Le Meridien Angkor

Our stay here was pleasant. Most if not all of the staff were attentive and helpful. I love the wide choice for the buffet breakfast. They have practically everything you can think of here...Asian or Western. I enjoyed their noodle corner. Practically had it everyday during my stay there. Overall - the ambiance of the hotel is welcoming and relaxing too. Worth the stay here.

We stayed at Le Meridien Angkor for a week (Tues-Tues) with our two kids. The hotel is clean, the staff are very friendly and pleasant, and we generally enjoyed ourselves. The pool is lovely and there were several times during our stay when we had it pretty much to ourselves. It was great for having lunch and lounging. The breakfast is very good. When we wanted to eat outside the hotel, getting a tuk tuk to town was easy, less than 10 minutes to get to Pub Street and often less than 15 minutes to get to any of the other neighborhoods on the other side of the river where we found many good dining options. We used the hotel's concierge to help us book our sightseeing trips and a couple other activities. All was handled efficiently and we thoroughly appreciated their help. Often they recommended less expensive, but very suitable options than what we were seeing on TripAdvisor, so that was a plus. There were a couple things that raised concerns, however. The first is that when I made our reservations (via Marriott/Le Meridien, directly), I asked if we could get two adjoining rooms since I wanted my wife and I to be close to our kids' room. We were told when we arrived that this had not been done, that the hotel was "very full" and that if something opened up where we could be moved next to each other. "Okay," we said. We were assigned rooms on the same floor, but two doors away from each other. This would prove to be quite annoying. Second, I don't mind it when a hotel is old, if it is well-maintained and comfortable. Le Meridien is in pretty good shape, but it is definitely showing its age. This seemed very apparent when it came to the beds -- the mattresses were extremely firm and not to my liking at all. I wouldn't say they were "cheap", but they were not what I was expecting from a 4-5 star hotel. And even all of this would have been okay, but for the last 2-3 nights of our stay. About that time, the room in between my wife's and mine and our children's, along with several other rooms on our end of the floor, were taken over by a larger party. In the evenings, they seemed to treat the whole area as a single apartment, leaving their doors open, wandering in between their rooms talking loudly in the hall, and so on. They saw us arrive "home" after dinner one evening, and watched our kids go into their room, and my wife and I go into our room. They saw us go back and forth as we went to say goodnight to our children and turned in for the night. My wife and I were trying to get to sleep as we had a very early start the next morning. In the meantime, these other guests seemed to be getting more rowdy, shouting, knocking on the walls, laughing, etc. Clearly they were having some sort of party. I didn't want to go outside to check on our kids to make sure they were okay, because then I would also run the risk of having an altercation with these people. I also kept hoping maybe the party would be short-lived, or that these folks would leave the hotel and head into town to work off their energy. It was not to be. After waiting an hour I finally called the front desk and complained. I will give the hotel credit for helping quiet things down. Within 15-20 minutes of my call things seemed to have wrapped up. After that, and for the rest of our stay, we occasionally heard these people when they would migrate between their rooms, but that was it. On our last day and on the way to breakfast, my kids spotted a 1/4 full water bottle that was filled with cigarette butts, left at the top of the stairs near these rooms. It appears that someone had been smoking in their room (the floor was a non-smoking floor) and whoever it was had left these to be collected by the staff. Not my problem, really, but still disgusting and inconsiderate of these guests. Again, neither of these incidents was the fault of the hotel. It just goes to show you that even if you book a 4 or 5 star hotel, you cannot always select your fellow guests. It's too bad, really. That said, I wish the hotel had followed through and moved my family to adjoining rooms when that was possible. We might have avoided these other guests, then, or at least been able to check in on our children more easily.

While the property is dated by western standards, the staff were absolutely fantastic, super helpful and friendly. The hotel runs cooking classes by the pool, which you get to enjoy for lunch. Ask for Sok Matay (one of the chefs) who was super friendly and taught my son the most amazing cambodian dishes.