Sol Beach House Benoa Bali, Tanjung Benoa

Sol Beach House Benoa Bali

Hayes & Jarvis Rating

Average: 4 (1 vote)

TripAdvisor Review

2115 Reviews

Guide Price £1,369 per person

Based on November 19 departure from London Heathrow flying with Malaysian Airlines, staying for 7 nights all inclusive in a Xtra Beach House Silver Room (2 adults sharing) including return transfers.

Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

The ideal getaway for fun and relaxation

Nestled on the white sands of Tanjung Benoa, Sol Beach House Benoa is an excellent all inclusive resort offering an intimate feel and first-class service. Surrounded by landscaped gardens with an idyllic lagoon pool, swim-up bar and extensive range of activities, you are sure to find plenty to do. A host of water sports are available down at the beach, along with table tennis and giant chess. Ideal for both couples and families, there is a also a kids club and children’s playground. The spacious guest rooms all have private balconies with views of the pool or gardens. We recommend upgrading your room, not only do you get more space but you also receive extra all inclusive benefits such as a stocked minibar, free laundry service and late check-out.

Hotel Features

Hotel Category

Deluxe

Recommended For

Adult Orientated

Location Type

Beach

General Information

Check-in Time:
14:00
Check-out Time:
12:00
127 rooms
Floors have lift access

Main Facilities

Diving
Outdoor pool
Watersports
Wifi

Accommodation Type

H&J Recommended

Board Basis Options

All Inclusive

For Families

Family Rooms
Kid's Club
Kid's Pool

General Information

Check-in Time:
14:00
Check-out Time:
12:00
127 rooms
Floors have lift access

Main Facilities

Diving
Outdoor pool
Watersports
Wifi

Accommodation Type

H&J Recommended

Board Basis Options

All Inclusive

For Families

Family Rooms
Kid's Club
Kid's Pool

Location Highlights

Sol Beach House Benoa Bali

Beach
approx. 20 minutes from Bali Airport

2115 Reviews

85% of travellers recommended this hotel

Traveller ratings

Excellent 1115
Very Good 690
Average 211
Poor 60
Terrible 39

What to Expect

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Reviews

Feb 14, 2019

Pretty Nice Hotel

A nice hotel with private beach, room is big and clean, the staff is very friendly, just typical of Balinese people. The food is okay, but not awesome for 5 star hotel, and the buffet dinner is always in house not like the information. The ground is very well maintained.

Feb 14, 2019

Sol Beach

Found Sol Beach Hotel Benoa to be excellent. Room felt freshly renovated and large (junior suite). The room anf all the facilities were clean and well maintained. Staff were amazing and all inclusive package was great value for money.

