Sandals Royal Plantation Jamaica, Ocho Rios

Mar 27, 2020

Our sixth visit

New Bern, NC

We returned from SRP on March 20 and as usual had a lovely and relaxing time. The resort is intimate and quiet, just what we enjoy most about it. The service is outstanding and the staff really do go out of their way to make you feel at home especially our Butlers Robert and Kedisha, beach butlers Adrian, Romane and Danielo and Shanice at the Wobley Peacock, all who continue to provide outstanding service. It’s alway nice to see the same staff members each time we visit, whether it’s housekeeping, bartenders, general manager, wait staff, Tavia at the Loyalty desk or Jason, the Entertainment coordinator. That in itself says something about this resort. When you go, be sure to visit the Spa; Jennie gives a great pedicure! And try the Dirty Banana while relaxing on the beach!

Mar 22, 2020

ABSOLUTELY AMAZING

Milwaukee, Wisconsin

We were originally booked 3/12 - 3/17 2020. We extended to stay until 3/21/2020. We LOVE this resort. Small and simple. 78 rooms. All the resort is Butler Service. We were in room 104 then moved to 101. 101 is on a corner w/a balcony. Because of the COVID 19 the resort emptied pretty quickly hence why we asked to move to a larger room. There were about 20 other couples on the resort during this time. Arnold the GM was outstanding with us and all of the guest. They did our laundry at no charge because we extended our stay. They had hand sanitizer every where to include in the rooms and staff walking around before you ate and after. We witnessed the staff wiping down the menus after each holding. Adrian one of the beach butlers was hands down awesome with his singing and remembering of our drinks. Really the ALL were! Our Butlers Marvin and Oren were the best! Very accommodating to any thing we asked. Marlisa, Chris Ann, Julian all outstanding people. I know we are forgetting some team members. The Spa we went to 3 times and everyone was wonderful there as well. We shopped in the shop and the woman in there was sweet and kind, just amazing! The interaction we saw and were a part of with other guests were great! We attended the member dinner on Tuesday evening and that was beautiful! So many loyal guest. Georgia booked us three of our stays! She is a GEM! See you all sooner than later we hope! ONE LOVE! ONE LOVE!

Mar 19, 2020

Love SRP - we go every year!!

We’ve been to several Sandals resorts and other resorts as well, but SRP is the resort we keep coming back to! It is such a relaxing, comfortable vibe. We love the smaller size as everything is more intimate and you truly feel valued. The staff are INCREDIBLE!! I cannot say this enough, we have never met a single person there that we have not liked and who hasn’t made us feel welcome and at home. You can ask anyone for anything. In particular, we love our butlers, Oren and Marvin, and request them every single visit. Even though I’m sure they work with hundreds to thousands of guests, they somehow still remember us and our preferences! They are always willing to go above and beyond, and it’s just amazing to see people who seem genuinely happy with their jobs. Jason does an amazing job running the entertainment, we love seeing him at the Wobbly Peacock every night, and he was even willing to teach us some dance moves this year! My husband works night shift at home, so he is not really a morning person, but at SRP I feel completely comfortable to go to breakfast and to the beach by myself until he joins me. I LOVE Barbara, who gives me a hug in the morning and makes me feel like it’s not weird at all to be eating by myself, and I can always count on Adrian (aka Bigs) to keep me company (and well hydrated!) on the beach! One of the things we love at SRP vs. other resorts is that they have beach butlers – I feel like I never have to worry about not having a drink, let alone having a frozen drink melt, before Bigs or Daniello are bringing me another favorite drink! Hopelyn is also so sweet, and Derrick, the carver, is very talented but does an excellent job of selling his carvings without being intrusive at all - if you don’t want anything, he’ll just say good morning and you don’t feel an ounce of pressure. We love it so much, we can’t wait to come back again this year!!!

