Shangri-La's Tanjung Aru Resort & Spa

Hotel

Shangri-La Tanjung Aru Resort and Spa

Shangri-La Tanjung Aru Resort and Spa

Hayes & Jarvis Rating
TripAdvisor Review
3865 Reviews
Guide Price £1,419 per person
Based on 05 July 18 departure from London Heathrow flying with Malaysia , staying for 7 nights bed and breakfast in a Mountain View Room (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Luxurious five-star family resort

The Shangri-La's Tanjung Aru Resort & Spa allows you to experience the best of Malaysia with 25 acres of lush gardens and a location close to the coral islands of Tunku Adbul Rahman National Park. Here you can make use of the on-site dive centre and marina allowing easy access to these ocean attractions whilst jungle treks and bird watching tours are available in your lush surroundings. For some city exploration, head to Kota Kinabalu city, just minutes from the resort.

A haven of relaxation, the resort's luxurious rooms overlook the ocean or the spectacular Mount Kinabalu and feature your own balcony and elegant furnishings whilst magnificent views of the ocean can also be enjoyed from the Jacuzzi and beautiful infinity edge swimming pool. For ultimate rejuvination in paradise head to the CHI Spa for a pampering treat and revive your body and soul.

Ideal for couples and families, children can take a dip in the paddle pool, play on the slides and play away the hours in the kid’s club whilst adults enjoy a range of activities including scuba diving, football, yoga, Thai chi, volleyball, pilates, water volleyball, cricket, tennis, table tennis, petanque and pitch and putt.

Last but not least, dazzle your taste buds with delightful barbeque cuisine at the resort's bar and grill overlooking the ocean, sample award-winning Italian at Peppinos and Chinese fare at Shang Palace. For drinks, the Sunset Bar offers a relaxing spot to enjoy a spectacular sun set, the perfect way to round off a fantastic day at this tropical retreat.

  • Conde Nast Traveller Award Winner
  • Great for families
  • Close to Tunku Abdul Rahman National Park
  • Award-winning Chi\
  • The Spa

Hotel Features

Hotel Category

Luxury

Location Type

Beach

Main Facilities

  • Golf
  • Outdoor pool
  • Watersports
  • Wifi

Board Basis Options

  • Bed & Breakfast
  • Room Only

For Families

  • Babysitting
  • Family Rooms
  • Kid's Club
  • Kid's Pool
Location Highlights

Shangri-La Tanjung Aru Resort and Spa

  • Beach
  • approx. 10 minutes from Kota Kinabalu Airport.
3865 Reviews 87% of travellers recommended this hotel

Traveller ratings

  • Excellent 2181
  • Very Good 1110
  • Average 362
  • Poor 126
  • Terrible 86

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 21, 2018

Nice hotel but not up to 5 star standard

Most of the staff are friendly and helpful but a few of time were not v nice. When we check in, the front desk staff seems not very familiar with the hotel room size and facilities and we are asked to pay to upgrade our room for no reason. She said if we upgrade our room then the room sis is just 2 meter bigger (which is not true when we later found out online) We said we do not need it and waited for more 20 minutes to get the room key. We booked a sea view room for 3 persons but weren't given additional bed at first and there is not enough towel and bathroom products. We asked for it and waited for a few hours to get those. We asked the front desk whether the sunset bar need reservations and the answer is no. But when we arrive the sunset bar, the staff told us that all the seats that can look at the sunset are all reserved. The facilities are new and great but the room can be upgraded. We particularly like the swimming pool. The view is spectacular though.
Jan 20, 2018