Jan 29, 2019

SOL XTRA BEACH HOUSE JUNIOR SUITE - GOLD

New Zealand

I'm going to give a good rundown for anyone interested in the Xtra Beach House Junior Suite and wanting to know about the Gold Package. In all, it was a good experience but with some very frustrating issues that soured it a little. Our trip was in January for 3 nights. When looking to book a resort it was difficult - so many to choose from, all kinds of packages and room choices. We settled on SOL Beach Resort as the Trip Advisor comments were pretty good, and the price seemed competitive with others. We paid USD717.00 for 3 nights in the Xtra Junior Suite including Gold Package. This price was by booking online direct with Melia and taking advantage of the Melia points received upon joining their club. THE ROOM: The Xtra Junior Suite was lovely. Although they don't advertise an ocean view for these rooms, if you get something on the second or third floor and request a peek of the ocean, it is available... just through the trees, but you can see the ocean. We had room 8162 (second floor, same level as reception) which looked over the pool and had a peak of the ocean. The room was large, clean, lovely bathroom (plus second toilet room) and nice balcony. We had a resident squirrel who hung out with us on the deck every day :-) They provided a mini bar which was refilled each day, good quality goodies in the bathroom, robes, slippers and a TV which swings around so you can watch it in bed or on the couch. There was plenty of coffee/tea provided, but no milk in the fridge and only 2 x creamers included per day. So, enough creamer for 2 x coffees each day but nothing more. Milk in the fridge would be nice so you can have a hot drink more than once a day or a cup of tea which really needs milk rather than creamer anyway. All in all a very nice room that I would recommend. THE FOOD Here we were not terrible impressed. SOL advertised 3 dining options, below I have shown each for you to understand how this works: Menaga Buffet Restaurant Pool Side: This is a very basic buffet. While we were there it was open only for lunch (not in the evening as advertised). The savoury section changed daily but consisted of approx 6-8 items which included steamed veges, soup, often a noodle dish, and a rice dish, sometimes spring rolls, fish and chicken done in different ways. Pizza and bread rolls. Not a lot there and some days just nothing appealing. You can eat in the buffet restaurant (they have tables/chairs set up in a nice open air seating where you can see the pool and the ocean), or you can put some food on a plate and take it to whereever you are sitting around the pool. One day there was a big sign up saying Seafood Buffet - we were excited about coming to that at dinner that night. We turned up there for dinner and the restaurant was in darkness. The Seafood Buffet sign no longer there and the restaurant closed. Very disappointing. The Kitchen: Open 24/7. A very nice buffet breakfast - plenty to choose from, eggs to your liking (although we ordered poached and it took about 20 minutes for them to show up and they were over done), hot dishes, lots of sweet choices. We enjoyed breakfast. Lunch and dinner (and everything in between) was all the same menu. There is no separate lunch or dinner menu. And room service (free on the gold package) is also the same menu. After 2 days I was tired of the menu, so I hate to imagine how you would feel after 7 days. I love food, but the menu as it was was very limited and not a lot of choices that I wanted to try. Basic desserts and nothing stand out exciting to order. And if you order prawns you get only 3-4 on the plate so be warned. And the pizza is terrible - I ordered the cheese pizza (4 types of cheese) which sounded nice and cheesy. It came out with the standard tomato base, cut into 4 pieces, with one type of cheese on each piece! How strange - not a cheesy pizza after all, but one slice with blue cheese, one slice with what seemed like sliced chedder not even melted etc etc. You get the picture. Not a good pizza. Seating inside was not great - the acoustics are such that when there are children or loud people inside it echos… inside is a bit like a cafeteria rather than a restaurant - not very romantic for sure, and the sound of the heavy chairs scrapping on the tiles is loud! Outside is much nicer and I would recommend outside if you can handle the temperature as it doesn't get much breeze so is very warm. Amarta Restaurant (Italian): Was closed the entire time we were there. This was very disappointing as I had read about it being closed on Trip Advisor about 3 weeks before we went and I specifically emailed the resort to check if it would be open and they told me it would be open when we were there. But this was not the case - it was closed and had no sign of opening any time soon. If I hadn't of found out on Trip Advisor that it was closed I would never of known until dinner the first night when I went looking for it - which to me is false advertising and disappointing. I complained on arrival about the Amarta being closed, and they gave us 2 x 30 minute Spa Vouchers which were appreciated, but still left us with a bad taste as we had paid for a Gold Package and in all there was only 1 restaurant open for dinner the whole time we were there. Yes, the Italian restaurant menu was available to order from in The Kitchen, but regardless we were still stuck in the same place for our whole stay. They did offer for us to book a beachside table for 2 as an alternative venue - but not for free. It was going to cost approximately NZD80.00 which really when you've already paid for a Gold Package with all food included is crazy to spend an extra $80.00 for a romantic table setting on the beach. So no point in that. In my opinion they should of given us a table setting on the beach for free being that we were Gold members and had only The