• a body of water with The Empress in the background

Fairmont Empress

Stunning Building that Captures the Bygone Era

The Fairmont Empress sits regally on the banks of Victoria's Inner Harbour and is regarded as the place to stay whilst in Victoria. The architecture of this stunning building captures the essence of a bygone era. Even if you don't stay here, the coveted English ritual of afternoon tea and scones is an institution that can't be missed. From exhilarating ocean bound whale watching safaris, world class cultural exhibits and mouth watering local cuisine to scenic garden and winery tours, you will be awestruck by the countless experiences Victoria and The Fairmont Empress have to offer - we highly recommend it!

Hayes & Jarvis Rating

Guide Price

 £1,299  per person
Hotel Category
Luxury
TripAdvisor Review
Tripadvisor rating 4783 Reviews
a close up of a flower garden

Hotel highlights

  • Stunning waterfront location in Victoria Habour
  • Iconic and historic building
  • Award-winning tradtional Afternoon Tea
  • Recently renovated spa
  • Scenic veranda, overlooking Victoria's sparkling Inner Harbour

Hotel Features

General Information

  • Check-in Time:
    16:00
  • Check-out Time:
    11:00
  • 477 rooms

Main Facilities

  • Fitness facilities
  • Indoor pool
  • Spa facilities
  • Wifi

Accommodation Type

  • Iconic
  • Luxury Collection

Board Basis Options

  • Room Only

For Families

  • Babysitting

Hotel Location

Location Highlights

Fairmont Empress

  • 30 minutes from Victoria International Airport
  • Take a stroll along Victoria's scenic Inner Harbour
  • Visit nearby Butchart Gardens
  • Enjoy a sunset whale watching cruise
  • Hire a bike to explore the fantastic trails throughout Victoria
4783 Reviews 79% of travellers recommended this hotel

Traveller ratings

  • Excellent 2588
  • Very Good 1224
  • Average 560
  • Poor 269
  • Terrible 142

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Nov 09, 2019

The road to Tofino. "The Castle on the Westcoast"

Vancouver, Canada

On a short road trip to Tofino travelling with an Aussie friend with the opportunity to show Vancouver Island and the only choice to stay when in Victoria on this adventure was simply the Fairmont Empress. Having already having stayed at most Canadian Pacific Hotels historic properties, the Fairmont Empress was of course the westcoast gem and beckoned my first stay. I utilized a 'locals rate" which included parking ( in and out privileges), a beautifully appointed room on the fifth floor with two queen size beds and standard Fairmont expectation of the whole experience. This hotel, steeped in British Columbia's history was also was 'literally the crown' experience of the stay. We were greeted in a welcome and friendly manner and check-in was expeditiously taken care of, including the small chat of the awarenesses of the 'roadwork' on the way to Tofino - in ensuring we were aware of the delays on the way. The refurbished hotel looks great and pays great homage to its regal namesake. Although my stay was short, breakfast in the 'Q' dining room was hearty and hot. We were served promptly and with no rush. The hotel services such as pool and jacuzzi were easily located and generous supply of towels, robes and slippers available. The Fairmont Empress - surpassed my expectation and made a great impression to my guest in showing this small part of Canada before heading to Canada's wilderness and rugged coast.
Nov 05, 2019

Going here since I was a kid, still love it.

Vancouver, Canada

Really still a great place for tea and to visit. I used to live on the island would head up to Victoria a fair bit and loved to stop in at the hotel. Took the wife and kids for tea and sandwiches which was also great.
View all
Fairmont Empress

Facilities

a living room with a large mirror

Willow Stream Spa

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria. Visit and maximize your spa experience by indulging in the spa ritual - including Finnish style sauna, steam inhalation room and mineral pool and is designed to open up inhalation, cleanse, detoxify and warm the muscles.

a large glass window

Indoor Pool & Health Club

Open 24 hours a day, 7 days a week, complimentary and newly refreshed - Fairmont Empress' Health Club has everything you could need from an indoor heated swimming pool, two sauna's and a fully equipped Fitness Centre.

