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Smile with Sandos!

  • Water park with 17 slides and water games for kids
  • Natural and green environment: Cenotes, animals, unspoilt jungle
  • Kid's club, baby club, teens club
  • Location: 10min from Playa del Carmen, 40 mins from Cancun Airport
  • Eco-Activities: Cenote swim, eco tour, nature trails, mayan ceremonies
TripAdvisor Traveller Rating


Based on 10764 reviews

Facing a fine stretch of white sandy beach on the exclusive Riviera Maya, The Sandos Caracol Eco-Resort & Spa is a popular village style resort situated in a luxurious residential complex containing an 18 hole golf course. The resorts lies in the exotic Maya jungle surrounded by natural sinkholes “Cenotes”, Mangroves and lagoons. Perfect for a fun holiday with a fantastic spa and lots of activities including the brand new Aqua Park, you can discover an archaeological site, learn in the observatory, enjoy Temazcal, admire the Attic of the Orchid, and explore the bicycle track and the trails. The resort offers a special section for families, an adult only section and the luxurious new Royal Elite section which also sleeps families. 

Where is the hotel?

Location Highlights
  • Water park hotel
  • Close to beach
  • Beach front
  • Away from it all

More about Riviera Maya

Map of Sandos Caracol Eco Resort and Spa
Sandos Caracol Eco Resort and Spa
View Larger map

Choose your room and board basis

  • DOUBLE LUXURY

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Select Club Superior Room Twin or double
    • Capacity:
    • x3

    Rooms are located in a separate section of the hotel and are exclusively for adults 21 years and older. Amenities include bottle of sparkling wine & fruit basket on arrival, 42” TV with satellite & video on demand, Safe large enough to hold a laptop, fully-stocked mini-bar including snacks, 24-hour room service, air conditioning, ceiling fan, telephone, hairdryer, distinctive Select Club bracelet which allows priority reservations at the à la carte restaurants, free internet at the beach club and reception, transportation by golf carts from the select club to the beach club where guests also enjoy; concierge service, continental breakfast and a variety of hors d'oeuvres from 08:00 to 22:00, premium international drinks and cocktails and a private section of the beach, hair dryer, iron and ironing board, daily turndown servic, bathrobes, King size pillows and luxury linens. Rooms sleep a maximum of 3 adults.Interconnecting rooms are available on request.

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Select Club Deluxe Room Two double
    • Capacity:
    • x3

    Rooms are more spacious with King bed and double sofa bed, bath and separate shower and Jacuzzi®, air conditioning, ceiling fan, stocked mini bar including snacks, safe large enough to hold a laptop, TV, telephone, hairdryer, distinctive Select Club bracelet which allows priority reservations at the à la carte restaurants, free internet at the beach club and reception, transportation by golf carts from the select club to the beach club where guests also enjoy; concierge service, continental breakfast and a variety of hors d'oeuvres from 08:00 to 22:00, premium international drinks and cocktails and a private section of the beach. Rooms sleep a maximum of 3 adults.

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • SINGLE ONE ROOM-ROYAL

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • DOUBLE PENTHOUSE

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • DOUBLE ONE ROOM-ROYAL

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Standard Room Twin or double
    • Capacity:
    • x3
    • x1

    Rooms have one king bed or two double beds, bathroom with shower, air conditioning, ceiling fan, mini bar (re-stocked every other day), safe, TV, telephone and hairdryer and have either a balcony or terrace with garden, pool or jungle view. Rooms sleep a maximum of 3 adults 1 child or 2 adults 2 children. Interconnecting rooms are available on request.

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Select Club Penthouse

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Deluxe Room Two double
    • Capacity:
    • x3
    • x1

    Rooms have one king bed, double sofa bed, air conditioning, ceiling fan, mini bar (re-stocked every other day), safe, TV, telephone, hairdryer, indoor Jacuzzi® and have either a balcony or terrace with garden, pool or jungle view. Rooms sleep a maximum 3 adults and 1 child or 2 adults 2 children.

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • TRIPLE ROYAL-SUPERIOR

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • TRIPLE PENTHOUSE

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • TRIPLE ONE ROOM-ROYAL

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • SINGLE ROYAL-SUPERIOR

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • DOUBLE DELUXE

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • SINGLE PENTHOUSE

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • DOUBLE STANDARD

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Junior Suite Two double
    • Capacity:
    • x3
    • x2

    Rooms have one King bed plus living area with one double sofa bed, air conditioning, ceiling fan, mini bar (re-stocked every other day), safe, TV, telephone and hairdryer. Rooms have a terrace with garden, pool or jungle view and Jacuzzi® and sleep a maximum 3 adults and 1 child or 2 adults 3 children

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • JUNIOR SUITE ROYAL

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • DOUBLE ROYAL-SUPERIOR

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • Royal Elite Superior Room

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • SUITE PENTHOUSE

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • SINGLE LUXURY

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
  • JUNIOR SUITE STANDARD

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Balcony / terrace
    • Telephone
    • Fridge
    • Minibar
    • Self catering facilities
    • Towels included
    • Tea and coffee facilities
    • Bath
    • Right on the Beach
    • Water Villa
    • Whirlpool
    • Hairdryer
    • WiFi
    • Sea View
    • Private pool
    • Safe
    • Shower over bath
    • Internet
    • Adapted room
    • Interconnecting room
    • Separate shower
    • Butler service
    • Satellite/cable TV
    • Iron
    • MP3 dock
    • Flatscreen TV
    • TV
    • Air conditioning
    • Suite
    • Apartment
Facilities
Facilities

Fitness Centre

Oceanfront Disco

Aqua Park

Activity Centre

Spa & Beauty Salon

Waterspoorts

2 Tennis Courts

3 Swimming Pools

Scuba Diving

Evening Entertainment

Live Music

Eco Activities

 A weekly programe which includes yoga lessons 6 days a week, a photo safari, guided bike and cenote tours among many other activities and experiences which will enrich your Xcalacoco experience.

 

Bars & Restaurants
Bars & Restaurants

El Templo Restaurant

La Toscana Restaurant

La Mascaras Restautrant

La Riviera Restaurant

El Nido Snack Bar

Fogo de Brazil Restaurant

La Laguna Restaurant

Theatre Bar

La Jungla Bar & Snack Bar

Los Lirios Restaurant

La Tortuga

Sirena Poolside Bar

L'Elefant Lobby Bar

La Salvia

 Vegetarian a la carte restaurant located in the former beach front "Gaucho" building.

 

Families
Families

Playground

Kids Club

Mini Disco

Babysitting

Location

  • Water park hotel
  • Close to beach
  • Beach front
  • Away from it all

Sandos Caracol Eco Resort and SpaRiviera Maya

Map of Sandos Caracol Eco Resort and Spa

Nearby Attractions

SIGHT
SIGHT
nights from
per person
Map Key:
Show Map Key
Call to book 01293 762404 *
Call to book: 01293 762404 *
Maximum of 8 occupants per room is bookable online. Call us or change your selection below.
Call to book: 01293 762404 *
A Maximum of 20 nights is bookable online. Call us to book, or change your selection below.
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Child Ages (2-11)
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Only one infant per adult allowed.

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Total price
Average per person
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