Excellence El Carmen, Dominican Republic

Excellence El Carmen

Hayes & Jarvis Rating

Average: 5 (1 vote)

TripAdvisor Review

3714 Reviews

Guide Price £1,669 per person

Based on 09 April 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Junior Suite Pool View Room (2 adults sharing) including return private transfers.

Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

A contemporary and luxury adults-only resort

When you arrive at the Excellence el Carmen you step into an all adult world of luxury. With its contemporary Caribbean style and beautiful sandy beachfront location nestled in the palm grove you are in a secluded paradise. Every detail of your holiday has been thought of and catered for, from the best cuisine, to the most luxurious spa. Stay in a lavish Excellence Club suite and enjoy a multitude of additional benefits, including early check-in and late check-out, in-room fresh flowers and sparkling wine welcome, Bvlgari® bathroom amenities, complimentary daily newspaper, fresh fruits and petit fours, a Nepresso® machine and one spa treatment per person.

Hotel Features

Hotel Category

Indulgent

Recommended For

Adults Only

Location Type

Beach

General Information

Check-in Time:
15:00
Check-out Time:
12:00
500 rooms
The resort only permits guests aged 18 years and above

Main Facilities

Diving
Fitness facilities
Indoor pool
Nightclub
Outdoor pool
Spa facilities
Watersports
Wifi

Accommodation Type

Barefoot style
H&J Recommended
Luxury Collection

Board Basis Options

All Inclusive

General Information

Check-in Time:
15:00
Check-out Time:
12:00
500 rooms
The resort only permits guests aged 18 years and above

Main Facilities

Diving
Fitness facilities
Indoor pool
Nightclub
Outdoor pool
Spa facilities
Watersports
Wifi

Accommodation Type

Barefoot style
H&J Recommended
Luxury Collection

Board Basis Options

All Inclusive

Location Highlights

Excellence El Carmen

Beach
Approx. 25 minutes from Punta Cana International Airport
In the quiet beachfront resort of Uvero Alto
Next door to sister hotel Excellence Punta Cana
Along the same stunning coastline as other resorts such as Bavaro
Just a short taxi ride away from downtown Punta Cana

3714 Reviews

% of travellers recommended this hotel

Traveller ratings

Excellent 2383
Very Good 828
Average 304
Poor 108
Terrible 91

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Mar 20, 2019

Edwin❤️

We just arrived about an hour ago. It is our second visit to Excellence El Carmen. My husband surprised me with an unexpected trip for my 40th (eeek!) Birthday which is tomorrow. Edwin greeted us with open arms like we were long lost family! What a welcome. We have a small hiccup with our room, and he was very efficient and really went above and beyond to try correct it before the end of his shift. Customer service and satisfaction is a priority here and this is the first resort we have repeated. I am so happy to be back and looking forward to the rest of the week!!

Mar 20, 2019

SWIM UP POOLS ARE FREEZING!

The reviews say they will turn the heat up in the swim up on request - that is not the fact! We tried numerous times the week we were there and not one person said or did anything about it. The swim up pool was on average 60 degrees!

Mar 20, 2019

Good time, beautiful beach. Room for improvement.