Kitchen to eat at. In all, the food wasn't anything special and we were stuck eating every night in the same place... THE ENTERTAINMENT: Most nights we were there they had some form of entertainment. The first night I think was a cultural show which we would of liked to see, but although the sign said there was a show, there was no advertised time and we sat through dinner waiting and nothing happened (and no one told us where it was to be held) and by the end of dinner with no sign of any show we went back to our room. By the time we were settled for the night we could hear drums etc so I assume the show was on. There was little information to know where in the resort to go or what time - it should be more clearly shown on the blackboard. The other 2 nights there was a band and singers - very nice to go to after dinner. Gold Package: Is it worth the extra you pay? Possibly if you get a really good deal, but for the extras I'm not sure if I would pay for Gold again. Let's go through the extras and I will explain to you how it works... Exclusve welcome drink and flowers - very nice, the drink was non alcoholic. Bottle of wine on arrival - was not in our room. We had to chase them up for it and when it arrived it was a small wine bottle (not your normal size) of a weird tasting red wine. Must admit, I had expected to walk into our room and have a nice bottle of bubbles on ice with glasses waiting for us. The small half bottle of red was disappointing, especially being that we had to chase them for it. Balinese gift on check in - we had a small plate of fruit and sweets on our table in the room when we arrived - so assume that is the Balinese gift? Never got anything else so that must be it. Our friendly squirrel enjoyed the small banana :-) Buffet Breakfast - same as silver package so nothing special here but very nice. Lunch and dinner - as advised above. Gold package has more choices (especially on the Italian menu) but not a lot more than the basic silver package. Maybe all up 6-8 more dinner options and a few lunch options. Was nice to have more choices as the menus were pretty limiting anyway. I enjoyed the lamb on the Italian menu and had it for 2 nights out of the 3 we were there (shows how exciting the menus were!).. Beverages - pretty good, but no Baileys or anything like that so the cocktails that were inclusive on the gold package were still very limited to the local alcohol that is included. I enjoy my picacoladas and creamy style of cocktails, and there weren't anything like this on the menu. The upgraded local wine for the gold package was okay - sparkling white was quite nice and the upgraded white/red on the gold package was drinkable. But nothing flash - I couldn't do it for an entire week for sure! Minibar and room service - awesome to have included. Mini bar had soft drinks, fruit juice, beer (no wine), chocolate, biscuits, chips, nuts replaced daily. It was fun to be able to order room service, but the menu (same as lunch and dinner at the Kitchen) was pretty boring. No breakfast items on offer for room service, and no drinks (alcoholic or non alcoholic). Daily Snacks at the Poolside - just the buffet restaurant open for lunch. Juice Corner on the beach - awesome!!! Juices, healthy drinks, gelato (lots of flavours), waffles ... all included on the Gold Package and very enjoyable. Daily Laundry - fantastic. A total of 8 items each day for 2 people on Gold. Really good service and nice to arrive home without a pile of laundry. Priority Beach Bed Reservation. Would of been good if the pool people understood how this worked. The first time we tried this was disappointing. We went to the pool attendants (no one tells you who to book anything with by the way) and asked if they do the reservation. Yes, they could arrange it so great - we showed them which beach chairs we would like for the next morning and they told us to return to them the next day when ready and they would take us to our seats. We arrived at around 10.30am and they pointed out to the beach and told us our seats were reserved with our towels on them. Well, we wandered out to the beach and no beach chairs for us. In fact, other people were already settled on the ones we had requested (non Gold members) and all the other good ones were taken (non Gold members). We walked all the way back tot he pool attendants and they were well aware that they had not booked us chairs. We missed out this day as we were hardly going to kick others off the chairs with umbrellas so we could sit out there, so we stayed poolside. We tried again for the next day and were successfull - our chairs were booked and ready for us with towels. What a hassle - little English spoken and disappointing that we only got to enjoy this added service once during our stay. A great service when it works for sure, but what a mission trying to arrange it! Entrance to Games Room - we didn't use this. It had a pool table and another few things - TV, fuse ball I think?. Maybe if you were travelling with kids they would use it. Evening Entertainment - was available for all anyway, so not specially for the Gold Package. Late Check Out - really great. We left at 2pm and got to keep our room and our Gold band for lunch and drinks until we left. They even serviced our room at breakfast!!! This was a wonderful part of our Gold Package. Activities - we didn't take part in any activities so I can't comment. The gym looked good and there was no Karaoke when we were there that we saw. Beachfront cycling and water sports - bikes were there and looked in good condition, but it was waaaay too hot to even contemplate going for a ride. But it would be nice around the boardwalk if you enjoy riding a bike. We didn't use any paddleboards etc as the small beach area (marked off for jet skis and boats that are wizzing around at all times) was quite rough with a swell etc - no good to try and use any paddle board. The