Sandals Montego Bay

The Original Sandals Resort!

Located on the longest private beach in Jamaica with all rooms merely steps from the water's edge, this upbeat and lively resort is a Sandals favourite. You'll be spoilt for choice with nine gourmet à la carte restaurants including a traditional English Pub, as well as four bars, each serving premium brand drinks, and a wide variety of entertainment choices. Sandals Montego Bay is the epitome of a true Caribbean getaway - the original Sandals, and still a favourite, its also the only Sandals with a chapel for weddings.

Hayes & Jarvis Rating

Guide Price

 £2,579  per person
Hotel Category
Deluxe
Location Type
Beach
TripAdvisor Review
Tripadvisor rating 6847 Reviews
Clifftop sunset

Hotel highlights

  • Sandals flagship resort
  • Set on the best private white sand beach in Jamaica
  • Choice of 12 gourmet restaurants
  • Unlimited watersports including scuba diving

Hotel Features

General Information

  • Check-in Time:
    01:00
  • Check-out Time:
    21:00
  • 251 rooms
  • Minimum age: 18
  • Floors have lift access: Yes

Main Facilities

  • Diving
  • Outdoor pool
  • Watersports
  • Wifi

Board Basis Options

  • All Inclusive

Hotel Location

Location Highlights

Sandals Montego Bay

  • Beach
  • Approx. 5 minutes from Sangster International Airport.
6847 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 4460
  • Very Good 1398
  • Average 554
  • Poor 260
  • Terrible 175

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 23, 2020

Could have been better

NC

We booked a butler room for our 30 year wedding anniversary. First time at a Sandals so did not know exactly what to expect. This type of resort is atypical of what we usually stay in so there were likes and dislikes. The pick up / meet at the airport was a bit frenzied, and felt shuffled around. So many come and go, it is processing people. We arrive at the room (not the floor we requested when booked), but the room was the same layout. This was probably the highlight of our week stay. Really nice room and the 3 head shower was the best! That will be missed. About the butler service- we had 2 different butler’s that rotated shifts. Some requests were filled, some were not. We had to re- mention items and requests. We requested a bottle of champagne and it was put in our fridge. We were looking forward to having it on our Ann. date and this is when the deal breaker happened. We went to the room to get the champagne and the wine chiller was gone and so was the champagne! We inquired and were told that it was needed elsewhere so it was taken from our room!!! Never in our 40 years of travel has something like this happened! Inexcusable! In NO instance should ANYTHING be removed from a guests room!!! This will memory will stick with us forever. Our butler’s were not responsible for what happened but regardless , a staff member went and got it. So, can we trust Sandals? Not so sure. We eventually got another bottle but it was not ready to drink. Great way to remember such a “special” occasion. Thanks. I hope this has not happened to someone else! Some hotel procedures were not explained to us. It took a while to figure out the beach coolers (again caused an unpleasant incident). The snorkeling is good- we did both the free off shore snorkels and a private snorkel tour. Pricey but we were able to snorkel for 90 min , our discretion. The food is overall good but menu items (mainly vegetarian options) get recycled on the restaurant menus. Same ingredients. Different presentation. This is unfortunate. I must say that the Dino pizzas were a favorite. 2 deal beakers are why it would be very unlikely that we would return to this location. The other is the loud plane traffic noise. It is just too unpleasant. We did enjoy our stay, but some things need to be addressed.
Jan 23, 2020

Be Prepared to Have the Time of your Life!

Washburn, North Dakota

We recently traveled to Sandals Montego Bay and were not disappointed. Once through customs at Sangster airport, we were immediately greeted by Sandals staff that handled our bags and got us set up with our transport to the resort. The drive was short, less than 10 minutes. As soon as we arrived on resort everything was handled for us. We went to check in and were given a glass of champagne while we worked through getting everything finalized. Again, our bags were handled and transported to our room for us without us having to lift a finger. Once we were all checked in we were shown our room (we booked WGBT which was club level beachfront walkout. HIGHLY recommend, it was centrally located and so close to everything on resort) and given a small tour of the resort as we passed by pools, restaurants, and entertainment areas. Our room was perfect. Steps from the beach, a nice outdoor patio area with curtains for privacy, tranquility tub, and beautiful foliage. We were located directly across from Soy, the new sushi restaurant, which was perfect because we ate there 4 times during our stay. Restaurants: we really enjoyed Tokyo Jo's, Soy, Butch's, and Cucina for dinner. Breakfast we normally did room service, Bayside buffet, or Cafe de Paris for coffee and pastries. For lunch Dino's and The Mariner were wonderful. The Jerk Shack was decent, but we preferred the other two. We did Bayside lunch buffet one time but again wasn't our favorite in comparison to the others. Staff: The staff was wonderful!!!! I cannot express this enough! Every one we passed greeted us no matter what time of day or what they were currently doing. We usually hung out on the beach during the morning/afternoons and the entertainment staff was great about getting people involved without being pushy. We took part in the beach games daily and had the most fun during these events. It was also a great way for us to make friends with other couples on the resort and ended up doing a few dinners with other couples, which was nice. I need to give shoutouts to Melisia (beach games), Javada, Demhom, Ceressa, Rohan (Royal Caribbean side), Sapphire, Reggish, and Ramon. They made our stay memorable and so much fun. We truly looked forward to seeing them every day. Entertainment: The beach games and pool party were our favorite activities. On Monday night they did a beach party which was also very entertaining. Javada was the emcee and he was hilarious! He had the whole crowd involved and laughing through the entire event. Also, if you make your way over to visit Royal Caribbean stop in to Cricketers to see if Rohan is working. He was so much fun and kept all of us entertained with his bottle balancing tricks. You won't be disappointed. The resort is gorgeous - everywhere we went we saw countless staff members cleaning, sweeping, trimming, pruning, you name it. It was exceptionally clean. The beach was so beautiful with plenty of space for everyone to lounge. The pools are smaller, but we really didn't spend much time in them aside from pool volleyball and the pool party, so that didn't bother us at all. It was windy while we were there so the water was never clear, but that didn't stop us from wading out and enjoying it. One other thing to note: the resort is close to the airport so the noise from the planes taking off is definitely very noticeable. It never bothered us (the noise typically lasted 3-5 seconds tops), but if that is something that is concerning to you I would recommend keeping that in mind before you book. Also, if you are on Facebook, I highly recommend joining the groups 'Sandals Montego Bay Fans Official' and 'Sandals Montego Bay Fans Unofficial' as the members in there post lots of pictures, things to do, excursions, experiences, and all other things SMB related. It was very helpful before traveling, and has been nice to look through pictures and relive being on site now that we've returned home. In all, I would say book this resort. You will have the best time and be treated like royalty from the second you step foot on property. Thank you, Sandals Resorts, for another fantastic vacation - we will be back!!
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Sandals Montego Bay

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