Hotel

Fairmont Chateau Whistler

Fairmont Chateau Whistler

Hayes & Jarvis Rating
TripAdvisor Review
3761 Reviews

Iconic chateau-style hotel with enhanced resort facilities

Fairmont Chateau Whistler Resort is a spectacular castle hotel situated high above Whistler, just minutes from the Wizard and Magic Chair ski lifts. Surrounded by the majesty of the mountains, this beautiful building rises from the forest to offer a stunning vantage point for your Whistler area stay. Enjoy grand interiors, cosy decor and luxurious facilities at this AAA Four-Diamond hotel including an 18-hole golf course, an innovative health club with a spa and a heated lap pool featuring underwater music as well as a ski concierge service to suit your needs. Sample extraordinary steaks, delectable local produce and stunning views at the six different eating/ drinking venues and look forward to traditionally elegant guest rooms, many with breathtaking views of the natural surroundings.

  • Spectacular architecture and prominent position
  • A short walk from ski lifts and close to Whistler Village
  • Tee-off on the 18-hole golf course
  • Take a dip in the heated outdoor lap pool
  • Sample food and drink at six extraordinary venues
  • Indulge in a spa treatment at the health club

Hotel Features

Hotel Category

Luxury

Location Type

National park
  • Check-in Time:
    03:00
  • Check-out Time:
    22:00
  • 550 rooms
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Golf
  • Indoor pool
  • Outdoor pool
  • Spa facilities
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

For Families

  • Family Rooms
Location Highlights

Fairmont Chateau Whistler

  • National park
3761 Reviews 86% of travellers recommended this hotel

Traveller ratings

  • Excellent 2530
  • Very Good 797
  • Average 275
  • Poor 98
  • Terrible 61

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

May 24, 2018

Incredible - Thank you to the entire Fairmont Team for making our Conference and our guests stay a memorable one

Vancouver, Canada

We recently held our conference at the Fairmont Chateau Whistler with approximately 105 attendees and I was so impressed with entire team at the Fairmont Chateau Whistler. I worked hard with the hotel in advance of the conference and right from the first point of contact to the conclusion of our conference the Fairmont delivered a remarkable experience and made they made every effort possible to ensure our conference and our guests were well taken care of. I would also like to thank the Portobello's Restaurant located at the Fairmont where we hosted our Conference Ice Breaker event, the staff were incredible and the place was beyond perfect for our event. I would highly recommend the Fairmont Chateau Whistler, the Service, location, experience and the rooms were perfect! A big thank you once again to the entire team at the Fairmont for all your hard work and making our stay a pleasant one!
May 24, 2018

Service a 5, Location a 5, Facilities and Amenities Not Fairmont Quality

Chicago, Illinois

After staying a number of beautiful Fairmont properties, we were a little surprised how outdated this property was and simple amenities such as a decent hair dryer (not the cheap one we had in our room), an ice bucket, etc. were not in the room. Our first night here was not great. We listened to screaming kids at the pool well after 10 until at least an hour. While the staff were kind enough to apologize more than once and follow-up, honestly, after a long drive getting here, we were tired and should not have gotten this way in the first place. This is definitely a kid friendly hotel which is great for families and we support this, but the facilities such as the spa should not be overrun with children (not teens, but children). Rooms needs a serious update, but the hotel has character. When we went out for our hikes, I longed to being staying at the Four Seasons that seemed to have balconies. The staff here particularly in the Gold Lounge are great. Ian and Dale in particular were very nice and helpful in making recommendations and arranging for a bike tour for my husband. The Gold Lounge service is great. Again, while the facility is in bad need of an update from the early 90's, we can bypass this because of the service. Recommendations: 1) Have a plan to accommodate and serve ALL of your guests particularly during holiday weekends. It was nice when Monday afternoon came and we could enjoy the peace of nature. 2) Don't call your spa a spa. There is a certain level of expectations we would have a quiet environment to relax and enjoy our treatments. The spa waiting room should not be stocked with crayons and coloring books and overrun with kids. 3) Have a capital plan for remodeling your rooms and Gold lounge. Gold fixtures, dated carpet and furniture need are not charming. Continue to hire great staff.
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