beach to the left of the resort is calmer but only suitable at higher tide and belongs to another resort. We used this one mostly. Low tide the water is only up to your knees but nice and sandy and pleasant to sit in. High tide you can swim. We arrived at SOL at around midday and check in is not until 2pm. They immediately gave us our gold wristbands and invited us to go to lunch and hang out at the bar until our room was ready. Fantastic - no waiting until 2pm to be able to get a drink or food - our all inclusive started immediately. And on our last day we chose the late checkout until 2pm and kept our gold wristbands right through until we left. Even as we were checking out the lady at reception asked if we wanted to go grab another drink before she cut our gold bands off :-) Very nice and awesome to have the gold last that extra amount of time. There is a market right next door to the resort (walking out of the resort turn left and walk about 50 metres). Plenty of knock off tee shirts, hats, dresses etc - and super cheap. Most branded/fake tee shirts RPH50,000 (NZD6.50). Just make sure you bargain lots. Across the road is a massage/spa - very nice, couples massage for 90 minutes was RPH240.00 (NZD31.00) for both of us :-) The spa at the resort is very nice - pretty entrance and the rooms all set out really nicely and unique. We had our 30 minutes free massage (the ladies actually extended it to 40 minutes which we were happy with) and it was very nice. Unfortunately for me the lady I had was perhaps a beginner and although I asked several times to be lighter, she was pretty rough. And her nails were long and dug into my neck every now and then. So not a relaxing experience for me, my partners massage was good. The pricing is very expensive at the SOL spa as compared to other places we had been. e.g. Candidasa resort spa 1 hr massage IDR150, Candidisa street spa 1 hr massage IDR100, Nusa Dua SOL resort spa 1 hr massage IDR200-250, Nusa Dua street spa 1 hr massage IDR95 (directly across the road). Of course, you do want to pay a little more for ambiance, but the 5 star resort we stayed in at Candidisa before hand was lovely and a lot cheaper. Also, the SOL spa didn't have any daily specials while we were there which would of been nice and probably convinved us to use it more. All in all, it's a nice resort, lots of resident lizards (big ones!) and squirrels. A big fish pond, very cool birds wondering around and 2 x tortoises. Now, I had read on TA about the tortoises and I really wanted to see them, but when we got there we asked a few staff about where to find them and none of the staff knew anything about them. They said there were none. Anyway, on our last day we found their enclosure - which is the inside area of the big pond. So we had a look and were pretty sure there were 2 of them inside the hut, but no feeding times etc provided so we didn't get to see them outside of the hut unfortunately. The swimming pool is very nice - large enough for everyone to have a spot, and deep in places which is nice for swimming. The pool bar has lots of seats around it and becomes quite a social place in the afternoon. Very enjoyable area of the resort and there were plenty of lounge chairs while we were there during offpeak season. The resort itself is also very nice - large open areas, lots of seating places as well. Very clean and well maintained. Nice beach area. One of the things we found to be a problem at this resort was the lack of English with key staff around the resort, at reception etc. People who you turn to for advice really had no idea what you were asking a lot of the time. At a resort where most guests speak English it seems more English speaking staff would be helpful. Our air conditioning wasn't working (would only go to 25 degrees and no lower) and I called reception to ask if someone could look at it. The first lady who answered didn't know what air conditioning was so tried to transfer me, and cut me off. I waited 10 minutes in case they called back and noone did. Second time I called a different lady understood and told me she would get someone to come and fix it - and noone ever showed up. We managed without and just melted each night. On our second day at 5.40pm (we were getting ready for dinner) we had a call from a man at reception. I believe the idea of his call was a follow up to make sure we were happy and had no problems and that everything was good. A great phone call to get if the man was actually understanding what he was asking. It appeared he was reading the entire one way conversation from a sheet of paper. Whenever I tried to answer any of his questions (i.e. is everything alright in your room etc), he just ignored me and kept reading his sheet of paper. It was a total waste of time phone call, he spoke for a few minutes obviously reading from something, and having no understanding of what he was saying, when I tried to answer him he just talked over me and kept going, and then at the end when I tried to say something he just said thank you very much and hung up!! It was bazaar.. Why put someone on the phone to check up on how your stay is going if he can't speak or understand English! On that note though, the staff are all lovely and friendly always with a smile - but the customer service isn't so great in areas such as language/understanding. I hope this review is helpful for anyone planning on staying here. I have given the good and the not so good which I hope helps. If you get a good deal then I think it's worth giving this place a go.. as for Gold package, maybe silver is enough, but for the laundry and late checkout and a few extra things on the menu I think Gold is a good option to consider depending on the price. But before booking, check what restaurants are open for dinner and make your decision based on the information they give you but knowing that when you arrive it may not be correct.