Ideal base to explore Borneo

This is most definitely a family hotel. It was relatively quiet when we visited during the low season but there were still lots of kids. If you’re looking for peace and quiet, the other Shangri-La-La hotel (Rasa Ria about 40km away) might be a better choice for you. We opted to upgrade to a Kinabalu Club room with a mountain view. The room was a little dated but well furnished and had a view from the balcony of both the Mountain and the Bay. The room was kept spotless by the superb housekeeping team throughout our stay. The hotel noticed anniversary cards in our room and we came back on our first evening to champagne, a small cake and a bowl of fruit (the fruit was replenished every day) The Club team, ably led by a Linda Aruk, are friendly and extremely helpful. Every little issue is quickly dealt with. The club lounge is a great place for breakfast, a quiet coffee or soft drink during the day and canapés and drinks in the evening. Children are not allowed in the Lounge between 6:30 and 8:30pm and this rule is strictly enforced. The hotel has a large water play area with slides and other attractions for children and most of the main pool is for families as well. There is a small part of the main pool cordoned off for adults only, though many families try to ignore the signs. The lifeguards (on duty from first thing until late in the evening) enforce the rules firmly but politely. Be warned, the main pool is deep (1.9m) all over except for a narrow ledge around the edges. There are regular dramas when weak swimmers get into difficulties (generally brought on by an obsession with selfies) and have to be fished out by the lifeguards. There are several restaurants within the hotel. The food is good in all of them, though quite expensive. It’s worth visiting Coco Joe on the Beach on Tuesdays and Thursdays to see the cultural show which starts at 7pm. Also well worth a walk down to Sunset Beach at around 6pm to watch the spectacular sunset over the South China Sea. All in all, we had a great stay, if a little noisy from time to time. Definitely up to the Shangri-La standard.
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Shangri-La Tanjung Aru Resort and Spa

Facilities

Swimming Pool

The resort's 2,000 square metre pool comes complete with tapered shoreline for children, a Jacuzzi® and infinity pool section for adults.

CHI, The Spa

A haven of rest and relaxation, the spa village is built on a private island and features eight treatment rooms equipped with a steam room, outdoor shower and bath. Yoga and Tai Chi is also conducted daily at the yoga pavilion.

Health Club

The Health Club has dedicated areas for cardio, weights, Pilates and personal training; an energy boosting juice bar; relaxing sauna and locker rooms with male and female orientated zones.

Classes

A range of classes are available at the resort including napkin folding, cooking, mah-jong, floral decoration, mudball making and Bahasa language lessons allowing you to immerse yourself in the local culture and tradition.

Sports & Entertainment

Arange of activities can be enjoyed at the resort including scuba diving, football, bird watching, yoga, tai chi, pilates, water volleyball, cricket, tennis, table tennis, petanque and pitch and putt.

Pitch and Putt Golf Course

Star Marina

Exclusively owned and operated by the resort, STAR Marina provides professional water sport services, boating and cruise facilities and also includesa learning centre for scuba diving enthusiasts. The dive centre offers a variety of dive certification classes, facilities and equipment in line with PADI standards so if you are thinking about learning to dive or a fully qualified diver; this is the place for you. For non-divers, snorkelling trips are offered daily too.The STAR Marina is located within the grounds of the resort offering guests easy access as well as the option to explore neighbouring islands for day trips and beach activities from their very own private STAR Marina Jetty. Please note, charges will apply locally for some activities.

Lok Kawi Wildlife Park

Shangri-La Tanjung Aru offers a shuttle service to nearby Lok Kawi Wildlife Park three times a day.. Lok Kawi Wildife Parkis home to Pygmy Elephants, Proboscis Monkeys, Malayan Tiger and different species of deer. Shuttle service is on a first come first served basis and bookings should be made one day in advance at the concierge desk. Charges apply for shuttle service and entrance to Lok Kawi Wildlife Park.

Complimentary Wi-Fi is available across the Resort

Shangri-La Tanjung Aru Resort and Spa

Room Types

Kinabalu Club Sea View

Double/Twin: max 3 adults or 2 adults and 1 child

Kinabalu Club Sea View Rooms are located in the Kinabalu Wing. Incredible views of the sea can be enjoyed from your balcony and your bathroom is fitted with a bathtub and shower. In addition complimentary Wi-Fi and Club Benefits come inclusive with the room.

