Sheraton Centre Toronto

Sheraton Centre Toronto

Hayes & Jarvis Rating
TripAdvisor Review
1680 Reviews

Comfort and style in an urban setting

Featuring landscaped gardens with picturesque waterfalls and terraces, the Sheraton Centre Toronto hotel is one of the best in the city. The hotel enjoys a superb location in the heart of the downtown's theatre and entertainment district, just steps away from the Eaton Centre shopping mall and other major sightseeing attractions. Onsite there's an extremely good range of facilities, including the largest indoor/outdoor pool in Toronto, a 24 hour fitness centre and the full service 'Senses Spa', as well as numerous restaurants and bars to keep you entertained after dark.<br />

  • Largest pool in Toronto
  • Central Location
  • Close to CN Tower
  • Senses Spa

Hotel Features

Hotel Category


Main Facilities

  • Fitness facilities
  • Indoor pool
  • Outdoor pool
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Sheraton Centre Toronto

1680 Reviews 67% of travellers recommended this hotel

Traveller ratings

  • Excellent 867
  • Very Good 585
  • Average 154
  • Poor 41
  • Terrible 33

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


May 21, 2018

Great Location and comfy rooms!

Melbourne, Australia

I was so surprised by how great the location of this hotel was! While in Toronto we enjoyed a baseball game at the Rogers Centre a nice 10 minutes walk from hotel - the concierge was extremely helpful giving us great directions, we just turned up and were able to buy tickets at the gate! If you want to shop the main mall and shopping strip is just 5 minutes from hotel - I felt we were so central ! Also a short walk to the ice hockey at maple square and also close to the main train station. My only thing was I paid an extra $100 Canadian a night for an upgrade to the club level and access and just felt it was not worth the money - the early evening snacks or canapés did not include alcohol. Other than that the stay was perfect !
May 21, 2018

Great Lounge, Great Service, Needs Room Renovation

New York City, New York

The Sheraton Centre treated us so well. As a platinum member they allowed us to check in early, upgraded us to a very spacious suite overlooking city hall, and provided us with service that was truly outstanding from the club lounge to the bell man handing out umbrellas. Great experience and great time. Would I stay here again? Hard to say. If the club lounge is an important aspect, then 100% yes. The club lounge had excellent coffee, excellent views, and really great evening appetizers and very serviceable breakfast with eggs, bacon, and good bagels. I wish the lounge didn't close at 10pm, but when I needed water late at night, they very sweetly delivered me three bottles. With that level of service, they don't need to keep the lounge open overnight. Despite all the staff being great, and the lounge being awesome, and the pool/fitness center being a real pool/fitness center, there was a huge disappointment in the age of the rooms. We were recognized as platinums, given a large suite, but the room was soooooo old. The paint was chipping everywhere, the bathroom felt like it was from the 60's, and the chairs/couches were not extremely comfortable. At the price we paid it was impossible to complain, but I really wanted to move to the Adelaide around the corner, except they don't have a lounge. When it comes to saving money, using a lounge, or truly being in a great location (this location is EXCELLENT), then the Sheraton Centre is a great choice. If you want to splurge some though and get a 5 star experience, go to the Adelaide hotel.
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