid for travel 29 August 2019 - 31 March 2020

Minimum stay of 3 nights required for stays 20 December 2019 - 04 January 2020

Not valid on Executive Sea view room

Thursday, August 29, 2019 to Tuesday, March 31, 2020
Offer ends in 129 days