Kinabalu Club Room Benefits Include:
Personalised escort to the Kinabalu Club
A Kinabalu Club Purser in attendance from 07.00am - 11.00pm
Welcome refreshments upon check in
Complimentary pressing of one suit upon arrival on request
Complimentary buffet breakfast from 07.00am - 10.30am
Complimentary beverage, juices, coffee and tea throughout the day in the Kinabalu Club
Complimentary cocktail hour from 5.00pm - 7.00pm at Kinabalu Club
Express (4 hour) laundry service at regular rates. One our pressing service at normal rates.

Size: 45sqm

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Hairdryer
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Telephone
  • Towels included

Kinabalu Club Mountain View

Double/Twin: max 3 adults or 2 adults and 1 child

Kinabalu Club Mountain View Rooms are located in the Kinabalu Wing. Incredible views of Mount Kinabalu can be enjoyed from your balcony and your bathroom is fitted with a bathtub and shower. In addition complimentary Wi-Fi and Club Benefits come inclusive with the room.

Kinabalu Club Room Benefits Include:
Personalised escort to the Kinabalu Club
A Kinabalu Club Purser in attendance from 07.00am - 11.00pm
Welcome refreshments upon check in
Complimentary pressing of one suit upon arrival on request
Complimentary buffet breakfast from 07.00am - 10.30am
Complimentary beverage, juices, coffee and tea throughout the day in the Kinabalu Club
Complimentary cocktail hour from 5.00pm - 7.00pm at Kinabalu Club
Express (4 hour) laundry service at regular rates. One our pressing service at normal rates.

Size: 45sqm

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Hairdryer
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Telephone
  • Towels included

Tanjung Seaview

Double/Twin: max 3 adults or 2 adults and 1 child

Tanjung Seaview Rooms are located in the Tanjung Wing. Sea views are available from your private balcony and your bathroom is fitted with a bathtub and separate shower. Complimentary Wi-Fi is provided for your convenience.

Size: 47sqm

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Telephone
  • Towels included
Kinabalu Seaview Room

Kinabalu Seaview

Double/Twin: max 3 adults or 2 adults and 1 child

Kinabalu Seaview Rooms feature private balconies facing the South China Sea. Complimentary Wi-Fi is provided for your convenience and your bathroom features a bathtub and separate shower.

Size: 45sqm

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Telephone
  • Towels included
Kinabalu Mountain View Room

Mountainview

Double/Twin: max 3 adults or 2 adults and 1 child

MountainView Rooms are located in the Kinabalu Wing. Enjoy views of Mount Kinabalu from your balcony and complimentary Wi-Fi, provided for your convenience. Your bathroom features a bathtub and separate shower.

Size: 45sqm

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Shangri-La Tanjung Aru Resort and Spa

Food & Drink

Coco Joe's Bar and Grill

Coco Joe's Bar and Grill is a contemporary beach barbeque restaurant and bar, serving refreshing cocktails, fresh seafood and an a la carte menu.

Café TATU

Café TATU is a contemporary restaurant featuring a varied buffet breakfast and dinner in an open-kitchen design. Cuisine options include Mongolian, Tandoori, Asian noodles, Dim sum, pasta, salads and desserts. A la carte lunch is available

Peppino Restaurant

Furnished with warm timber and sleek leather furniture, Peppino Restaurant is an award-winning Italian Restaurant serving authentic Italian cuisine in refined settings.

Shang Palace Restaurant

Shang Palace Restaurant is renowned for its dim sum, available for breakfast and lunch, as well as its mouth-watering choice of Cantonese and Chinese fare.

Sunset Bar

An iconic bar facing the South China Sea, the ideal place to watch the sunset

Borneo lounge & Bar

Borneo Lounge and Bar

Borneo Lounge and Bar is a Lobby lounge with live evening entertainment.

Cool Box Ice Cream Bar

Cool Box Ice Cream Bar serves ice creams, milkshakes and sundaes.

Board Basis Options

Room Only

No meals included.

Bed & Breakfast

Buffet breakfast is in Cafe TATU from 06.00hrs,