Buffalo Mountain Lodge

Rooms are average; however, a working fireplace is an excellent perk! The Murphy bed was reasonably comfortable. Noise can be a problem with the other hotel guests in the same building. The restaurant is fantastic for both breakfast and dinner. Overall, the Buffalo Mountain Lodge is a very unique place to stay. I would highly recommend if you're new to the Banff area.

Service and staff were very good. Regular room was dated and small. Premier room was nicer with ample room. We did not eat on site as it was pricier than we expected. Shuttle service into town was available so we took advantage. Driver was very personable.

We spent 3 nights at the lodge. It's a beautiful romantic place with a nice fireplace, plenty of wood, high ceilings in a premium room as well as a big large bathroom with a nice bath (unfortunately the drain for overflow is located quite low and you can't fill up the tub but if you put your foot on it, you can put more in :) ). It's in a very quiet location within lots of trees but no great view. However I had the unfortunate experience of having an expensive Sony noise cancelling headset and an Iphone cable disappear from our room. I know that it was in the room because I never took it out of my hand luggage while I was at the lodge but when I got to the plane, where it's the only place I use it, it was no longer in my bag. I called and was told that 'the cleaning people had found nothing in my room' while I know for a fact that I left on purpose a pair of blue hiking boots because they were too heavy for me and I thought that someone else could enjoy them. I don't like writing reviews like that but I want to warn other people of the possibility. I called 3 times before I finally got a call back in regards to it which only happened because I made a point of saying that as a customer it would be greatly appreciated if I got a call back even if it's to tell me that they had not found it yet.