Mar 10, 2020

Very relaxing vacation

Long Island, New York

First time here, second time at a Sandals resort. SRP is small, clean, and very well run - every member of the staff, from housekeeping to butlers were very friendly and helpful. Room: "Royal Monarch" 1st floor in the west wing. All rooms at SRP are called suites - this is a bit of a stretch, as this room consists of bedroom/living room combo, separate bath, and French balcony. Very comfortable and very clean Short walk to all onsite dining, pool, and beach.. Resort: Well maintained walkways and garden areas, as well as beach on the west and east sides. Pool and hot tub area with plenty of loungers scattered about in sun and shade. We spent most of our days here, lounging under an umbrella. Dining: Overall very good. Breakfast either buffet of a la carte at the Terrace. Lunch either at Terrace or Royal Grill - we loved Royal Grill for lunch - great food and drink, usually a grilled fish or chicken sandwich and a Red Stripe or 2. Some afternoons a 3 man mento band entertained us. Dinner at upscale Papillon was terrific despite the chewiness of the Chateaubriand main. Less formal dinners Terrace and Royal Grill were fine. Jamaican Night at Terrace on Friday was a treat - buffet style Jamaican cuisine. Service at all venues was topnotch - very friendly and efficient. Example: At lunch at Terrace I dropped a spoon and it clanged noisily on the concrete floor - I picked it up but as soon as I sat up a waitress handed me a clean spoon wrapped in a napkin. Outstanding service at lightning speed! P.S.: 24 hour room service as well. Fellow guests: Many repeat visitors, some returning dozens of time - a very good sign. Not a party crowd - very laid back just like us. If you want to liven things up, take the shuttle and head next door to Sandals Ochi. We didn't bother as we were intent on chilling out. Maybe next time, maybe not. Service: Outstanding. Each room is assigned a 2 person butler team. They can do as much, or as little, as you require. Want some lobster for lunch? How about a cheese tray at 4:15? Feel like an afternoon bubble bath? Just ask your butler. The beach butlers were outstanding as well, filling and refilling your beverage and food choices all day long, always with a smile. As mentioned, dining personnel all very pleasant and helpful as well as all staff, from front desk to housekeeping. Bottom Line: If you're looking for a relaxing time in a beautiful setting being pampered like royalty, Sandals Royal Plantation is a fine choice.

Mar 10, 2020

Staff Extraordinaire

Scotland

Arrive to another super welcome from our Butlers Oren and Marvin who have been with us for 5 years. I'm sure they have been to a Mind Reading Course as they anticipate our every need - who needs a phone? So good to see you again. After unpacking we headed to the Terrace to be met by Jason and Rushaine who coordinate the entertainment so well and Rojjah is still as good as ever. Shanice welcomed us with our French Martinis made by Trevardo. What a beautiful smile and great memory Shanice! Off to bed to recover and Marlyn has the suite to perfection - great sleep and now ready for breakfast where Michael is in great form after his Rum day off. He is ably supported by Hushane, Sherika, Kimmberlee, Barbara,Bebeato, Meloney and Natalie who also look after us at lunch. Best wishes to Stephnie who started her Maternity leave. On the beach it was big hugs all round with the terrific Beach Butlers Romane and new dad Daniello and 'Special of the Day' Adrian. Great job again you guys! So on to Le Papillon where Winston is still as cool as ever and so suits the style of the Restaurant. He was ably assisted by Andrea and we were also surprisingly treated to a piano rendition from Butler Odelle. In the Royal Grill Latoya is so efficient nothing could fluster her. Arnold and his team of Julian, Clayton, Dacia, Tavia, Georgia and Simone work so hard to ensure your vacation is exactly what you want and it was so good to see Marvin again. Well another fantastic vacation has come to an end but as the saying goes in Plantation - you have to leave so that you can return again and that is exactly what we will be doing - see you all again next year for another wonderful adventure.

Sandals Royal Plantation Jamaica

Sandals Only All-Butler, All-Suite Resort

Hayes & Jarvis Rating

Guide Price

TripAdvisor Review

Hotel highlights

Hotel Gallery

Hotel Features

General Information

Main Facilities

Accommodation Type

Board Basis Options

Hotel Location

Location Highlights