• a close up of a flower garden in front of a brick building

Pillar & Post Inn

Luxurious vintage inn with renowned spa

The Pillar and Post is a stunning vintage hotel with architecture dating back to the 1890’s when it was used as a canning factory for peaches and tomatoes. Today it has been lovingly and sympathetically converted into a luxurious country inn. With a large spa rated number one in Canada in 2013, an outstanding gourmet restaurant in period surroundings and stylish guest rooms with marble bathrooms, the Pillar and Post provides the ideal retreat for a refined stay. Once you’ve soaked up the charming traditional style of the hotel venture out to visit Niagara Falls itself– a little over 30 minutes away by car.

Hayes & Jarvis Rating

Guide Price

 £799  per person
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 2722 Reviews
Voyage to the Falls, Hornblower Cruise

Hotel highlights

  • Housed in a beautiful historic 1890’s building
  • Indulge in a treatment at one of Canada’s best spas
  • Relax around the only heated outdoor pool in Niagara on the Lake
  • Traditional yet modern luxury guest rooms
  • Gourmet dining at the Cannery Restaurant

Hotel Features

General Information

  • Check-in Time:
    15:00
  • Check-out Time:
    11:00
  • 122 rooms
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Indoor pool
  • Outdoor pool
  • Spa facilities

Accommodation Type

  • Boutique
  • H&J Recommended

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

Pillar & Post Inn

  • Set on the quiet tree-lined streets of Niagara on the Lake
  • Walking distance to parks and town attractions
  • Around 30 minutes drive to Niagara Falls
2722 Reviews 82% of travellers recommended this hotel

Traveller ratings

  • Excellent 1758
  • Very Good 581
  • Average 230
  • Poor 101
  • Terrible 52

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Mar 17, 2020

Lovely place

Oakville, Canada

We went here for one night as a short "staycation". Nice room with seriously comfortable bed and a fireplace. The front desk staff are professional, welcoming and friendly. Had a great meal as part of our package, next to the dining room fireplace. Shout out to David, our server, who made our dinner even better with his great attitude and attentive service. (While we knew restaurant visits were likely to be limited by Covid19, the staff went out of their way to make things as "normal" as possible, while takings all precautions.) We didn't know till the next morning that the province had decreed that restaurants would have to shut down at midnight. Cudos to the hotel staff, for keeping things "normal" and safe. Our only complaint is minor. Due to the floorplan of the hotel, it can be a fairly long and complicated walk from your (read our) room to the spa and hot springs. We will definitely be back, once things are safe again. Thanks Pillar and Post for a lovely stay.
Mar 17, 2020

A Perfect Getaway!

My husband and I spent 2 nights at The PIllar-and-Post Inn on a package that included dinner at The Cannery restaurant (on-site). It was our first visit to the inn and it was the perfect getaway! The level of service was exceptional, especially in light of the ongoing developments with the Covid-19 crisis. The staff increased precautions and kept guests informed of changes at the inn and in the local area. My visit to the on-site spa was wonderful and I was able to take advantage of the pool, outdoor hot springs (hot tub), sauna, and lounge area. My only suggestion here is that the spa staff should have signs up to ask people not to bring cellphones to these areas and to minimize conversations. I found it annoying to have to listen to other people's videos as they watched on their phones and kids splash and yell in the pool in otherwise peaceful and relaxing area. You wouldn't think that you'd have to have these reminders, but I guess you do. The food at The Cannery restaurant, where we had dinner both nights, was fantastic! We had prime rib, salmon, pork chop, and chicken and all were delicious and filling because the portions were large. On our final morning we had breakfast in the same restaurant, which was good, but overpriced. My only concern about my stay was that when we first checked in we were given a room that was not very nice. It was perhaps in an older wing of the inn, with dated decor, and a very simple and basic look. The room was disappointing and not what I was expecting at all for a deluxe queen room. Because of a loud heating unit we requested a room change and was given a lovely room that was comfortable and elegant, and much more in line with a four star inn. I was very happy with the change, but we seem to have only been given a nice room by chance. And I'm not sure why we were originally given such a shabby room in the first place. Perhaps because we were staying on a package deal? Other than this one concern, I would say that our stay was excellent and was everything we were hoping for in a Niagara getaway. Especially considering the additional challenges that the inn and the staff were facing with the rapidly changing situation developing in response to Covid-19.
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Pillar & Post Inn

Facilities

Outdoor pool

Two Swimming Pools

The Pillar and Post has a beautiful heated outdoor pool surrounded by a flower filled terrace as well as a heated indoor salt water pool.

Marivel Taruc sitting on a bed

Spa and Fitness Centre

Voted the number one spa in Canada by Spas of America in 2013, this indulgent facility is truly world-class and offers a diverse range of treatments and facilities designed to let you feel relaxed and refreshed. There are outdoor hot springs, a heated indoor saltwater pool and a fitness centre on-site in this 13,000 square foot facility.

Pillar & Post Inn

Room Types

a bedroom with a bed and a chair in a room

Traditional Guestroom

Drawing inspiration from the local Niagara landscape, these rooms are decorated in elegant neutral colours with traditional dark wood furnishings and all the home comforts you expect including a 37” LCD TV, high-speed internet and a coffee maker for your convenience. A choice of king, queen or two double beds is available.

  • Flatscreen TV
  • Tea & Coffee Facilities
  • Telephone
  • Towels included

Superior Guestroom

With a choice of king, queen or two double beds the Superior Guestrooms are decorated in a warm contemporary country style.

  • Flatscreen TV
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
deluxe guestroom

Deluxe Guestroom

This larger room option offers more space with a wicker seating area and a fireplace to lend a homely ambience to the room. 

  • Flatscreen TV
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
a bedroom with a large red chair in a room

Premium Guestroom

Offering even more space to relax in, the Premium Guestrooms at the Pillar and Post have an overstuffed couch and wicker chairs to relax infront of the fireplace and 42" LCD TV.

  • Flatscreen TV
  • Towels included
a bedroom with a bed and desk in a hotel room

Suite

The most spacious and luxurious of all rooms at the Pillar and Post with a cosy fireplace and premium whirlpool tub.

  • Flatscreen TV
  • Telephone
  • Towels included
  • Whirlpool in room
Pillar & Post Inn

Food & Drink

Cannery Restaurant

The Cannery

This beautiful dining room is inspired by the rustic atmosphere of Tuscany with exposed brick and beams. Enjoy gourmet food paired with fine wines and a fabulous brunch every Sunday.

a dining room table

Vintages Wine Bar and Lounge

Relax on overstuffed armchairs in this sophisticated lounge bar serving authentic pub food and an extensive menu of drinks.

dining patio

Poolside Patio

Listen to the sound of the pool's waterfall trickling and enjoy views of the gardens with a drink in hand at this relaxed dining area.