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Sol Beach House Benoa Bali

Facilities

Swimming Pool

The swimming pool is set within tropical grounds and has a swim-up bar.

Spa

The hotel's spa has six indoor treatment rooms, two sauna rooms and a massage hut, offering a sublime combination of therapies including reflexology, hot stone massage and beauty treatments.

Fitness Centre

The modern fitness centre has a full range of equipment including treadmills and cross trainers.

Rama Lounge and Business Centre

Scheduled Activities

A variety of scheduled activities are on offer at the hotel, including cycling, water aerobics and cooking demonstrations.

Shopping Arcade

The hotel has a gift shop, antique shop and jewellery store in the reception area.

Watersports

The hotel offers a variety of watersports and beach activities.

Table tennis and giant chess

Sol Beach House Benoa Bali

Room Types

Xtra Beach House Room Silver

Double / Twin: max 3 adults or 2 adults and 1 child

Xtra Beach House Room Silver have a balcony with garden or pool view and include the Silver All Inclusive Package.

Size: 50sqm

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Hairdryer
In Room WiFi
Ironing Facilities
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included

Xtra Beach House Junior Suite Gold

Double / Twin: max 3 adults or 2 adults and 1 child

Xtra Beach House Junior Suite Gold have a king bed, a large living area, spacious private balcony and include the Gold All Inclusive Package.

Size: 70sqm

Show room facilities

Air Conditioning
Flatscreen TV
In Room WiFi
Minibar
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included

Sol Beach House Benoa Bali

Food & Drink

Menega Seaside Restaurant

Located between the garden and beach, Menega provides a relaxing setting with daily lunch and themed dinner buffets.

El Patio Restaurant

This all day dining restaurant is open 24 hours and serves American buffet breakfast and an international à la carte lunch and dinner menu.

Amarta Restaurant

Bringing the best of Italy to Bali, Amarta Restaurant features a wonderful à la carte selection of antipasto, pasta, pizza and risotto. Closed on Mondays

Ayodya Lobby Bar

The Ayodya Lounge is located in front of the hotel reception and is equipped with WiFi connection.

Nelayan Pool Bar

This swim-up bar provides a variet of refreshments There is also a dry seating area on the other side of the pool for guests who prefer to stay out of the water.

Board Basis Options

All Inclusive

All Inclusive Blue

Food: Buffet breakfast, buffet lunch and dinner or selection of a lá carte in the restaurants. Daily snacks at the poolside from 4pm to 6pm.

Drinks: Selection of beverages including soft drinks, local mineral water, juices, local beers, local selection of wines and local liquor such as Gin, Vodka, Whiskey and Rum.