Croydon, United Kingdom

TLDR: Beach & sea excellent. Room excellent. Service ok, but too too fast in restaurants. Food mixed. Flavor Market easily the best food. Don't try Basmati if you know what a curry should taste like. ---- The hotel itself is very new, and appears nicer than nearby hotels as far as looks are concerned. The hotel had a maximum of 3 storeys of rooms and we were lucky enough to get a premium room, although there are better rooms apparently. We like to eat "late" (e.g. 9pm) and we found the restaurants were mostly very very quiet then, and thus lacked atmosphere. After 9pm you are likely to be alone. The guests generally wanted to see the "shows" and ate earlier. The quality of the shows was generally average and not worth rushing to. In general, when the entertainment finished the guests would leave en-mass to either the next thing or to their rooms. Sad really. Word of warning, the area is in heavy development and from the public road looks rather barren, however this place is well set on the beach and from the building around outside. We never noticed anything because the hotel is secluded enough. We stayed in an excellence club honeymoon swim-up suite (room 5055). The room itself was amazing, very spacious and excellent amenities. The minibar was very well stocked with our choice of drinks and nibbles. The housekeeping was good, but we never got any towel animals, only the occasional flower decorations on the bed. The beach (for excellence club segregated areas) is amazing. The staff remember your names and your favourite drinks. Plenty of sunbeds and cabana beds are available. It is a public beach, therefore you get the "vendors" who we call "man with table on head", "monkey man", "smokey smokey man" and "giraffe man". They don't bother you if you say no, so don't worry. Overall, the food is ok, varies depending on which restaurant. Our major issue was with the speed of service. It was TOO FAST for us. We do not expect to eat a 3 course dinner in 30 minutes. There were occasions where the second course would arrive when one of us was still eating the first course. Not good. We would encourage you to insist on your speed preference when dining. Staff were friendly and lovely, and although there were some occasions where the orders didn't quite match our requests, it's nothing major. Standard of English is lower than in Mexico so try and be very simplistic in the language you use, maybe point at the menu or, oddly enough, learn some Spanish. The "sparkling wine" / "champagne" which was free was a 5% fruit cooler which was exceptionally sweet. Don't drink this. Seriously no. Our restaurant reviews are below. Lobster House: Very good. Good selection of lobster dishes for dinner. Lobster was delicious. They do lunch here too, and that was lovely as well. Chez Isabel: French restaurant, very well laid out and elegant. Food was very nice again. Flavor Market: Easily the best restaurant in the resort. All flavours very authentic and amazing shrimp and octopus dishes. Remember to order lots of tapas dishes and don't worry with the order they arrive, that's what happens. Oregano: Better for lunch (lovely but very large pizzas, which you can customise if you want), but not so good for dinner. Basmati: Very poor. From the UK we are used to real curries. This was not what we were expecting. Very very bland. My wife hates anything very hot but was able to eat the hottest dish on the menu. Very uncomfortable seating, with chairs you'd expect at a 5 year old's school. Would not recommend this one. Magna: Club members only. Open for breakfast (if you like a leisurely time) and dinner (lovely surf & turf). My wife loved the cauliflower soup. The Grill: Steakhouse. You get steaks. In our opinion too fast and a little over seasoned for our tastes. Meat quality was excellent and cooked to order. Agave: Not quite the Mexican you'd get in Mexico, but ok all the same. We loved our visit and our waiter was very attentive. Spice: Is a "fusion asian" style place. Very good choice of sushi, but do not go for the dumplings if you know what they are supposed to be like. The main courses were good, especially the sweet and sour pork. Kitchen Table (Buffet): Generally excellent, with loads of good choices, especially with me obsessed with having an omelette each morning for breakfast. Very large selection of stuff, including sushi. Las Olas: Buffet on the beach. Was generally ok if you like burgers, pizzas and whatnots. Don't expect top quality there. Coffee place: Good quality coffee anytime of the day. Shark Truck: Only had chips (fries) but freshly cooked and good. Sport's Bar: Generally dead in here as far as atmosphere was concerned. Piano Bar: Generally dead in here as far as atmosphere was concerned. Martini (Lobby) Bar: Busy near show times. Overall, a good holiday but should have been better.

View all

Excellence El Carmen

Facilities

Miile Spa

A sanctuary to relieve the stresses and indulge and spoil your body in one of the wide range of treatments available. Receive complimentary access to the spa pools and fitness facilities, additional costs apply for treatments and spa services.

23 Swimming Pools

With 23 pools located around the property, some exclusively for Excellence Club guests you'll be sure to find the perfect spot for those lazy poolside days.

Excellence El Carmen

Room Types

Junior Suite Pool View

Your spacious suite will have either a king or two double beds and includes a luxurious bathroom, with a rain shower big enough for two, double vanities and VIP toiletries. In the living space there is a fully stocked minibar, with premium spirits and bottles of wine, which can be enjoyed in your own oversized Jacuzzi for two.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
TV
Whirlpool in room

Suite Pool View

These suites offer the same amenities as the Junior Suite Pool View but offer an upgraded level of privacy. Featuring a separate bedroom, double sized balconies and a king-size bed.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
TV
Whirlpool in room

Junior Swim-Up Suite Pool View

With all the luxuries of the Suite Pool View, your suite comes with direct access to a private pool, linked to the main pool. Your furnished terrace comes with a loung bed, two sun beds, a hammock hanging over the pool and a swan-nick spa jet.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Junior Suite Ocean View

Offering the same amenities as the Junior Suite Pool View but offering great views of the ocean and a king-size bed.

