Banff Caribou Lodge & Spa

Banff Caribou Lodge & Spa

Hayes & Jarvis Rating
TripAdvisor Review
2220 Reviews
Guide Price £979 per person
Based on 18 March 19 departure from London Heathrow flying with British Airways, staying for 5 nights room only in a Standard (2 adults sharing) including Car Hire.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Banff lodge with pool and spa

Designed in the style of a traditional alpine lodge, this attractive hotel is the ideal base for a Banff getaway. Rest in front of the crackling fire in the lobby, enjoy a treatment at the Red Earth spa and settle in for a hearty and delicious meal at The Keg Steakhouse and bar. With so many great outdoor activities to be enjoyed nearby as well as shopping in the nearby centre of Banff, this modern and atmospheric hotel is a great value option for a Banff area stay.

  • Indulge at the Spa and indoor pool
  • Admire the beautifully rustic architecture
  • Enjoy nearby outdoor activities
  • Dine at the Steakhouse and Bar

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 194 rooms
  • Minimum age: 18
  • Floors have lift access: Yes

Main Facilities

  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Banff Caribou Lodge & Spa

2220 Reviews 83% of travellers recommended this hotel

Traveller ratings

  • Excellent 809
  • Very Good 904
  • Average 340
  • Poor 120
  • Terrible 47

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Aug 20, 2018

Very disappointed

Sydney, Australia

So we stayed here for 2 nights as part of the Rocky Mountaineer tour. The hotel itself is lovely, the rooms are a little dark and dinghy, no air conditioning in the rooms. Although, they were clean and quite comfortable. The only bad experience we had was in relation to our room service charge. I was chased down for my credit card so I could pay for our room service meal, as if I was going to take off without paying for a $40 meal. We were booked in for 2 nights which I did explain to the front desk when they called me, but what made it worse was then receiving a phone call at 9.45pm from the restaurant saying I had to go down and give them my credit card number asap. The tone from the front desk staff was abrupt and the restaurant made no apologies for calling so late or the fact that the credit card situation had been sorted out already. I felt like a common thief and the customer service could have been improved dramatically.
Aug 16, 2018

Disappointed and far too expensive for what it is!!!

Paris, France

We spent 2 nights in July. Despite the price we paid for our room ( 440 CAD per night, without any breakfast included), we had the worst room of our 3 weeks trip, with the worst view ever: looking directly onto the cars parked under the hotel next to The Caribou lodge and soooo dark, you have to keep the lights on all day long and you don’t know if it is sunny outside or raining. We asked to change of room.... which ( on a rude way to propose) was only possible if we paid an extra fee....furthermore, the hotel is too far away from the center of Banff (20 mn walking distance). We do not recommend it at all!!!!
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