Swimming pool

Hotel

Turtle Bay

Turtle Bay

Hayes & Jarvis Rating
Average: 3.5 (1 vote)
TripAdvisor Review
944 Reviews

Eco friendly resort, fun for the whole family

Situated on a fine white sandy beach in a Marine National Reserve, the Turtle Bay is ideal for watersports enthusiasts and beach lovers alike. With superb children's facilities such as the kids club, it is also a firm favourite with families, although the adults only pool offers a little haven of tranquillity. Enjoy delicious buffet meals at the poolside restaurant, or for something extra special, the Blue Turtle restaurant offers romantic candlelit dinners on the beach. A TripAdvisor Certificate of Excellence winner, here friendly service and a laid back atmosphere mean guests want to return year after year.

  • PADI Dive centre
  • Daily kids club
  • Sustainable eco hotel with community and conservation coordinator

Hotel Features

Hotel Category

Trusted

Location Type

Beach

Main Facilities

  • Diving
  • Outdoor pool
  • Watersports
  • Wifi

Board Basis Options

  • All Inclusive

For Families

  • Babysitting
  • Kid's Club
  • Kid's Pool
Location Highlights

Turtle Bay

  • Beach
  • approx. two hours from Mombasa Airport.
  • Great place for bird watching
  • Dhow trips
  • Watersports
944 Reviews 92% of travellers recommended this hotel

Traveller ratings

  • Excellent 586
  • Very Good 247
  • Average 68
  • Poor 21
  • Terrible 22

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 15, 2018

Look into this

An awesome place it is.. This my was fourth time here since 2014. We have visited turtle bay consequtively every end of December.. Now this particular stay was as usual excellent not until my masai sandals mysteriously got lost in the room.. I had two pairs and on coming back one evening one was no where to be found. I reported the matter but nothing was done infact those receptionist were kinda rude when i kept checking whether there was progress in the issue.they insisted i have misplaced them elsewhere but truth is i hadn't. Thank God for my hubby since he witnessed me leaving the sandals in the room as we changed and went to the beach after breakfast. I must admit im still shocked that someone can loose such an item in the rooms and no action not even an apology is made..my stay was however awesome.
Jan 13, 2018

Fourth Trip and not disappointed

We arrived at Turtle Bay on 27th December after a very long journey from the UK and felt like we were being welcomed home. The rooms had been updated a little since we were last there, most noticeably a tv which we never even switched on, as why would you want to watch it when you have the hotel facilities and the beach / ocean to entertain you! The grounds looked as beautiful as always and there were always people working on maintaining it through our whole stay. As many other reviews have said it is the staff that make this hotel so special. There were plenty new faces this time round, so we weren't treated well because they recognised us (as some reviews have also said repeaters get better service) I truly believe that the staff employed have fantastic customer service and a smile really does go a long way! The food got a little repeatative towards the end of our final week, however I am not very adventurous when it comes to my meals so I am sure those who enjoy different spices and flavours could find something to enjoy. We took ourselves out of the hotel to eat some nights, just for the variety. The Christmas / New Year activities were fun, but you don't need these to enjoy a trip to this hotel and the surrounding areas. There are plenty of trips you can do both through the hotel and with the boys on the beach. The beach boys will try to sell you anything and everything, however if you do not wish to take a trip from them as long as you are firm but polite they will not pester you. We will return for our fifth visit as soon as we can and we can't wait!
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Turtle Bay

Facilities

Sports Facilities

Resort sports facilities include: tennis, football, volleyball, non-motorised water sports. Facilities available at a supplement include: scuba diving, windsurfing, deep sea fishing. Dress code: appropriate swimwear must be worn at all times.

Two Swimming Pools

The resort features an extensive swimming pool complete with a Jacuzzi and a separate kids paddling pool of 0.6 metres. Beach towels are provided at the pool area.

Turtle Bay

Room Types

Lamu Room

The Swahili styled Lamu Rooms are suitable for two adults and offer twin beds (or queen size on request) with some rooms also overlooking the ocean or garden.

  • Air Conditioning
  • Balcony or Terrace
  • Hairdryer
  • Safe
  • Separate Shower
  • Tea & Coffee Facilities
  • Towels included

Super Club Room

These rooms have been extensively renovated and redecorated, all have a separate bath and shower, balcony, split unit air-conditioning, coffee and tea facilities, room safe (free of charge), hair dryer and a complete mosquito proof sleeping area. These rooms are also equipped with a double and single bed.

Some of these rooms have interconnecting doors and 3 have been specifically designed for physically handicapped clients with showers only.

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Hairdryer
  • Safe
  • Separate Shower
  • Tea & Coffee Facilities
  • Towels included

Ocean Front Room

These extensively refurbished beach front rooms will comfortably fit 3 adults or 2 adults and 2 children.

  • Air Conditioning
  • Balcony or Terrace
  • Bath
  • Hairdryer
  • Safe
  • Sea View
  • Separate Shower
  • Tea & Coffee Facilities
  • Towels included
Turtle Bay

Food & Drink

Main Restaurant

Overlooking the Watamu Beach and with an excellent reputation for catering for all tastes, the main restaurant at Turtle Bay offers a variety of treats for breakfast, lunch and dinner. Opening times: 07:30 – 10:00 full breakfast 10:00 – 11:00 continental breakfast 12:00 – 14:00 buffet lunch 18:30 – 19:00 children’s dinner 19:00 – 21:00 buffet dinner Dress code: smart tailored shorts, trousers, slacks, short-sleeve shirts, polo shirts, skirts, dresses, shoes or sandals must be worn for dinner. T-shirts, vests, cut-off shorts, swim wear etc will not be accepted.

Blue Turtle Restaurant

For an extra fee you can dine at the beautifully located Blue Turtle Restaurant. With a la carte menus you should definitely try it out atleast once during your stay, especially on a moonlit night for a true romantic experience. Restrictions: reservation required. Children under 18yrs must be accommodated by an adult. Dress code: smart tailored shorts, trousers, slacks, short-sleeve shirts, polo shirts, skirts, dresses, shoes or sandals must be worn for dinner. T-shirts, vests, cut-off shorts, swim wear etc will not be accepted.

Snack Bar

Located at the poolside for in between mealtime snacks. Opening times: 10:00 – 12:00 cookies station 12:00 – 18:00 snacks 16:00 - 18:00 cookies station 23:00- 00:00 midnight snacks

Pizza Restaurant

The Pizza Restaurant overlooks the fishponds. Enjoy delicious pizza’s, pasta, salad bar and soups here. 12:00 – 14:00 lunch service 18:00 – 21:00 dinner service

Board Basis Options

All Inclusive

Food: Buffet breakfast, lunch and dinner are served at the main restaurant by the pool. Lunch and dinner can also be taken at the pizzeria. The à la carte restaurant on the beach is available at a supplement. Snacks are available from the pool snack bar and pancakes are served in the afternoon.
Drinks: Local beer, spirits, soft drinks, house wine and cocktails served by the glass.
Activities: Land based sports activities including tennis, beach soccer, table tennis and volleyball. Non-motorised watersports including pedalo's, boogie boards and paddle skis. Evening entertainment including traditional dancers, quiz nights and acrobats.

Turtle Bay

Family Friendly Facilities

Beach

Kid's Club

A supervised kid's club is open daily from 10am-1pm and 3pm-9pm, all children between 4-12 years can join in and have fun with action packed games, swimming competitions, arts and crafts, field trips, cooking lessons, videos and much more.

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