• a bridge over a body of water

Hotel Jen, Hong Kong

Fresh, friendly and fuss-free.

Hotel Jen Hong Kong by Shangri-La is a great option for guests who want to get around this vibrant city with ease. Just 30 minutes from Hong Kong International Airport, 10 minutes from the Airport Express, Hong Kong Station and 5 minutes from the Macau Ferry Terminal. This neighbourhood is great for exploring by foot, and seeing how locals live their lives day to day.  For guests who are looking for night time entertainment, SoHo is within walking distance with restaurants, bars, nightclubs and art galleries.

Start you day by getting a workout in at the on-site fitness centre, and then cool down at the outdoor pool. The good news? It's all on the rooftop, which means you get beautiful views overlooking Victoria Harbour.

Hayes & Jarvis Rating
Average: 4.5 (1 vote)
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 2105 Reviews
a large body of water with a city in the background

Hotel highlights

  • Outdoor rooftop pool
  • Stylish and bright rooms
  • Interesting and lively location
  • Complimentary wi-fi everywhere

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 283 rooms

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Wifi

Accommodation Type

  • H&J Recommended

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting

Hotel Location

Location Highlights

Hotel Jen, Hong Kong

  • City centre
2105 Reviews 85% of travellers recommended this hotel

Traveller ratings

  • Excellent 874
  • Very Good 930
  • Average 222
  • Poor 48
  • Terrible 31

What to Expect

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness


Feb 16, 2020

Conveniently located for exploring the city


Easy transfer from airport to HKU via Central on MTR system, hotel is literally across the road. If your planning on using public transport regularly, buy a tourist card. Hotel is clean and tidy but looking slightly tired. Nice dining room overlooking the streets with an excellent choice of Western and Asian cuisine for breakfast. Staff very friendly and helpful. Room had a panoramic window with a distant view of the harbour, large comfortable bed, tea/coffee making facilities, fridge, safe, plenty of wardrobe space, hairdryer. Bath with shower attachment, toiletries. Tip: when arriving with luggage from station there is easy access to hotel through the street level car park entrance. Swimming pool closed due to maintenance.
Jan 25, 2020

Great service, as always

I'm a frequent business traveller to Hong Kong (and am a Shangri-la Diamond Member) and tend to stay at Hotel Jen a lot. I always find the staff courteous, professional and incredibly prompt. While the hotel itself is a bit older nowadays (they are starting to refurbish the hotel slowly), it's still great value for money.
View all
Hotel Jen, Hong Kong


a bridge over a body of water

Rooftop Pool

Recharge your batteries with a leisurely swim in the 16 metre rooftop pool. Open daily from 7.30am - 8pm.


Fitness Centre

Located next to the swimming pool, the fitness centre is open 24 hours and is equipped with the latest fitness machines, where guests can take in views of Victoria Harbour and the bustling city below.

an open laptop computer sitting on top of a table

Complimentary Wi-Fi

Complimentary wi-fi is available everywhere in the hotel - always.

Hotel Jen, Hong Kong

Room Types

Superior Room

Stylish and bright, Superior Rooms are equipped with all the amenities you need to make your stay comfortable. With breath breath-takingcity views and complimentary Wi-Fi, your room will be a welcome retreat from the hustle and bustle of Hong Kong city life.

  • Air Conditioning
  • Ironing Facilities
  • Safe
  • Satellite/Cable TV
  • Telephone
  • Towels included
  • TV
Hotel Jen, Hong Kong

Food & Drink

Cafe Malacca

Transport yourself to the hawker stalls of Malaysia and Singapore for street-style food, all freshly prepared with aromatic spices, herbs and ingredients.

Lobby Lounge and Bar

With its trendy décor, enjoy an afternoon tea served with light snacks at the lobby lounge. Or sip your favourite cocktail or glass of wine after a busy day.

You might also like these

We think you might also like to take a look at these places to stay. If you'd like some advice, our Destination Specialists will be able to find something that is right for you.

Island Shangri-La

Hong Kong

H&J Rating

Guide Price

 £1,469  pp

Island Shangri-La

Cordis Hong Kong

Hong Kong

H&J Rating

Guide Price

 £959  pp

Cordis Hong Kong

The Park Lane Hong Kong, a Pullman Hotel

Hong Kong

H&J Rating
Average: 4.5 (1 vote)
The Park Lane Hong Kong, a Pullman Hotel
a bridge over a body of water

Harbour Grand Kowloon

Hong Kong

H&J Rating

Guide Price

 £1,079  pp

Harbour Grand Kowloon