Show room facilities

Air Conditioning
Hairdryer
Ironing Facilities
Minibar
Safe
Sea View
Separate Shower
Telephone
TV

Junior Suite with Private Pool

Spacious suites located on the ground floor featuring a fully furnished terrace with a lounge bed, two sun beds and a private 300sqft. pool.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Two Storey Rooftop Terrace Suite Plunge Pool

These romantic two-storey rooftop terrace suites offer all the amenities of the as the Junior Suite Pool View and split over two floors with a private rooftop terrace, a plunge pool and comfortable lounge furniture.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Honeymoon Suite

These rooms are ideal for honeymooners looking for that romantic retreat. Features the same amenities as the Junior Suite Pool View, these specious 1100sqft one bedroom suites offer a separate bedroom and living area, an oversized jacuzzi for two plus an expansive private terrace with comfortable lounge furniture.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Suite with Private Pool and Garden

Located on the ground floor this one bedroom suite offers a separate living area and a large outdoor space in addition to the features in the Junior Suites. In the garden you will have your own 400 sq ft pool, sun beds and furnished terrace.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Junior Suite Ocean View

The Excellence Club offers the ultimate inexclusivity and privacy. Along with an upgraded mini bar, your suite comes with Bvlgari toiletries and exclusive use of the Excellence Club facilities. In addition to all these luxuries you suite has breathtakingviews out to the Caribbean seas from you private terrace balcony orterrace.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Safe
Satellite/Cable TV
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Junior Swim-up Suite

Join the Excellence Club and stay in the Swim-up Suite for direct access to your own pool, linked to the main pool.Throughout your stay you will have adaily newspaper, fruit and petit fours delivered to your suite as well as the exclusive facilities associated with the Excellence Club.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Junior Suite with Private Pool

Located on the ground floor with fully furnished terrace and a lounge bed, two sun bedsand a 300sqft. private pool with a full range of Excellence Club benefits including private check in and check out, club lounge access and upgraded mini bar and Bvlgari® bathroom amenities

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View

Your romantic two-storey suite offers views out to the crystal waters of the Caribbean sea, a private rooftop terrace with a plunge pool and comfortable lounge furniture, plus the exclusive benefits from the Excellence Club.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Honeymoon Swim-up Suite

Your romantic honeymoon suite features a separate living area, plus an expansive private terrace with direct access to a semi private pool, linked to the main pool. In addition you will enjoy in room check-in and out, Butler Service for your luggage and Jacuzzi® decoration.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View

The Honeymoon version of the Two-Storey Suite, includes all the benefits of the Excellence Club as well as in room check-in and out, Butler service for luggage and Jacuzzi® decoration.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Internet
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Beachfront Honeymoon Swim-up Suite

This generously sized suite is located right on the beach with impressive ocean-front views.They feature a separate living room and an oversized Jacuzzi® for two and an expansive rooftop terrace with plunge pool and lounge furniture, not to mention the additional benefits of the Excellence Club.

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Hairdryer
Internet
Ironing Facilities
Minibar
Private Pool
Safe
Sea View
Separate Shower
Telephone
Towels included
TV
Whirlpool in room

Excellence Club Beachfront Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool

Your large two-storey suite is right on the beach, affording it the best views of the Caribbean sea. Enjoy the ultimate in luxury with the Excellence Club benefits, including in-room checkin and out, enabling you to maximise your holiday time.

Show room facilities

Air Conditioning
Balcony or Terrace
Butler Service
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Imperial Suite with Private Pool

These beachfront one bedroom suites offer expansive interior space including; a separate bedroom, a full living room and a bar. Step outside and you can enjoy your own private garden with a 350 sqft. private pool. Featuring all the same amenities as Excellence Club plus in room check in and check out, butler service for luggage, a laptop and Ipad® for the duration of your stay and a day pass to Excellence Punta Cana with transportation included.