a view of a living room

Fairmont Gold Lounge & Terrace

Recently renovated and completely re-imagined - The Fairmont Empress' Gold Lounge and Terrace features the best Inner Harbour views in Victoria and has expanded in size making it the centerpiece of the Fairmont Gold experience. Start off your day with a complimentary deluxe breakfast, served daily from 7:00 a.m. – 10:30 a.m, or return in the evening to indulge in cocktails and canapés served between 5:00pm and 7:00pm - only available if you book a Gold Level room during your stay.

a dining room table in front of a building

Veranda

Overlooking Victoria's sparkling inner harbour, kick back and enjoy the panoramic views with a cocktails during the warm summer evenings or enjoy a selection of hot beverages and well known Christmas bites and s’mores around the fire in winter.

Michelle Borromeo riding on the back of a bicycle

Bike Hire

Victoria is one of Canada's most cycling-friendly cities with its beautiful scenery and temperate climate, making it a year-round cycling destination. The Fairmont Empress offer bike hire from the hotel as well as being in close proximity to a variety of bicycles trails including the Galloping Goose Trail and Beacon Hill Park.

Fairmont Empress

Room Types

a bedroom with a bed and desk in a hotel room

Fairmont Room

Fairmont rooms haveone king, one queen, two doubles or two twin beds with either a view of the city or inner courtyard. All come with ceilling fan.

  • Air Conditioning
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • Internet
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
a large white bed in a hotel room

Deluxe Room

Delux rooms have one king or two queen beds with a seating area and views of the city or inner courtyard. All come with ceiling fan.

  • Air Conditioning
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Internet
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
a bedroom with a bed and a chair in a room

Harbour View Deluxe Room

Harbour view delux rooms haveone king, one queen, two doubles or two twin beds. Rooms have seating area and views of the harbour. All rooms have ceiling fans.

  • Air Conditioning
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Internet
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Telephone
  • Towels included
  • TV
a living room filled with furniture and a fire place

Junior Suite

Junior Suites have one king bed. with a studio design, sofabed and distinct sitting area with a city view. All rooms come with a ceiling fan.

  • Air Conditioning
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Internet
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Telephone
  • Towels included
  • TV
a bedroom with a bed and desk in a room

One Bedroom Suite

One bedroom suites have one king with Sofabed. All have two rooms - a bedroom and parlor with dividing door with a city or harbour view.

  • Air Conditioning
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Internet
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Telephone
  • Towels included
  • TV

Fairmont Gold Room

Fairmont gold rooms have one king bed with a harbour view. Located on the 1st, 2nd, 3rd and 4th floors of the hotel. Guests will have anightly turn-down service

  • Air Conditioning
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Internet
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Telephone
  • Towels included
  • TV
Fairmont Empress

Food & Drink

The Fairmont Empress offers guests a vibrant variety of dining experiences found throughout the iconic hotel. From indulging in traditional Afternoon Tea or sampling a craft, signiture cocktail to a must-visit culinary experience in the Q Restaurant - there is something to suit everyone.

a dining room table

Lobby Lounge

Chic and sophisticated surroundings make this lounge a 'place to be seen' within Victoria. Try its elegant evening menu, cocktail service or the hotel's famous Afternoon High Tea - an absolute must attend event on Vancouver Island, with a selection of 21 loose leaf teas, including the famous Empress Blend and the Empress Torte.

a dining room table in front of a building

Q at the Empress

Named with a a nod to Queen Victoria, this contemporary and atmospheric space features a modern twist on royalty while staying true to the building’s unique iconic heritage. With a specially crafted menu based on Pacific Northwest cuisine, it features regional ingredients, sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings, as well as the chef’s herb and vegetable garden to ensure a fresh and unique meal.

Q Bar

Q Bar

Q Bar is an evocative and reinvented social hub featuring a vibrant selection of signature cocktails, an extensive wine list and enticing local craft beers on tap. Grab a seat at the bar or settle into a plush couch and let time slip away as you experience the place to see and be seen in Victoria.

Board Basis Options

Room Only

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