Moon Palace Jamaica Grande

Moon Palace Jamaica Grande

Hayes & Jarvis Rating
TripAdvisor Review
1615 Reviews
Guide Price £1,899 per person
Based on 20 June 18 departure from London Gatwick flying with Virgin Atlantic, staying for 7 nights all inclusive in a Partial Ocean View Room (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

A fantastic property in Ochos Rios for couples and families

The Moon Palace Jamaica Grande is a luxurious option on the Ocho Rios coast of Jamaica. There is a choice of five restaurants and six bars, offering everything you could ask for, ranging from a steakhouse, to cocktail bars, and gourmet cuisine. The all-inclusive package makes sure that you are fully satisfied during your holiday, and with up to $2,500 of Resort Credit* to play with, you can choose the excursions and activities that suit you. For families, there are spacious suites with separate rooms for the kids, plus a kids' club and teens lounge for keeping the young ones entertained. And for couples, the rooms and facilities prove more than adequate for a romantic escape. 

 *Subject to terms and conditions.

  • Stay 12 nights to receive $2,500
  • Modern well-appointed rooms and suites
  • Located on famous Ocho Rios Bay
  • Dine in style in one of five restaurants

Hotel Features

Hotel Category


Location Type

  • 705 rooms
  • Transfer duration: Approx. 2 hours from Montego Bay and Kingston International Airports

Main Facilities

  • Diving
  • Fitness facilities
  • Free parking
  • Nightclub
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Wifi

Board Basis Options

  • All Inclusive

For Families

  • Family Entertainment
  • Family Rooms
  • Kid's Club
  • Kid's Pool
  • Teen's Club
Location Highlights

Moon Palace Jamaica Grande

  • Beach
  • Approx. 2 hours from Montego Bay and Kingston International Airports
1615 Reviews 16% of travellers recommended this hotel

Traveller ratings

  • Excellent 954
  • Very Good 386
  • Average 153
  • Poor 60
  • Terrible 62

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 20, 2018

Great property, very formal, great service, but lacked that Jamaican vibe

Runnemede, New Jersey

My family and I stayed at this resort from 1/13/18 to 1/19/18. We had a problem when we checked in that was resolved the next day but we were told it would be resolved sooner. After we got over that, our stay was excellent, very clean resort, service and staff were excellent. Veronica was our server in the buffet and she was wonderful as were the other servers. Diandra at the front desk was also excellent. Like other reviews stated, you are catered to the entire time and that feels wonderful, however, I truly felt that the culture was held back. I have been to Jamaica about 8 times and have stayed at different resorts from Ocho Rios to Montego Bay as well as Nigril. Although the service and overall resort experience was exceptional, I personally want to feel the Jamaican vibe and culture. I'm sure this resort is great for most people, but my family and I want a different experience, more casual, more laid back and more "No worries and Yah Mon"
Jan 20, 2018

This is a great, clean resort with super service

Grand Junction, CO

We just returned from 2 weeks at this resort and it was the best vacation we have had in awhile. In reference to prior reviews we read; * our room and the hotel in general were super clean (I have vacation rentals so am really picky) * service was friendly, prompt, never had to ask for anything more than once, if you even had to ask once * the beach was kept clean unless the weather was rainy and windy, which would cause seagrass on the beach. As soon as the weather cleared the staff were raking to clean it up * the food was wonderful - plenty of options even for 2 weeks * this is a great mix of adult and family. We had no kids with us (35 year anniversary) and the end of the resort we were at had very few kids (not that we have a problem with kids). This resort has a WIDE variety of things to do, 5 or 6 pools, etc... although it is rather small (maybe 750 rooms I think). It's small enough that people with kids won't worry about them getting too far away. No lines for the flow-rider, dolphin swim (on site), ocean toys, big water slide, etc.... Going outside the resort gates was a little nerve racking - not like strolling into Cozumel or Playa Del Carmen. We stayed mostly in the resort. Weed is legal and easy to find if you want it but not prevalent or "problematic" at all. Go outside the gates toward town and you can get it easily if you want it. In regard to people complaining of small balconies, there are 3 buildings and I am guessing some different rates. One building has very small balconies - not big enough for furniture but you can open the doors and let the outside in. Another building I think is alot of suites but with lots of balconies. Building 3 (where we stayed) had really large rooms and suites with large comfortable balconies and a full wall of glass doors that open wide. For people complaining about seeing roof tops - wow. Look past them to the ocean. That happens in high rise buildings. Spa was excellent but if you have any minor medical condition, if you think it is not going to be a problem for a massage or whatever, don't put it on the form. The spa manager will tell you that you can't have whatever services in case your "condition" is a problem. We've been getting TONS of spa treatments for 20 years and never been turned down. In fact we have bought a special spa package, so were surprised that this spa manager denied the services and would not budge. We found a work around and got what we wanted but be choosy about what you put on their spa form. We are Palace members (X 20 years) and this is comparablle with other Palace Resorts. We will go back. Great service from soooo many staff: Otis and Tishawna at the front took great care of us, Cheryl, Gary and Brandon at the Steak and Seafood restaurant, several great folks in the spa, just too many to name who really went out of their way to make our stay great.
View all
Moon Palace Jamaica Grande

Special Offers

Resort credit

Receive Up To US$2,500 Resort Credit

Stay 3 nights: $500 resort credit per room per stay
Stay 4 nights: $750 resort credit per room per stay
Stay 5-8 nights: $1500 resort credit per room per stay
Stay 9-11 nights: $2000 resort credit per room per stay
Stay 12+ nights: $2500 resort credit per room per stay

Resort credit can be used towards golf, spa/beauty, romantic dinner and excursions.

Guests have to pay 16% tax directly in resort against any purchases made using the resort credit. There are limitations andrestrictions on purchases made using the resort credit, please call our travel centre for full terms and conditions.

Thursday, December 28, 2017 to Sunday, December 23, 2018
Offer ends in 1 day

Free child accomm only

Kids & Teens Stay Free

Book a minimum of five nights and kids aged 17 and under stay, play and eat free when sharing a room with at least one full paying adult. 

Tuesday, May 1, 2018 to Wednesday, October 31, 2018
Offer ends in 6 days

Early booking discount

Save 14%

Book a minimum of five nights and save 14% on the accommodation.

Tuesday, May 1, 2018 to Wednesday, October 31, 2018
Offer ends in 6 days

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