Show room facilities

Air Conditioning
Balcony or Terrace
Butler Service
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence Club Imperial Suite Two Storey Rooftop Suite with Plunge Pool

Divided on two floors, you will find a living room with a cozy seating area, a bar, and a king-size bed in the bedroom. On the rooftop terrace you will find a plunge pool, lounge bedand a sofa area. Featuring all the same amenities as Excellence Club plus in room check in and check out, butler service for luggage, a laptop and Ipad® for the duration of your stay and a day pass to Excellence Punta Cana with transportation included. You can also arrange a private dinner and have a bar man available in your suite (once during your stay and booked through the concierge 24 hours prior).

Show room facilities

Air Conditioning
Balcony or Terrace
Butler Service
Flatscreen TV
Fridge
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
MP3 dock
Private Pool
Safe
Satellite/Cable TV
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included
Whirlpool in room

Excellence El Carmen

Food & Drink

Agave

Serving the best in Mexican gastronomy showcasing cuisine which is famous the world over. Perfect for groups or intimate couple dinners. Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

Basmati

Contemporary Indian cuisine specialising in India's north west region serving an a la carte menu with great decor and perfect for a romantic dinner for two. Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

Chez Isabelle

You will feel like you are spending the night in Paris with a fantastic range ofFrench dishes. Before dinner we recommend to take a visit to the wine cellar with an extensive and wide selection of the finest wines. Restrictions: Reservations are not required. Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

The Grill

The Grill offers a variety of American and Brazilian cuts of meat cooked either on the grill or Rodizzio. Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

Flavor Market

Offering small plates but big on flavour, this cozy Spanish restaurant offers tapas style dining and a great wine selection to pair with. Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

The Lobster House

Serving an a la carte breakfast to start your day, and offers a wide range of lobster and seafood for lunch and dinner overlooking the ocean its the perfect spot. Dress code: For breakfast and lunch, casual shorts, t-shirts, sarong are welcome. Tank tops, wet clothing or swim wear are not allowed. For dinner casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

Spice

Serving authentic Pan-Asian dishes ranging from Japan, Vietnam, Thailand and China. Offering a la carte menu or enjoy a private Teppanyaki experience. Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

Oregano

A popular trattoria style restaurant serving Italian pizza and pasta dishes. Lunch: 12:00 - 16:30 Dinner: 18:00 - 23:00 Opening times are always subject to change. Restrictions: Reservations are not required. Dress code: For lunch, casual shorts, t-shirts, sarong are welcome. Tank tops, wet clothing or swim wear are not allowed. For dinner casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

The Kitchen Table

Offering an impressive buffet breakfast and lunch serving a wide range of international and Dominican dishes. Breakfast: 07:00 - 11:00 Lunch: 12:00 - 16:00

Magna Club Restaurant

Exclusive for Excellence Club guests and open for breakfast serving international and French influenced cuisine. For dinner enjoy the al fresco seating and elegant atmosphere. Breakfast: 07:00 - 11:00 Dinner: 18:00 - 22:30 Opening times are always subject to change. Restrictions: Reservations are not required. Dress code: For breakfast casual shorts, t-shirts, sarong are welcome. Tank tops, wet clothing or swim wear are not allowed. For dinner casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.

Aroma

For those with a sweet tooth, offering a range of breads, pastries, cakes and desserts all complimented with a fresh coffee.

Martini Bar

Located next to the lobby offering a calm and relaxing ambience open all day. Dress code: Before 18:00 shorts and t-shirts are permitted. Tank tops, wet clothing and swim suits are not permitted. After:18:00, casual elegance - gentlemen must wear long trousers or smart shorts, and collared shirt.

Aire Bar

Enjoy the rays and the cool breeze at Aire Bar serving a variety of refreshing cocktails and beverages.

Excellence Club Bar

Sit back and relax and enjoy a drink at the Excellence Club bar, exclusively for Excellence Club guests.

Art Deco Piano Bar

An open-air smoking lounge, enjoy the sounds of the piano with a good wine or spirit and cigar. The perfect way to end the evening. Dress code: Casual elegance - gentlemen must wear long trousers or smart shorts, and collared shirt.Tank tops, shorts, beach wear and flip flops are not permitted.

Blue

Enjoy a refreshing cocktail or beer without having to leave the pool at the main pool bar.

