• Deerhurst Resort

Deerhurst Resort

Something For Everyone At Deerhurst Resort

Discover the sense of fun, adventure and unique activities at Deerhurst Resort. From a relaxing massage in the Shizen Spa, soaking up the atmosphere on the private beach to taking in the countryside by foot or bicycle and splashing around in the largest inflatable park you would have ever seen. There really is something for everyone at Deerhurst Resort and with on site shops, restaurants and bars, and the local village just minutes away it has everything for that unforgettable break.

Hayes & Jarvis Rating

Guide Price

 £1,099  per person
Hotel Category
Luxury
TripAdvisor Review
Tripadvisor rating 4075 Reviews
a group of people riding on the back of a horse

Hotel highlights

  • Large rooms
  • Private Beach
  • Family Resort
  • Numerous activities

Hotel Features

General Information

  • 414 rooms

Main Facilities

  • Golf
  • Wifi

For Families

  • Babysitting
  • Family Rooms

Hotel Location

Location Highlights

Deerhurst Resort

4075 Reviews 56% of travellers recommended this hotel

Traveller ratings

  • Excellent 1176
  • Very Good 1179
  • Average 934
  • Poor 500
  • Terrible 286

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 16, 2020

Business Meeting

Our local maple syrup association held its annual meeting and Information Day at the hotel. It is a one day event, not requiring overnight accommodations for participants. Making arrangements for the meeting was easy and convenient, the room selected was perfectly sized and set-up for the event with resort staff directly available all day for any desired room re-arrangement or other accommodation needs. All requests to resort staff were quickly and pleasantly dealt with. The buffet lunch was excellent and coffee hot, served at the scheduled times, and quickly and courteously cleaned up by staff. The facility was perfect for our needs. The staff were courteous and quickly carried out their responsibilities and met all of our needs. Thank you Deerhurst for meeting all of our needs and contributing to a successful meeting.
Jan 13, 2020

Overpriced and overrated based on our experience

Guelph, Canada

My boyfriend and I stayed at the Deerhurst resort for a couples vacation from Jan 2-5. We were very excited as this resort has received many excellent reviews. We stayed in the pavilion and our room was amazing (although we had to wait about 30 mins for it to be cleaned even though we arrived 2 hours after our checkin time and the bathroom could have used some updating). The weather when we were there was not very good (warm and not much snow) limiting the amount of activities we could do, which is obviously beyond the control of the resort. What we were shocked and disappointed by was the poor service we received and the mediocre quality of the dining/bar experiences. We were actually told by a staff member that "it's really more of a family resort in the winter, and there isn't much for a couple to do" even though couples weekends are heavily advertised. We consider ourselves fairly laid back and easy to please, so it takes a lot to have a bad experience/take the time to write a review. One example of the poor service we received was when we went to the Maple pub to grab a quick drink and watch the hockey game in the afternoon. Despite there being only 4-6 other patrons in the entire pub, it took 20 minutes to get our drinks (one of which was the drink special that the bartender did not know how to make). We were completely ignored by our server after this and it left an extremely poor taste in our mouths. Generally, the staff seemed quite put out and uninformed, unfriendly, and unhelpful which was off-putting, especially at such a highly rated resort. The food was also decent, but not worth the prices asked. The best meal we had the entire weekend was at a restaurant outside of the resort for a fraction of the price. Another highlight was arrowhead provincial park which is beautiful (but again, not related to the resort). This experience could have easily been much different and much better had we received good quality service, however we will not be recommending this resort to anyone, or staying again based on this experience.
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