All Inclusive Blue is not available for stays after 31st March 2018.

All Inclusive

All Inclusive Silver

Food: Buffet breakfast, buffet lunch and dinner or selection of a lá carte in the restaurants. Daily snacks at the poolside from 4pm to 6pm.

Drinks: Selection of beverages including soft drinks, local mineral water, juices, local beers, local selection of wines and local liquor such as; Gin, Vodka, Whiskey and Rum. Daily one time refill of mini bar. Juice corner at the beach 11am to 6pm.

Activities: Games Room, evening in-house entertainment such as Cabaret Show and Balinese Cultural Show, access to the Gym, seaside cycling and non-motorised water sports until6pm.Free access to join in-house activities including; cooking demonstration, aqua gym, yoga class and karaoke Other: 20% discount on all imported drinks. Daily laundry service (Up to 4pieces per person excluding dry cleaning).50% discount on one time 60 minute Balinese massage per adult at the in-house Spa (minimum 5night stay)

All Inclusive

All Inclusive Gold

Gold Package Additional Benefits: A bottle of wine, cookies and a Balinese gift in the room. Room service, wider food selection from the à la carte menus, reserved beach chairs upon request (one day in advance reservation), 30% discount on all imported drinks, late check-out based on room only until 18:00 (subject to availability)and one romantic dinner for two people (minimum stay 7nights until 31st March 2018 and minimum stay 8 nights thereafter).

Sol Beach House Benoa Bali

Family Friendly Facilities

Kids' & Co Kids' Club

Kids' & Co offer a range of activities catered specifically to keep children entertained and engaged. There is also a children's pool

Sol Beach House Benoa Bali

Special Offers

TripAdvisor Reviews

2115 Reviews

85% of travellers recommended this hotel

Traveller ratings

Excellent 1115
Very Good 690
Average 211
Poor 60
Terrible 39

What to Expect

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Reviews

Feb 14, 2019

Pretty Nice Hotel

Feb 14, 2019

Sol Beach

Jan 29, 2019

SOL XTRA BEACH HOUSE JUNIOR SUITE - GOLD

New Zealand

View all

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Hotel

Sol Beach House Benoa Bali

Sol Beach House Benoa Bali

Hayes & Jarvis Rating

TripAdvisor Review

The ideal getaway for fun and relaxation

Beach

Menega Restaurant

Outdoor Massage Hut

Romantic Dinner

Garden

Swimming Pool

Juice Corner

Lobby

Spa Lounge

Beach

Fitness Centre

Menega Restaurant

Yoga

Hotel Features

Hotel Category

Recommended For

Location Type

General Information

Main Facilities

Accommodation Type

Board Basis Options

For Families

General Information

Main Facilities

Main Facilities

Accommodation Type

Accommodation Type

Board Basis Options

Board Basis Options

For Families

For Families

Location Highlights

Sol Beach House Benoa Bali

Traveller ratings

What to Expect

Reviews

Pretty Nice Hotel

Sol Beach

SOL XTRA BEACH HOUSE JUNIOR SUITE - GOLD

Made for pleasure and beach lovers.

Great time for vacation

Sol Beach House Benoa Bali

Facilities

Swimming Pool

Spa

Fitness Centre

Rama Lounge and Business Centre

Scheduled Activities

Shopping Arcade

Watersports

Table tennis and giant chess

Sol Beach House Benoa Bali

Room Types

Xtra Beach House Room Silver

Xtra Beach House Junior Suite Gold

Sol Beach House Benoa Bali

Food & Drink

Menega Seaside Restaurant

El Patio Restaurant

Amarta Restaurant

Ayodya Lobby Bar

Nelayan Pool Bar

Board Basis Options

Sol Beach House Benoa Bali

Family Friendly Facilities

Kids' & Co Kids' Club

Sol Beach House Benoa Bali

Special Offers

TripAdvisor Reviews

Traveller ratings

What to Expect

Reviews

Pretty Nice Hotel

Sol Beach