Pillar & Post Inn

Boutique, quaint and top quality hotel in one of the serene environment of the popular Niagara-on-the-lake. Our stay was quite wonderful, though we only stayed for 1 overnight. Recommend all guests to fully enjoy all the amenities - warm indoor pool, jacuzzi, hot springs, etc. We were booked with Queens Landing Inn, and on arriving we're moved to Pillar and Post (Property of the same management). And as a complimentary offer we were upgraded. Warm, ever-helpful and hospitable staff - at front desk, in the Spa, at the restaurant, Though short, yet totally memorable stay at this Hotel.

Stayed here with my son and daughter. We had a double room with two double beds. Good size room very comfy beds. Big bright bathroom. Excellent buffet breakfast for 18$ with omelette bar freshly made to order. Nice cosy bar with lovely horse racing decor. The hotel lobby was full of antiques and beautiful paintings. Lovely old world feel. The outside heated pool was set in lovely garden. Also had really nice indoor pool. It's situated within walking distance of town and wineries. Staff are very helpful and nothing a problem. Great shuttle service around local area so u can have that glass of wine and not have to drive home. Excellent hotel will defiantly be back

Stayed there overnight while seeing 2 Shaw Festival plays in September 2018. Hotel itself seemed very nice, room was excellent. We decided to have dinner by the pool rather than going elsewhere. Sat down at 6.00 pm next to an uncleared table (which was never cleared) and waited. Waited for drinks, waited for our food order to be taken, waited for food to arrive - in the end after several visits to the bar to find out what was happening we had to go inside to the bar restaurant as it was getting dark (7.45 pm). Sat in the bar restaurant (next to an table piled with used dishes - which were still there when we left) and finally got our food. Three out of the four dishes which we ordered were really not good - in fact the only good thing about them was the sweet potato fries. We were told that they were very short staffed - that employees had called in sick, but really the hotel should have the flexibility to accommodate this kind of problem. When we checked out the next morning and mentioned the problem we were offered $50 off the bill, which we politely refused. Recognize that this might have been a one-off problem, but it definitely spoiled what would otherwise have been a very pleasant experience.