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Get Back To Nature with Eco-fun in the Sun

  • Water park with 29 fun slides and water games for adults and children
  • Eco-Activities for adults and children including cenote swim, eco tour, nature trails, mayan ceremonies
  • Natural and green environment: Cenotes, animals, unspoilt jungle just waiting to be explored
  • Kid's club, baby club, teens club
  • Select Club Adults-Only section perfect for couples
TripAdvisor Traveller Rating


Based on 11082 reviews

Facing a fine stretch of white sandy beach on the exclusive Riviera Maya, The Sandos Caracol Eco-Resort is a popular village style resort situated in a luxurious residential complex containing an 18 hole golf course. The resorts lies in the exotic Maya jungle surrounded by natural sinkholes “Cenotes”, Mangroves and lagoons. Perfect for a fun holiday with a fantastic spa and lots of activities including the brand new Aqua Park, you can discover an archaeological site, learn in the observatory, enjoy Temazcal, admire the Attic of the Orchid, and explore the bicycle track and the trails. The resort offers a special section for families, an adult only section and the luxurious new Royal Elite section which also sleeps families. 

Hayes And Jarvis Site UK

Choose your room and board basis

  • Select Club Superior Room Twin or double
    • Capacity:
    • x3

    Located in a separate exclusive area of the hotel to provide a relaxing and romantic environment, the Select Club is for adults aged 18 years and above rooms allow the following additional benefits:

    • Private check-in and check-out
    • Private Concierge
    • Access to the Select Club pool and sun loungers with complimentary WI-FI access around the pool
    • Access to the Select Club Adults Only Club House
    • Mini-bar restocked daily
    • 24-hour room service

    Superior rooms come with either one king bed or two double beds. 

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
  • Select Club Deluxe Room Two double
    • Capacity:
    • x3

    Located in a separate exclusive area of the hotel to provide a relaxing and romantic environment, the Select Club is for adults aged 18 years and above rooms allow the following additional benefits:

    • Private check-in and check-out
    • Private Concierge
    • Access to the Select Club pool and sun loungers with complimentary WI-FI access around the pool
    • Access to the Select Club Adults Only Club House
    • Mini-bar restocked daily
    • 24-hour room service

    Deluxe Rooms come with one king size bed with an additional sofa bed and a hydro massage tub in the room. 

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
  • Junior Suite Two double
    • Capacity:
    • x3
    • x2

    Junior Suites are spacious and have one king bed plus an integrated living area with one double sofa bed. Terrace with a hydro-tub and views of either the gardens, pool or jungle. Comes with air conditioning, a mini-bar (re-stocked every other day), safety deposit box and cable TV. 

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
  • Royal Elite Superior Room Two double
    • Capacity:
    • x3
    • x1

    The Royal Elite section is located in front of the main pool and the ocean. Designed to be eclogically more sustainable, they come with one king size bed or two double beds. These rooms have WI-FI in the room, 24-hour room service. Guests staying in Royal Elite rooms aged 18 years and over have access to the Select Club Adults only facilities. 

    These rooms are always on request. 

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
  • Standard Room Twin or double
    • Capacity:
    • x3
    • x1

    Standard Rooms come with either one king bed or two double beds, bathroom with shower, air conditioning, ceiling fan, mini bar (re-stocked every other day), safe, TV, telephone and hairdryer and have either a balcony or terrace with garden, pool or jungle view. Rooms sleep a maximum of 3 adults 1 child or 2 adults 2 children. Interconnecting rooms are available on request.

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
  • Select Club Penthouse Double
    • Capacity:
    • x3

    Located in a separate exclusive area of the hotel to provide a relaxing and romantic environment, the Select Club is for adults aged 18 years and above, rooms come with the following additional benefits:

    • Private check-in and check-out
    • Private Concierge
    • Access to the Select Club pool and sun loungers with complimentary WI-FI access around the pool
    • Access to the Select Club Adults Only Club House
    • Mini-bar restocked daily
    • 24-hour room service

    Penthouse rooms come with a master bedroom with luxury furnishings, one king size bed, living room with a double sofa bed, and a large hydro massage tub on the terrace. 

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
  • Deluxe Room Two double
    • Capacity:
    • x3
    • x1

    Deluxe Rooms come with one king bed with one additional double sofa bed, air conditioning, ceiling fan, mini bar (re-stocked every other day), safe, TV, telephone, hairdryer and have either a balcony or terrace with garden, pool or jungle view. Rooms sleep a maximum 3 adults and 1 child or 2 adults 2 children.

    This room is not available to book online.
    But give us a call and one of our travel centre experts may be able to get a quote for you.

    Call to book 01293 762404 *

    • Adapted room
    • Interconnecting Rooms
    • Right on the Beach
    • Self Catering Facilities
    • Whirlpool in Room
    • Shower over bath
    • Fridge
    • Towels Included
    • MP3 dock
    • Telephone
    • Bath
    • Suites
    • Water Villa
    • Flatscreen TV
    • Hairdryer
    • Butler Service
    • Private Pool
    • Safe
    • Wi-Fi
    • Separate Shower
    • Internet
    • Apartments
    • Quirky and Different
    • Sea View
    • Air Conditioning
    • Ironing Facilities
    • Satellite/Cable TV
    • Tea and Coffee Facilities
    • TV
    • Minibar
    • Balcony/Terrace
Facilities
Facilities

Aqua Park

Enjoy fun for all the family at the Aqua Park with 29 different slides and play areas. Kids will have a great time whilst the adults can join in or sit back and relax at one of the pool bars. 

