Novotel Montreal Center

This hotel has a fantastic location. Close to mcGill, bell centre, Catherine Street.... I come every year for the same meeting and they stay pretty consistent. Rooms are clean and noticed small upgrade to shower faucets.... Few things: 1. Called foodora and front desk would not let them up (it was after 630pm) and need a card to access elevators. 2. Stop using the disposable soaps, shampoos etc. Create so much waste. Use large pump and refillable bottles! 3. No hair dryer 4. USB outlets by the beds don't work! Great they built this in. Will come back!

We stayed 1 night several nights ago with a group of 40. The hotel and staff were very good, it is well located for downtown visits, with lots to see/do in neighbourhood. Rooms are all recently renovated. Very comfortable nights sleep. Streets are extremely congested. Would return.

The hotel was nice overall - clean, new, big rooms. However, the staff was needlessly rude on countless occasions. Rude at check-in, check-out. When asked for dinner recommendations, one would have thought I was asking for something out of the ordinary and never got any real answer. My hairdryer was old and completely broken. I took it down to exchange for a new one and was told the "technician" would look at it. I'm not sure what hotel technician fixes old hairdryers, but was eventually given a new one. Overall I did enjoy my stay, great location but the staff needs serious work. May 15-18 stay