Hotel

The Westin Ottawa

The Westin Ottawa

Hayes & Jarvis Rating
TripAdvisor Review
2256 Reviews

Quality and style in central Ottawa

Enjoy beautiful views of the Rideau Canals and Parliament Hill from the Westin Ottawa – one of the city’s premier hotels. Enter through the spacious atrium and enjoy the warmly elegant surroundings along with a wealth of facilities including a revitalizing salt water pool and a newly renovated WestinWORKOUT fitness studio. Enjoy a delicious meal at  Daly’s Restaurant before heading out to the Ottawa streets and visiting top attractions including the Parliament Hill and the National Arts Centre in minutes.

  • Elegant and refined style throughout
  • Take a swim in the soothing salt-water pool
  • Enjoy cuisine at Daly’s Canadian eatery
  • Reach top attractions on foot form the hotel

Hotel Features

Hotel Category

Deluxe
  • Check-in Time:
    02:00
  • Check-out Time:
    11:00
  • 496 rooms
  • Minimum age: 18
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

The Westin Ottawa

2256 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 1234
  • Very Good 661
  • Average 228
  • Poor 93
  • Terrible 40

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

May 24, 2018

Dishonest staff who don't care about the customer and rely on location and brand recognition.

The room was clean and comfortable. The view was great. Centrally located. But that was all the positive I can offer. In a town filled with upscale establishments the Westin epicly fails to offer a great customer service and uses its location as sole point of interest. First off, they advertise on Google offering free breakfast. Not so. When this was brought to the attention of management they failed to offer any sort of token of appreciation other than claiming no responsibility for Google's description. Not even a voucher for a drink or food credit of any sort. The pool is filled with screaming kids at all hours with no adult swimming periods. The hot tub despite being posted as 16 years and up also filled with kids. Once again management doesn't care. So since you don't care about my patronage don't expect me to return. At 250 bucks a night I can find a better place to stay and spend my money on. In a hot market where service is the way to distinguish your establishment from the competition, you miserably failed.
May 21, 2018

Good service

Oakville, Canada

I stayed there for few days and used the facility to conduct a seminar. The meeting room facilities were good and service very efficient, Well catered and made the participants very conferrable. The rooms were very good and comfortable although the bathrooms maybe a bit dated. The staff was very helpful. I had a problem with my flight and they did their best to help our team. I ended up having g to come back from the airport to and stay an extra night and they were very accommodating and went out of there way to make the stay convenient.
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