Lifeguard supervision and showers and bathrooms available. 

3 Swimming Pools

Scuba Diving

Fitness Centre

Eco Activities

 A weekly programe which includes yoga lessons 6 days a week, a photo safari, guided bike and cenote tours among many other activities and experiences which will enrich your Xcalacoco experience.

 

Spa & Beauty Salon

2 Tennis Courts

Activity Centre

Waterspoorts

Bars & Restaurants
Bars & Restaurants

El Templo Restaurant

Japanese teppanyaki restaurant open for dinner.

DINNER: 17:30pm - 23:00pm

Opening times are always subject to change.

  • Opening Times: 4:30 AM — 10:00 AM
Restrictions:

Reservations are required, casual elegant dress code required in the evening.

Los Lirios Restaurant

A la carte steakhouse and fish club open for dinner.

DINNER: 17:30pm - 23:00pm

Opening times are always subject to change.

  • Opening Times: 4:30 AM — 10:00 AM
  • Dress Code:

    Casual elegance required in the evening. 

La Laguna Restaurant

International buffet open for breakfast, lunch and dinner. 

BREAKFAST: 07:00am - 11:00am

LUNCH: 12:30pm - 16:00pm

DINNER: 18:00pm - 23:00pm

Opening times are always subject to change.

  • Opening Times: 6:00 AM — 10:00 AM
  • Dress Code:

    Casual elegance required in the evening. 

La Salvia

Vegan gourmet a la carte restaurant open for dinner. 

DINNER: 17:30pm - 23:00pm

Opening times are always subject to change.

 

  • Opening Times: 4:30 AM — 10:00 AM
  • Dress Code:

    Casual elegance required in the evening. 

L'Elefant Lobby Bar

Lobby bar open from 07:00am - midnight

  • Opening Times: 6:00 AM — 11:00 PM

Sirena Poolside Bar

El Nido Snack Bar

Snack bar open 24 hours serving snacks from 10:30am - 07:00am. 

Opening times are always subject to change.

  • Opening Times: 11:00 PM — 11:00 PM

Fogo de Brazil Restaurant

Meat a la carte restaurant specialising in Brazilian Rodizo open for dinner only.

DINNER: 17:30pm - 23:00pm

Opening times are always subject to change.

  • Opening Times: 4:30 AM — 10:00 AM
  • Dress Code:

    Casual elegance required in evening. 

La Mascaras Restaurant

Mexican buffet restaurant open for dinner.

DINNER: 18:00pm - 23:00pm 

Opening times are always subject to change.

  • Opening Times: 5:00 AM — 10:00 AM
  • Dress Code:

    Casual elegance required in the evening. 

La Toscana Restaurant

La Toscana is the Italian restaurant serving as a buffet for breakfast and lunch then a la carte for dinner. 

BREAKFAST: 07:00am - 11:00am

LUNCH: 12:30pm - 16:00pm 

DINNER: 17:30pm - 23:00pm

Opening times are always subject to change.

  • Opening Times: 6:00 AM — 10:00 AM
  • Dress Code:

    Casual elegance in the evening

La Riviera Restaurant

La Riviera offering a la carte Mediterranean cuisine in a calm and relaxing setting.

DINNER: 17:30pm - 23:00pm

Opening times are always subject to change.

  • Opening Times: 4:30 AM — 10:00 AM
  • Dress Code:

    Casual elegance required in evening. 

Theatre Bar

  • Opening Times: 3:00 AM — 10:00 AM

La Tortuga

Pool bar open 10:30am - 18:00pm

Opening times are always subject to change.

Families
Families

Playground

Kids Club

The Kids Club is fully equipped with Playstation, jungle gym, trampolines and mini movie theatre. Open from 10:00am - 22:00pm with fully supervised programmes, games and arts and crafts. 

Baby club is also available for ages 2-3years available from 10:00am - 13:00pm and 15:00pm - 18:00pm. 

Teen activities are available for ages 13-17 with the assistance by the animation and sports team. Music, pool tables, volleyball and the water slides are amongst many of the activities on offer. 

Opening times are always subject to availability. 

  • Opening Times: 9:00 AM — 9:00 AM

Location

  • Away From It All
  • Beachfront
  • Water Park Hotel
  • Close to Beach
  • Approx. 40 minutes from Cancun Airport

Sandos Caracol Eco ResortRiviera Maya

Map of Sandos Caracol Eco Resort

Nearby Attractions

nights from
per person
Map Key:
Show Map Key
Call to book 01293 762404 *
Call to book: 01293 762404 *
Maximum of 8 occupants per room is bookable online. Call us or change your selection below.
Call to book: 01293 762404 *
A Maximum of 20 nights is bookable online. Call us to book, or change your selection below.
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Child Ages (2-11)
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