Hotel Manoir Victoria

The location was everything I was hoping for, right in the heart of Old Quebec. The lobby is lovely and welcoming. The room was small but adequate. Unfortunately, the air conditioning just could not keep up with the warm weather, and my husband, son, and I all slept uncomfortably both nights, no matter how low we turned the thermostat. It still would have been a four star experience for me, but I was astounded by how rude one of the bellman was. There are only two elevators, and with multiple hotel guests waiting, he jumped in front of us when the elevator opened and pushed his way in with a cart and a grimace on his face, without apologizing, and making it impossible for the waiting guests to get on. I have never seen that at a hotel in my life and I have traveled extensively. I was going to say something when checking out, but the front desk did not bother to ask how my stay was, which I also found surprising.

Very well located hotel with big and comfortable rooms. Very quiet and clean. Nice coffee shop in the front. Breakfast not included and not very special, so it’s better to eat at the city. Good location to start sighseeing.

We stayed three nights. We were met immediately by Denis who took our luggage and parked the car. Check in was a breeze and we were soon in our lovely room. The bed was very comfortable and we found the hotel to be very quiet. Location can’t be beat and was very handy to all the sights in Old Quebec. We used the Kureg coffee maker in the room which comes with two kcups a day, and then went either to the small pastry shop in the hotel or to Tim Horton’s for coffee. All staff were friendly and very helpful, and the service impeccable. We will definitely stay again.