Stars

Located in the Grand Theatre - enjoy a beverage whilst watching the evening's entertainment. Dress code: Casual elegance,gentlemen must wear long trousers or smart shorts, and collared shirt.

Board Basis Options

All Inclusive

Full breakfast, lunch, dinner and snacks throughout the day. Ten a la carte options for dinner, two a la carte options for lunch, one buffet, one snack grill at the beach and take away wood oven pizza. 24 hour room service and pool and beach waiter service.

Unlimited fruit juice, soft drink, international premium and local alcoholic beverages.

Non-motorised watersports, including sailing, windsurfing, sea kayaking, paddle boarding, snorkeling and introductory scuba lesson. Daily activities and nightly shows.

Excellence El Carmen

Special Offers

Early booking discount

Save Up To 51%

Save up to 51% on the accommodation. Discount amount dependent on time of travel.

Travelling

Tuesday, December 18, 2018 to Saturday, October 31, 2020

Offer ends in 18 days

Honeymoon offer

Honeymoon and Anniversary offer

Celebrate your honeymoon or anniversary at Excellence El Carmen and receive the following complimentary benefits and amenities:

• Welcome letter.
• Basket of fresh fruits in room upon arrival.
• A bottle of sparkling wine.
• One special romantic dinner (restaurant).
• Rose petals in the room upon arrival.
• Special turn down service.
• Champagne breakfast in bed (one per stay).
• 15% discount on your Photo package (non applicable for wedding packages).
• 15% discount on all Spa treatments.

Please note:
• Hotel must be notified at time of booking and will be required to present a copy of the wedding certificate at time of check in.
• Anniversary Package: Valid 7 days before or 7 days after your anniversary date.
• Honeymoon Package: Valid for 3 months after your wedding date.

Travelling

Thursday, November 1, 2018 to Saturday, October 31, 2020

Offer ends in 590 days

TripAdvisor Reviews

3714 Reviews

% of travellers recommended this hotel

Traveller ratings

Excellent 2383
Very Good 828
Average 304
Poor 108
Terrible 91

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Mar 20, 2019

Edwin❤️

Mar 20, 2019

SWIM UP POOLS ARE FREEZING!

Mar 20, 2019

Good time, beautiful beach. Room for improvement.

Croydon, United Kingdom

View all

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Hotel

Excellence El Carmen

Excellence El Carmen

Hayes & Jarvis Rating

TripAdvisor Review

A contemporary and luxury adults-only resort

Las Olas Bar

Martini Bar

Miile Spa

Chez Isabelle Restaurant

Basmati Restaurant

Art Deco Bar

Hotel lobby

Hotel lobby

Flavor Market

Hotel Features

Hotel Category

Recommended For

Location Type

General Information

Main Facilities

Accommodation Type

Board Basis Options

General Information

Main Facilities

Main Facilities

Accommodation Type

Accommodation Type

Board Basis Options

Board Basis Options

Location Highlights

Excellence El Carmen

Traveller ratings

What to Expect

Reviews

Edwin❤️

SWIM UP POOLS ARE FREEZING!

Good time, beautiful beach. Room for improvement.

second time just as charming

Honeymoon

Excellence El Carmen

Facilities

Miile Spa

23 Swimming Pools

Excellence El Carmen

Room Types

Junior Suite Pool View

Suite Pool View

Junior Swim-Up Suite Pool View

Junior Suite Ocean View

Junior Suite with Private Pool

Two Storey Rooftop Terrace Suite Plunge Pool

Honeymoon Suite

Suite with Private Pool and Garden

Excellence Club Junior Suite Ocean View

Excellence Club Junior Swim-up Suite

Excellence Club Junior Suite with Private Pool

Excellence Club Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View

Honeymoon Swim-up Suite

Excellence Club Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View

Excellence Club Beachfront Honeymoon Swim-up Suite

Excellence Club Beachfront Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool

Excellence Club Imperial Suite with Private Pool

Excellence Club Imperial Suite Two Storey Rooftop Suite with Plunge Pool

Excellence El Carmen

Food & Drink

Agave

Basmati

Chez Isabelle

The Grill

Flavor Market

The Lobster House

Spice

Oregano

The Kitchen Table

Magna Club Restaurant

Aroma

Martini Bar

Aire Bar

Excellence Club Bar